For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Risk Solutions team is currently seeking an Associate Consultant in our Worcester, MA location. This is a full-time, exempt role. Position is eligible for a fully remote arrangement. POSITION OVERVIEW: Conducts technical evaluations and loss analysis of prospective or existing policyholders. Identifies and analyzes exposures and controls. Will deliver consultative or technical support to policyholders. Initially many of the insureds surveyed will be in the small commercial or lower hazard middle market space. IN THIS ROLE, YOU WILL: - Conduct field surveys on prospect and existing policyholders and writes reports for underwriting. - Perform loss analysis. - Create and follow up on essential recommendations. - Develop effective relationships with underwriting and agency partners that drives continual collaboration. - Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls. - Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment. Key Measures of Success: - Quality of work product - Productivity and timeliness - Partnership with underwriting and agency partners - Innovative ideas and implementation for quality and efficiency gains WHAT YOU NEED TO APPLY: - At least 1 year Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier or the completion of The Hanover trainee program. - B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent. - Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction. - Strong to exceptional communication skills, both verbal & written - Strong to exceptional analytical & problem-solving skills. - Demonstrated project management skills. - Ability to work in a dynamic environment on multiple projects, tasks or assignments. - Results focused. Physical Demands and Work Environment: - Ability to use a personal computer and other standard office equipment. - Ability to work in a fast-paced environment. - Ability to travel as necessary. - Ability to sit and/or stand for extended periods. - Ability to walk through customer buildings and facilities. - Ability to climb a ladder to various heights and maintain balance while performing work tasks. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Risk Solutions team is currently seeking an Associate Consultant in our Worcester, MA location. This is a full-time, exempt role. Position is eligible for a fully remote arrangement. POSITION OVERVIEW: Conducts technical evaluations and loss analysis of prospective or existing policyholders. Identifies and analyzes exposures and controls. Will deliver consultative or technical support to policyholders. Initially many of the insureds surveyed will be in the small commercial or lower hazard middle market space. IN THIS ROLE, YOU WILL: - Conduct field surveys on prospect and existing policyholders and writes reports for underwriting. - Perform loss analysis. - Create and follow up on essential recommendations. - Develop effective relationships with underwriting and agency partners that drives continual collaboration. - Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls. - Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment. Key Measures of Success: - Quality of work product - Productivity and timeliness - Partnership with underwriting and agency partners - Innovative ideas and implementation for quality and efficiency gains WHAT YOU NEED TO APPLY: - At least 1 year Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier or the completion of The Hanover trainee program. - B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent. - Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction. - Strong to exceptional communication skills, both verbal & written - Strong to exceptional analytical & problem-solving skills. - Demonstrated project management skills. - Ability to work in a dynamic environment on multiple projects, tasks or assignments. - Results focused. Physical Demands and Work Environment: - Ability to use a personal computer and other standard office equipment. - Ability to work in a fast-paced environment. - Ability to travel as necessary. - Ability to sit and/or stand for extended periods. - Ability to walk through customer buildings and facilities. - Ability to climb a ladder to various heights and maintain balance while performing work tasks. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

• Support Chomps' financial integrity by assisting in the execution and monitoring of internal controls, accounting policies, and governance processes • Work closely with senior team members to ensure compliance with regulatory requirements • Assist in documenting and maintaining internal control processes, policies, and SOPs • Perform control testing, identify gaps, and recommend improvements to strengthen the control environment • Monitor adherence to company policies and internal control guidelines • Prepare and review account reconciliations and journal entries for accuracy and control compliance • Support month-end and year-end close processes • Ensure transactions are recorded in accordance with applicable accounting standards • Support internal and external audits by preparing and organizing required documentation • Participate in risk assessments of financial processes

Role Description The Risk & Privacy Coordinator supports the day-to-day execution of privacy and risk management programs across the GroupHEALTH Family of Companies. In this role, you’ll help ensure personal and sensitive information is handled with integrity and consistency by coordinating operational activities that strengthen privacy, compliance, and reduce organizational risk. You’ll play an important part in safeguarding stakeholder trust by supporting incident response, maintaining documentation and records, assisting with risk assessments, and helping embed privacy and risk awareness into day-to-day operations. This is a remote role within Canada, with preference given to candidates located in the Metro Vancouver, BC and Barrie, ON areas. What to Expect in Your First 3 Months - First 30 Days: - Learn the GroupHEALTH Family of Companies structure, lines of business, and key stakeholders. - Build an understanding of the privacy and risk management framework, including policies, procedures, monitoring, testing, and reporting. - Become familiar with where records, trackers, and supporting documentation are maintained. - Begin learning key program areas including privacy inquiries, DSAR/access requests, retention records, contract administration, and training coordination. - First 60 Days: - Establish routines and tools to support operational responsibilities such as intake documentation, reporting inputs, tracker updates, and action item follow-up. - Start contributing to privacy, compliance, and risk coordination activities with increasing independence. - Support ongoing program administration by helping maintain current, accurate records and documentation. - First 90 Days: - Confidently support the coordination of incidents, complaints, exceptions, privacy inquiries, and access requests. - Help ensure risk and privacy program tracking is accurate, organized, and dependable for leaders and stakeholders. - Contribute to reporting, training support, and cross-functional coordination that strengthens privacy, compliance, and risk culture across the organization. What You'll Do - Support the administration of privacy, compliance, and risk management frameworks, including policies, procedures, monitoring, testing, and reporting. - Participate in regulatory compliance, privacy, and risk management activities by communicating requirements, assessing gaps, and organizing responsibilities across business areas. - Assist with the review of business risks, support mitigation planning, and maintain related documentation including corporate risk registers. - Coordinate internal control testing, internal audit follow-up, and external audit activities. - Support AML/ATF, complaints handling, ethics and fraud monitoring, and privacy reporting processes. - Coordinate the intake, documentation, and escalation of incidents, complaints, and exceptions related to privacy and compliance. - Assist with privacy, compliance, and risk-related training initiatives for employees, contractors, and other stakeholders. - Produce and maintain quarterly operational reports, dashboards, and compliance/risk reporting. - Support DSAR/access request processing and privacy-related inquiries. - Maintain data retention records and support remediation efforts related to data sprawl. - Assist with contract management, including liaising with business areas, finalizing contract documents, ensuring legislative alignment, and maintaining accurate contract records. - Collaborate across departments to promote a strong risk, privacy, and compliance culture. - Perform other duties as required. Qualifications - Post-secondary degree from an accredited university. - 1+ years of privacy administration experience or relevant exposure is an asset. - Knowledge of privacy legislation, legal and regulatory requirements, internal audit, and risk management concepts and controls. - Understanding of industry best practices and professional standards related to privacy and risk. - Canadian Privacy Certification and/or Risk Certification such as AAPP, CIPP/C, or RIMS CRM is an asset. - Strong computer skills, including high proficiency with Microsoft Office and SharePoint. - Ability to produce accurate documentation and reporting with minimal supervision. - Strong organizational skills and attention to detail. - Ability to prioritize competing demands and work effectively under tight deadlines in a fast-paced environment. - Strong written and verbal communication skills. - Ability to maintain confidentiality and exercise sound judgment. Critical Competencies - An Effective Communicator – You communicate clearly, positively, and respectfully. You build strong working relationships through tact and diplomacy and can navigate sensitive situations and conversations with professionalism. - A Team Player – You work collaboratively with others to achieve individual, team, department, and organizational goals. You value diverse perspectives and contribute to shared success. - Organized – You invest time in planning, stay focused on priorities, and manage your work efficiently to meet deadlines in a fast-paced environment. - Privacy & Regulatory Aware – You understand key privacy principles and regulatory obligations and apply them when triaging requests, maintaining records, and supporting business decisions. - Risk Minded – You recognize operational risk signals, connect them to controls, and support mitigation efforts by documenting issues, tracking actions, and escalating appropriately. - Strong in Incident & Request Coordination – You are able to coordinate intake, documentation, and workflow for incidents, complaints, exceptions, DSAR/access requests, and privacy inquiries with timeliness, accuracy, and clear handoffs. Compensation At the time of this posting, the estimated annual base salary for this position is $70,000–$80,000. Individual compensation within this range is determined by factors such as job-related skills, relevant experience, and education/training. This range reflects the annual base salary only and does not encompass the comprehensive total rewards package that we proudly offer. Benefits - Generous paid time off. - Extended health and dental benefits. - RRSP matching. - Flexible work options. - Wellness support, including comprehensive mental health resources, to prioritize your well-being both in and out of the workplace. - A supportive culture, with opportunities to grow, and where our team members feel valued and empowered to thrive. Accommodation and Inclusion GroupHEALTH is committed to equity, diversity, and inclusion. If you need accommodation during any stage of the hiring process, please let us know. We’re here to help. If you’re ready to do meaningful work and grow your career with GroupHEALTH, we’d love to hear from you. Click Apply to submit your application.