Job Title: Community Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily Slack engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful connections, driving participation, and maintaining a positive, professional, and high-energy community environment. Responsibilities: Daily Community Engagement: - Actively manage and participate in daily conversations within Slack. - Initiate discussions, encourage participation, and keep the community engaged and connected. - Maintain a professional, welcoming, and upbeat tone across all interactions. Relationship Building & Member Connections: - Introduce and connect members based on shared goals, interests, and needs. - Foster collaboration and meaningful peer-to-peer relationships within the community. - Act as a connector to strengthen engagement and trust among members. Member Check-Ins & Satisfaction Management: - Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback. - Identify engagement gaps, concerns, and opportunities for improvement. - Proactively address member needs to ensure long-term satisfaction and retention. Event Coordination & Execution: - Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups. - Manage event logistics and ensure a smooth, high-quality member experience. - Support initiatives that deepen relationships and strengthen community bonds. Engagement Tracking & Reporting: - Monitor and track community engagement metrics, including participation levels, connections made, and event attendance. - Record and report insights related to member engagement and satisfaction. - Use data to inform retention strategies and community improvements. Feedback & Survey Management: - Manage satisfaction surveys through tools such as Typeform and email. - Analyze feedback and share actionable insights with internal stakeholders. Retention & Ownership: - Monitor churn indicators and proactively support retention efforts through relationship-building. - Take ownership of community health by identifying gaps and implementing solutions without direct supervision. - Remain flexible and adaptable to evolving community needs and priorities. What Makes You a Perfect Fit - Outgoing, proactive, and confident in starting and maintaining conversations. - Strong relationship-builder with a community-first mindset. - Highly professional communicator across Slack, email, and video calls. - Customer service–oriented with a focus on member satisfaction and retention. - Ownership-driven, adaptable, and comfortable operating independently. - Organized, detail-oriented, and enthusiastic about community engagement. Required Experience & Skills - Excellent, neutral, US-friendly spoken English accent. - Strong written and verbal communication skills. - Proven ability to build relationships and engage diverse stakeholders. - Experience coordinating or supporting member-focused events. - Access to personal equipment suitable for full-time remote work. - Availability to work U.S. hours (ET–PT). - Strong adaptability and willingness to take on evolving responsibilities. Ideal Experience & Skills: - Previous experience in community management, member success, or relationship management. - Background in event planning or customer-facing roles. - Familiarity with Slack and Typeform. - Experience working with U.S.-based clients or understanding U.S. communication styles. - Demonstrated success improving engagement, satisfaction, or retention metrics. - Based in LATAM or Africa (preferred, not required). What Does a Typical Day Look Like? A Community Manager’s day focuses on maintaining strong engagement and relationships within the community. You will: - Actively engage with members in Slack, starting conversations and responding to discussions. - Introduce members to one another based on shared interests and goals. - Monitor engagement levels and identify members who may need additional support. - Coordinate and prepare for upcoming community events or meetups. - Review feedback, survey results, and engagement data to identify improvement opportunities. - Communicate insights and updates to internal stakeholders. In essence: you are the heartbeat of the community, ensuring members feel connected, supported, and engaged. Key Metrics for Success (KPIs) - Consistent daily engagement and participation within Slack. - Member satisfaction scores from check-ins and surveys. - Event attendance and participation rates. - Number and quality of member connections facilitated. - Reduction in churn and improvement in overall retention. - Timely and accurate tracking of engagement metrics. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., sample community engagement or member-connection scenario) - Client Interview - Offer & Background Verification #LI-AG1

Job Title: Community Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily Slack engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful connections, driving participation, and maintaining a positive, professional, and high-energy community environment. Responsibilities: Daily Community Engagement: - Actively manage and participate in daily conversations within Slack. - Initiate discussions, encourage participation, and keep the community engaged and connected. - Maintain a professional, welcoming, and upbeat tone across all interactions. Relationship Building & Member Connections: - Introduce and connect members based on shared goals, interests, and needs. - Foster collaboration and meaningful peer-to-peer relationships within the community. - Act as a connector to strengthen engagement and trust among members. Member Check-Ins & Satisfaction Management: - Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback. - Identify engagement gaps, concerns, and opportunities for improvement. - Proactively address member needs to ensure long-term satisfaction and retention. Event Coordination & Execution: - Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups. - Manage event logistics and ensure a smooth, high-quality member experience. - Support initiatives that deepen relationships and strengthen community bonds. Engagement Tracking & Reporting: - Monitor and track community engagement metrics, including participation levels, connections made, and event attendance. - Record and report insights related to member engagement and satisfaction. - Use data to inform retention strategies and community improvements. Feedback & Survey Management: - Manage satisfaction surveys through tools such as Typeform and email. - Analyze feedback and share actionable insights with internal stakeholders. Retention & Ownership: - Monitor churn indicators and proactively support retention efforts through relationship-building. - Take ownership of community health by identifying gaps and implementing solutions without direct supervision. - Remain flexible and adaptable to evolving community needs and priorities. What Makes You a Perfect Fit - Outgoing, proactive, and confident in starting and maintaining conversations. - Strong relationship-builder with a community-first mindset. - Highly professional communicator across Slack, email, and video calls. - Customer service–oriented with a focus on member satisfaction and retention. - Ownership-driven, adaptable, and comfortable operating independently. - Organized, detail-oriented, and enthusiastic about community engagement. Required Experience & Skills - Excellent, neutral, US-friendly spoken English accent. - Strong written and verbal communication skills. - Proven ability to build relationships and engage diverse stakeholders. - Experience coordinating or supporting member-focused events. - Access to personal equipment suitable for full-time remote work. - Availability to work U.S. hours (ET–PT). - Strong adaptability and willingness to take on evolving responsibilities. Ideal Experience & Skills: - Previous experience in community management, member success, or relationship management. - Background in event planning or customer-facing roles. - Familiarity with Slack and Typeform. - Experience working with U.S.-based clients or understanding U.S. communication styles. - Demonstrated success improving engagement, satisfaction, or retention metrics. - Based in LATAM or Africa (preferred, not required). What Does a Typical Day Look Like? A Community Manager’s day focuses on maintaining strong engagement and relationships within the community. You will: - Actively engage with members in Slack, starting conversations and responding to discussions. - Introduce members to one another based on shared interests and goals. - Monitor engagement levels and identify members who may need additional support. - Coordinate and prepare for upcoming community events or meetups. - Review feedback, survey results, and engagement data to identify improvement opportunities. - Communicate insights and updates to internal stakeholders. In essence: you are the heartbeat of the community, ensuring members feel connected, supported, and engaged. Key Metrics for Success (KPIs) - Consistent daily engagement and participation within Slack. - Member satisfaction scores from check-ins and surveys. - Event attendance and participation rates. - Number and quality of member connections facilitated. - Reduction in churn and improvement in overall retention. - Timely and accurate tracking of engagement metrics. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., sample community engagement or member-connection scenario) - Client Interview - Offer & Background Verification #LI-AG1

Job Title: Community Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily Slack engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful connections, driving participation, and maintaining a positive, professional, and high-energy community environment. Responsibilities: Daily Community Engagement: - Actively manage and participate in daily conversations within Slack. - Initiate discussions, encourage participation, and keep the community engaged and connected. - Maintain a professional, welcoming, and upbeat tone across all interactions. Relationship Building & Member Connections: - Introduce and connect members based on shared goals, interests, and needs. - Foster collaboration and meaningful peer-to-peer relationships within the community. - Act as a connector to strengthen engagement and trust among members. Member Check-Ins & Satisfaction Management: - Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback. - Identify engagement gaps, concerns, and opportunities for improvement. - Proactively address member needs to ensure long-term satisfaction and retention. Event Coordination & Execution: - Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups. - Manage event logistics and ensure a smooth, high-quality member experience. - Support initiatives that deepen relationships and strengthen community bonds. Engagement Tracking & Reporting: - Monitor and track community engagement metrics, including participation levels, connections made, and event attendance. - Record and report insights related to member engagement and satisfaction. - Use data to inform retention strategies and community improvements. Feedback & Survey Management: - Manage satisfaction surveys through tools such as Typeform and email. - Analyze feedback and share actionable insights with internal stakeholders. Retention & Ownership: - Monitor churn indicators and proactively support retention efforts through relationship-building. - Take ownership of community health by identifying gaps and implementing solutions without direct supervision. - Remain flexible and adaptable to evolving community needs and priorities. What Makes You a Perfect Fit - Outgoing, proactive, and confident in starting and maintaining conversations. - Strong relationship-builder with a community-first mindset. - Highly professional communicator across Slack, email, and video calls. - Customer service–oriented with a focus on member satisfaction and retention. - Ownership-driven, adaptable, and comfortable operating independently. - Organized, detail-oriented, and enthusiastic about community engagement. Required Experience & Skills - Excellent, neutral, US-friendly spoken English accent. - Strong written and verbal communication skills. - Proven ability to build relationships and engage diverse stakeholders. - Experience coordinating or supporting member-focused events. - Access to personal equipment suitable for full-time remote work. - Availability to work U.S. hours (ET–PT). - Strong adaptability and willingness to take on evolving responsibilities. Ideal Experience & Skills: - Previous experience in community management, member success, or relationship management. - Background in event planning or customer-facing roles. - Familiarity with Slack and Typeform. - Experience working with U.S.-based clients or understanding U.S. communication styles. - Demonstrated success improving engagement, satisfaction, or retention metrics. - Based in LATAM or Africa (preferred, not required). What Does a Typical Day Look Like? A Community Manager’s day focuses on maintaining strong engagement and relationships within the community. You will: - Actively engage with members in Slack, starting conversations and responding to discussions. - Introduce members to one another based on shared interests and goals. - Monitor engagement levels and identify members who may need additional support. - Coordinate and prepare for upcoming community events or meetups. - Review feedback, survey results, and engagement data to identify improvement opportunities. - Communicate insights and updates to internal stakeholders. In essence: you are the heartbeat of the community, ensuring members feel connected, supported, and engaged. Key Metrics for Success (KPIs) - Consistent daily engagement and participation within Slack. - Member satisfaction scores from check-ins and surveys. - Event attendance and participation rates. - Number and quality of member connections facilitated. - Reduction in churn and improvement in overall retention. - Timely and accurate tracking of engagement metrics. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., sample community engagement or member-connection scenario) - Client Interview - Offer & Background Verification #LI-AG1

Job Title: Community Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily Slack engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful connections, driving participation, and maintaining a positive, professional, and high-energy community environment. Responsibilities: Daily Community Engagement: - Actively manage and participate in daily conversations within Slack. - Initiate discussions, encourage participation, and keep the community engaged and connected. - Maintain a professional, welcoming, and upbeat tone across all interactions. Relationship Building & Member Connections: - Introduce and connect members based on shared goals, interests, and needs. - Foster collaboration and meaningful peer-to-peer relationships within the community. - Act as a connector to strengthen engagement and trust among members. Member Check-Ins & Satisfaction Management: - Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback. - Identify engagement gaps, concerns, and opportunities for improvement. - Proactively address member needs to ensure long-term satisfaction and retention. Event Coordination & Execution: - Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups. - Manage event logistics and ensure a smooth, high-quality member experience. - Support initiatives that deepen relationships and strengthen community bonds. Engagement Tracking & Reporting: - Monitor and track community engagement metrics, including participation levels, connections made, and event attendance. - Record and report insights related to member engagement and satisfaction. - Use data to inform retention strategies and community improvements. Feedback & Survey Management: - Manage satisfaction surveys through tools such as Typeform and email. - Analyze feedback and share actionable insights with internal stakeholders. Retention & Ownership: - Monitor churn indicators and proactively support retention efforts through relationship-building. - Take ownership of community health by identifying gaps and implementing solutions without direct supervision. - Remain flexible and adaptable to evolving community needs and priorities. What Makes You a Perfect Fit - Outgoing, proactive, and confident in starting and maintaining conversations. - Strong relationship-builder with a community-first mindset. - Highly professional communicator across Slack, email, and video calls. - Customer service–oriented with a focus on member satisfaction and retention. - Ownership-driven, adaptable, and comfortable operating independently. - Organized, detail-oriented, and enthusiastic about community engagement. Required Experience & Skills - Excellent, neutral, US-friendly spoken English accent. - Strong written and verbal communication skills. - Proven ability to build relationships and engage diverse stakeholders. - Experience coordinating or supporting member-focused events. - Access to personal equipment suitable for full-time remote work. - Availability to work U.S. hours (ET–PT). - Strong adaptability and willingness to take on evolving responsibilities. Ideal Experience & Skills: - Previous experience in community management, member success, or relationship management. - Background in event planning or customer-facing roles. - Familiarity with Slack and Typeform. - Experience working with U.S.-based clients or understanding U.S. communication styles. - Demonstrated success improving engagement, satisfaction, or retention metrics. - Based in LATAM or Africa (preferred, not required). What Does a Typical Day Look Like? A Community Manager’s day focuses on maintaining strong engagement and relationships within the community. You will: - Actively engage with members in Slack, starting conversations and responding to discussions. - Introduce members to one another based on shared interests and goals. - Monitor engagement levels and identify members who may need additional support. - Coordinate and prepare for upcoming community events or meetups. - Review feedback, survey results, and engagement data to identify improvement opportunities. - Communicate insights and updates to internal stakeholders. In essence: you are the heartbeat of the community, ensuring members feel connected, supported, and engaged. Key Metrics for Success (KPIs) - Consistent daily engagement and participation within Slack. - Member satisfaction scores from check-ins and surveys. - Event attendance and participation rates. - Number and quality of member connections facilitated. - Reduction in churn and improvement in overall retention. - Timely and accurate tracking of engagement metrics. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., sample community engagement or member-connection scenario) - Client Interview - Offer & Background Verification #LI-AG1