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Upland Software

Name a challenge. We’ve got a product to solve it.

eLearning, Video Content Specialist

Content Marketing ManagerContent Marketing ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

50 days ago

Salary

0

Seniority

Senior

Bachelor DegreeExperience acceptedEnglish

Job Description

eLearning, Video Content Specialist

Upland Software

• Create multimedia learning materials including video tutorials, slide decks, and eLearning courses. • Maintain and update existing training assets to reflect product updates and customer feedback. • Follow brand, style, and accessibility guidelines to ensure content consistency and quality. • Collaborate with the Customer Education Team Lead to understand project requirements, timelines, and priorities. • Partner with product teams, subject matter experts (SMEs), and customer success colleagues to confirm technical accuracy. • Participate in review cycles, incorporating feedback to refine content. • Organize and manage content assets in shared repositories for easy access and version control. • Ensure all deliverables meet established quality standards and deadlines. • Support process improvements in content production and maintenance.

Job Requirements

  • Proficiency in audio and video editing tools (e.g., Camtasia, Audiate).
  • Strong written and verbal communication skills.
  • Excellent attention to detail and ability to follow creative direction.
  • Strong organizational skills to manage multiple projects simultaneously.
  • Technically savvy with an eagerness to learn new software.
  • Bachelor’s degree in Education, Communication, Instructional Design, Marketing, or related field; or equivalent work experience.
  • Experience with Northpass (Gainsight CE) Learning Management System (LMS)
  • Knowledge of Adult Learning Theory
  • Familiarity with graphic design tools
  • Proficiency in Microsoft PowerPoint and other Office 365 tools

Benefits

  • Remote work
  • Flexibility in work hours
  • Professional development opportunities

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