Title: Sr Technical Service Advisor - Hazardous Waste Location: 5353 East City North Drive, Phoenix, AZ 85054, United States of America Category Customer Experience Job Id R-171953 Permanently Remote POSITION SUMMARY: The Sr. Technical Service Advisor will play a pivotal role in providing high-level technical waste disposal expertise and support to sales, operations, and customers. The incumbent partners directly with customer service, sales and operations teams to ensure acceptance and disposal of waste materials. This position will troubleshoot technical issues and contribute to the overall success of the organization by providing expertise in proper, safe and legal treatment of hazardous waste. PRINCIPAL RESPONSIBILITIES: - Support and build regular and direct rapport with customers; serving as a direct extension of the sales and customer service teams. - Collaborating with cross-functional teams through applying specialized knowledge and skills regarding waste treatment and disposal services. - Engages proactively with clients to understand their technical requirements, delivers customized solutions, and ensures satisfaction through ongoing communication and attentive support. - Meets with clients to discuss waste management solutions, analyzes laboratory results and safety data sheets, and compiles technical data into comprehensive reports. - Investigates the application of hazardous waste regulations, aids in waste classification, collaborates with internal teams to evaluate treatment options, and complies with transportation guidelines. - Works closely with the sales department to offer solutions that meet quality and regulatory standards, performs technical evaluations, facilitates communication between departments, maintains customer pricing records, and focuses on customer retention and business development. - Support the development of bid materials by working with sales managers. KNOWLEDGE, SKILLS AND ABILITIES: - Partner with associates and managers; with a high level of accuracy and the ability to detect inconsistencies in data. - Advanced knowledge and the ability to assist Technical Service Advisors with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations and industry best practices. - Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations to respond effectively to sensitive inquiries. - Excellent verbal and written communication skills, including presenting findings in a concise format. - Advanced negotiation and problem-solving skills. - Possess good knowledge of business math, geometry, and basic accounting processes. - Knowledge of computer technology for communication, data gathering, and reporting. - Detail-oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively. - Ability to work independently and as part of a team in a fast-paced environment. - Proficient with Microsoft Office, DocuSign, and PDF writer. QUALIFICATIONS: - Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations. - Must be attentive to detail with a high level of accuracy and the ability to detect inconsistencies in data. Possess the ability to identify trends and data patterns. MINIMUM QUALIFICATIONS: - 4-7 years of equivalent work experience in waste disposal, chemistry, or a related field providing technical expertise. This is a remote position, however you must reside in a state that is either in the Pacific Standard Time Zone or Mountain Standard Time Zone (as well as Alaska). Pay Range: The pay range for this position is $68,200.00 to $93,700.00* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. Bonus Plan Details (if applicable): Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: - Safe: We protect the livelihoods of our colleagues and communities. - Committed to Serve: We go above and beyond to exceed our customers’ expectations. - Environmentally Responsible: We take action to improve our environment. - Driven: We deliver results in the right way. - Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION - Barron’s 100 Most Sustainable Companies - CDP Discloser - Dow Jones Sustainability Indices - Ethisphere’s World’s Most Ethical Companies - Fortune World’s Most Admired Companies - Great Place to Work - Sustainability Yearbook S&P Global

• Atención al Cliente - Para nuestra Central de Emergencias A365 • Proporcionar soporte en la gestión de emergencias • Mantener una comunicación efectiva con los clientes • Colaborar con el equipo para resolver situaciones críticas

• Únete como Asesor(a) de Atención al Cliente y Cross – Entel • Forma parte de un equipo dinámico enfocado en llamadas entrantes

Job Description Amazing Career Moments Happen Here Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not only redefining what’s achievable, we’re also creating a place where amazing career moments are made possible. Position Overview We’re searching for an Associate Customer Project Lead to join our Implementation Team in a remote role. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.   What You’ll Do - Plan, manage, and adapt implementation projects to meet evolving customer needs - Lead setup, configuration, activation, and intermediate troubleshooting to ensure successful deployments - Own end‑to‑end customer communication as the primary point of contact, managing expectations and sharing progress - Build strong, trust‑based customer relationships by proactively addressing risks and anticipating needs - Translate technical and process details into clear, customer‑friendly guidance - Serve as a product SME, managing complex, multi‑system implementations and coordinating cross‑functional teams for smooth handoffs   We’re Excited to Learn More About You  Your experience may include: - Bachelor’s Degree or equivalent work experience - 3+ years of Customer Service experience - Proficient with Microsoft Office You may have other skills or credentials, including: - PMP Certification - Insurance industry knowledge - Implementation experience - Data conversion experience We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!    When You Join Team Applied, You Can Expect:  A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.  We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them. At Applied, we are not only committed to delivering innovative services to our clients but doing so as a team. A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:  - Medical, Dental, and Vision Coverage  - Holiday and Vacation Time  - Health & Wellness Days  - A Bonus Day for Your Birthday  Learn more about the people behind our products at https://www1.appliedsystems.com/en-ca/about-us/jobs/ Our targeted starting base salary in the United States for this position ranges from $55,000 - $85,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.   Your Security Matters:   Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.   EEO Statement    Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.     #LI-Remote #LI-US