Location: Remote — Canada Employment Type: Full-Time ROLE SUMMARY We are looking for caring, driven individuals who want to be a positive force in people's lives. As an Benefits Advisor, you will act as a trusted guide — helping Canadian families understand their protection options and empowering them to make informed decisions. This is a role for someone who combines genuine people skills with a hunger to learn and grow. KEY RESPONSIBILITIES • Conduct virtual advisory consultations with prospective and existing clients across Canada • Use Needs Analysis system to recommend appropriate coverage • Explain products and policy details in a clear, compassionate, and accessible way • Guide clients through the application and enrollment process from start to finish • Maintain accurate client profiles and document all interactions in the CRM system • Follow up proactively with clients to ensure satisfaction and coverage alignment • Meet personal activity and enrollment goals on a monthly and quarterly basis WHAT WE ARE LOOKING FOR • A warm, professional communication style with genuine empathy for clients • Self-motivated, goal-oriented, and committed to continuous self-improvement • Strong organizational skills and attention to detail • Ability to work independently and manage your schedule in a remote setting • Hardworking and dependable — someone who takes ownership of their results NICE TO HAVE • Background in customer service, healthcare, education, or social services (any helping profession welcome) • Familiarity with virtual communication tools including Zoom • Interest in personal finance, insurance, or family protection planning TRAINING, MENTORSHIP & REWARDS We invest in your success. We provide industry-leading training programs, dedicated mentorship, and the ongoing support of an experienced leadership team. The effort and commitment you bring to this role will always be recognized and rewarded

Job Role: Associate Education Monitoring Analyst - Remote Due to GDPR restrictions applicants must be UK based. Department: Product (Early Detection & Intervention) Reports to: Education Monitoring Analyst Team Lead Primary Location: Leeds, UK Available Shift Patterns 24/7- on a rotational basis Start Date The start date for this role will be 1st June 2026 Interviews will be held W/C 20th April 2026 Please note that the first 4 weeks of training will take place Monday- Friday 9am-5.30pm What are the Benefits? Competitive Salary with enhanced pay for unsociable hours Employee Share Scheme Incentive Referral bonus scheme up to £2,250 Home, Tech, Cycle and Car Schemes Competitive Pension Scheme Life Insurance Learning & Tech Allowances Access to company products Private Medical Insurance 24 hour wellbeing/counselling support Enhanced holiday entitlement and mental health zone out days Enhanced Parental Leave Variety of team building activities and events throughout the year What’s the position? At Smoothwall, we believe every child deserves to explore the digital world safely. As an Associate Education Monitoring Analyst, you’ll play a crucial role in providing human moderation support for our Smoothwall Monitor Managed Service offering. As a member of our Product team, you will monitor students' online activities worldwide to identify potential safeguarding risks and, when necessary, liaise with Designated Safeguarding Leads (DSLs) within schools. The work requires a keen eye for detail, an understanding of modern online culture amongst young people and an ability to work at pace whilst making accurate decisions. This isn’t just a job; it’s a purpose. You’ll be part of a passionate team working at the intersection of technology and wellbeing, using your analytical skills and cultural awareness to make a tangible difference every day. Core responsibilities - Content Assessment - Monitor and assess keystrokes and accompanying screenshots - Identify and flag safeguarding risks to schools/DSLs - Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content. - Provide timely responses - Handle high volumes of content efficiently while maintaining accuracy - Meet established response times for events - Collaboration and Escalation - Collaborate with team members to review unique incidents that require collective input or expertise - Escalate high risk or complex captures to a senior member of the team for review - Trend Feedback - Actively monitor and share information on emerging trends with the team to keep them informed. What you’ll need to succeed Essential - Fluent English, written and verbal. - Highly IT literate, with solid knowledge of global social media platforms, online games, and apps popular among young people. - Familiarity with online culture and norms - Strong decision-making skills with the ability to act quickly. - An ability to remain calm and empathetic when under pressure or dealing with difficult situations - A strong work ethic and ability to stay focused for extended periods - Excellent customer service, interpersonal, and communication skills, including verbal, written, and numerical proficiency. - Collaborative team player, capable of working effectively within a large team. - Ability to thrive in a fast-paced environment. Desirable - Previous web / content moderating experience - Previous experience of working with vulnerable situations - Previous experience in a safeguarding setting or awareness of safeguarding laws and principles. No two people are the same - we provide full on-the-job training, so if you don’t tick every box, please still apply. What matters most to us is your mindset, values, and commitment to keeping children safe online. It’s not just about skills — it’s about culture, compassion, and purpose. Personal Characteristics - Deeply committed to ensuring user safety. - Highly collaborative and an excellent team player. - Dedicated to fostering a culture of continuous improvement. - Meticulous attention to detail while consistently achieving quality and productivity targets. This role requires the applicant to deal with moderation of content and other circumstances which may be distressing or inappropriate. Unlimited welfare services will be available to support the applicant. This role also meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post

Job Role: Associate Education Monitoring Analyst - Remote Due to GDPR restrictions applicants must be UK based. Department: Product (Early Detection & Intervention) Reports to: Associate Education Monitoring Analyst Primary Location: Leeds, UK Available Shift Patterns Term Time Only - 24/7 shift rotation Start Date The start date for this role will be 1st June 2026 Interviews will be held W/C 20th April 2026 Please note that the first 4 weeks of training will take place Monday- Friday 9am-5.30pm What are the Benefits? Competitive Salary with enhanced pay for unsociable hours Employee Share Scheme Incentive Referral bonus scheme up to £2,250 Home, Tech, Cycle and Car Schemes Competitive Pension Scheme Life Insurance Learning & Tech Allowances Access to company products Private Medical Insurance 24 hour wellbeing/counselling support Enhanced holiday entitlement and mental health zone out days Enhanced Parental Leave Variety of team building activities and events throughout the year What’s the position? At Smoothwall, we believe every child deserves to explore the digital world safely. As an Associate Education Monitoring Analyst, you’ll play a crucial role in providing human moderation support for our Smoothwall Monitor Managed Service offering. As a member of our Product team, you will monitor students' online activities worldwide to identify potential safeguarding risks and, when necessary, liaise with Designated Safeguarding Leads (DSLs) within schools. The work requires a keen eye for detail, an understanding of modern online culture amongst young people and an ability to work at pace whilst making accurate decisions. This isn’t just a job; it’s a purpose. You’ll be part of a passionate team working at the intersection of technology and wellbeing, using your analytical skills and cultural awareness to make a tangible difference every day. Core responsibilities - Content Assessment - Monitor and assess keystrokes and accompanying screenshots - Identify and flag safeguarding risks to schools/DSLs - Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content. - Provide timely responses - Handle high volumes of content efficiently while maintaining accuracy - Meet established response times for events - Collaboration and Escalation - Collaborate with team members to review unique incidents that require collective input or expertise - Escalate high risk or complex captures to a senior member of the team for review - Trend Feedback - Actively monitor and share information on emerging trends with the team to keep them informed. What you’ll need to succeed Essential - Fluent English, written and verbal. - Highly IT literate, with solid knowledge of global social media platforms, online games, and apps popular among young people. - Familiarity with online culture and norms - Strong decision-making skills with the ability to act quickly. - An ability to remain calm and empathetic when under pressure or dealing with difficult situations - A strong work ethic and ability to stay focused for extended periods - Excellent customer service, interpersonal, and communication skills, including verbal, written, and numerical proficiency. - Collaborative team player, capable of working effectively within a large team. - Ability to thrive in a fast-paced environment. Desirable - Previous web / content moderating experience - Previous experience of working with vulnerable situations - Previous experience in a safeguarding setting or awareness of safeguarding laws and principles. No two people are the same - we provide full on-the-job training, so if you don’t tick every box, please still apply. What matters most to us is your mindset, values, and commitment to keeping children safe online. It’s not just about skills — it’s about culture, compassion, and purpose. Personal Characteristics - Deeply committed to ensuring user safety. - Highly collaborative and an excellent team player. - Dedicated to fostering a culture of continuous improvement. - Meticulous attention to detail while consistently achieving quality and productivity targets. This role requires the applicant to deal with moderation of content and other circumstances which may be distressing or inappropriate. Unlimited welfare services will be available to support the applicant. This role also meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? As a global leader in advanced mobility solutions, our outstanding team of legal professionals helps us navigate the continually changing legal and regulatory landscape. In our Office of General Counsel, you’ll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax and audit services to client groups throughout the company. In this position... Become a frontline guardian of our privacy promises. You will be the first and most critical line of review for new products, systems, and initiatives across the company. Your analysis will ensure that we build privacy into everything we do from the very beginning. Develop deep expertise through a close partnership with legal. You won’t just be reviewing forms; you will work side-by-side with our privacy lawyers, gaining invaluable insight into legal analysis and risk mitigation. This role is a unique opportunity to accelerate your career by learning directly from seasoned legal experts. Tackle the most complex and interesting privacy challenges. In addition to core assessments, you will be trusted to conduct in-depth Data Protection Impact Assessments (DPIAs) for our highest-risk initiatives. This is your chance to become a subject matter expert on cutting-edge privacy issues. What you'll do... - You will be the primary reviewer for Privacy Impact Assessments (PIAs) submitted by business and technology teams, analyzing new projects to identify potential privacy risks. - You will partner directly with our privacy lawyers and our privacy assurance team to escalate complex issues, validate mitigation plans, and finalize assessments for approval. - You will take the lead on conducting comprehensive Data Protection Impact Assessments (DPIAs) for high-risk processing activities, documenting risks and required controls in detail. - You will provide direct, practical guidance to project teams, helping them understand privacy requirements and implement privacy-by-design principles effectively. - You will meticulously document your analysis, findings, and the required mitigation actions within our privacy management platform to ensure a clear and auditable record. You'll have... - Five years or equivalent combination of relevant education and experience. - A foundational understanding of privacy principles and major data protection laws. - Strong analytical skills with a high degree of attention to detail. Even better, you may have... - Direct, hands-on experience conducting or reviewing Privacy Impact Assessments (PIAs) or Data Protection Impact Assessments (DPIAs). - Professional privacy certifications, such as CIPP (Certified Information Privacy Professional) or CIPM (Certified Information Privacy Manager). - Experience using privacy management software (e.g., OneTrust) for conducting assessments. - Experience working in a large, global organization and collaborating with legal and technical teams. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day • Paid time off and the option to purchase additional vacation time. This position is a salary grade 8 and ranges from $96,720-162,120. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value. For more information on salary and benefits, click here: https://fordcareers.co/GSR Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Remote#LI-MN1