The L2 Technical Support Representative provides front-line technical and customer support across multiple channels, ensuring enquiries are handled efficiently, issues are tracked accurately, and customers receive timely and professional assistance. This role is responsible for troubleshooting product and service-related queries, managing support tickets, coordinating follow-up actions, escalating issues where required, and supporting a high standard of customer experience across technical support, delivery, logistics, and general service matters. - Respond to customer enquiries about products and services through online messages, email, and phone. - Provide front-line support across technical, service, delivery, and logistics-related enquiries. - Create and manage customer support tickets to track progress and resolution of customer queries. - Troubleshoot questions relating to setup, configuration, maintenance, delivery, and logistics. - Redirect customers to the appropriate agency or internal department where required. - Escalate customer complaints or unresolved issues to the relevant support team. - Arrange appointments and follow up with customers after initial contact where needed. - Maintain accurate records of customer interactions, actions taken, and next steps. - Provide general customer support across a range of operational and service-related matters. - Ensure inbound and outbound communication reflects a professional, responsive, and customer-focused standard. - Support continuity across support functions as a floating resource where required. - Other position-level duties as they arise.

Join a third party Financial Services company as a French Bilingual Customer Service Representative in a work from home setting! Job Description - Customer Service Representatives will be calling on auto leases and loans to customers who have inefficiencies in their insurance. - This could be due to it being cancelled, missing a payment, something missing in the document, etc. - The customer service rep will be calling the customer on behalf of the insurance (Capital One, GM, BMW, Audi, Credit Unions, etc.) to gather more information. Overall, they are assisting customers with problem resolutions to make sure all insurance requirements are met. - **All informative calls, not sales or collections** - 14 calls an hour, 100% on the phones all day - Verify insurance with agents (for example if a deduction is too high). - Upload information to company's internal website. - Leave scripted messages when insurance agents don't answer the phone (based on client approved messages). Main Position Details: Start: 3/09 Pay: $16.00/Hr Training: First 3 weeks 8:30am-5:00pm CST, they will go through class room training, shadowing, and handling calls with people listening in. Schedule: Must be open for either of the options listed below: - Tuesday - Saturday 10:30am - 7:00pm CST Location: 100% Remote Duration: 3 Month Contract-to-hire Qualifications: - High School Diploma - 1+ year of Customer service experience - Bilingual in French & English - Ability to type 30 WPM - Comfort level that they WILL be on the phones all day long #centralpriority26 Job Type & LocationThis is a Contract to Hire position based out of New Orleans, LA. Pay and BenefitsThe pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We anticipate the application window for this opening will close on - 16 Apr 2026 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff. - May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders. - May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments. - May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels. Must Have: High School diploma or equivalent with a minimum of 4 years of relevant experience. Nice to Have: (Preferred Qualifications) Customer Service or Healthcare Experience For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$40,800.00 - $61,200.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below: Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Position Summary We are currently expanding our team and seeking individuals who enjoy assisting others as they prepare for upcoming trips. As a Travel Experience Specialist, you will help coordinate personalized travel arrangements and provide guidance that supports clients throughout their planning journey using a flexible virtual work structure. This role is ideal for individuals who enjoy interacting with people, staying organized, and learning about destinations and travel options while developing professional skills within the travel services industry. Training resources and ongoing support are available to help you get started. Responsibilities Include - Support clients with organizing travel components such as accommodations, flights, cruises, and excursions - Review traveler preferences to help identify suitable trip options - Share helpful suggestions that enhance overall travel plans - Communicate with clients through digital platforms and occasional phone interaction - Work with approved travel partners to finalize reservation details - Stay aware of seasonal promotions and supplier updates - Maintain accurate records of client travel arrangements - Assist travelers as they move through various stages of their trip preparation Candidate Qualifications - Interest in helping others plan meaningful travel experiences - Strong written and verbal communication abilities - Ability to manage planning details in an organized manner - Comfortable working independently in an online environment - Basic familiarity with computer tools and internet research - Must reside in the U.S., U.K., or another eligible region What This Role Offers - Flexible scheduling structure - Step-by-step onboarding with continued learning support - Access to travel supplier partnerships and planning platforms - Eligibility for travel-related incentives and industry perks - Opportunities to grow into expanded responsibilities over time