Job Title: Community Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily Slack engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful connections, driving participation, and maintaining a positive, professional, and high-energy community environment. Responsibilities: Daily Community Engagement: - Actively manage and participate in daily conversations within Slack. - Initiate discussions, encourage participation, and keep the community engaged and connected. - Maintain a professional, welcoming, and upbeat tone across all interactions. Relationship Building & Member Connections: - Introduce and connect members based on shared goals, interests, and needs. - Foster collaboration and meaningful peer-to-peer relationships within the community. - Act as a connector to strengthen engagement and trust among members. Member Check-Ins & Satisfaction Management: - Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback. - Identify engagement gaps, concerns, and opportunities for improvement. - Proactively address member needs to ensure long-term satisfaction and retention. Event Coordination & Execution: - Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups. - Manage event logistics and ensure a smooth, high-quality member experience. - Support initiatives that deepen relationships and strengthen community bonds. Engagement Tracking & Reporting: - Monitor and track community engagement metrics, including participation levels, connections made, and event attendance. - Record and report insights related to member engagement and satisfaction. - Use data to inform retention strategies and community improvements. Feedback & Survey Management: - Manage satisfaction surveys through tools such as Typeform and email. - Analyze feedback and share actionable insights with internal stakeholders. Retention & Ownership: - Monitor churn indicators and proactively support retention efforts through relationship-building. - Take ownership of community health by identifying gaps and implementing solutions without direct supervision. - Remain flexible and adaptable to evolving community needs and priorities. What Makes You a Perfect Fit - Outgoing, proactive, and confident in starting and maintaining conversations. - Strong relationship-builder with a community-first mindset. - Highly professional communicator across Slack, email, and video calls. - Customer service–oriented with a focus on member satisfaction and retention. - Ownership-driven, adaptable, and comfortable operating independently. - Organized, detail-oriented, and enthusiastic about community engagement. Required Experience & Skills - Excellent, neutral, US-friendly spoken English accent. - Strong written and verbal communication skills. - Proven ability to build relationships and engage diverse stakeholders. - Experience coordinating or supporting member-focused events. - Access to personal equipment suitable for full-time remote work. - Availability to work U.S. hours (ET–PT). - Strong adaptability and willingness to take on evolving responsibilities. Ideal Experience & Skills: - Previous experience in community management, member success, or relationship management. - Background in event planning or customer-facing roles. - Familiarity with Slack and Typeform. - Experience working with U.S.-based clients or understanding U.S. communication styles. - Demonstrated success improving engagement, satisfaction, or retention metrics. - Based in LATAM or Africa (preferred, not required). What Does a Typical Day Look Like? A Community Manager’s day focuses on maintaining strong engagement and relationships within the community. You will: - Actively engage with members in Slack, starting conversations and responding to discussions. - Introduce members to one another based on shared interests and goals. - Monitor engagement levels and identify members who may need additional support. - Coordinate and prepare for upcoming community events or meetups. - Review feedback, survey results, and engagement data to identify improvement opportunities. - Communicate insights and updates to internal stakeholders. In essence: you are the heartbeat of the community, ensuring members feel connected, supported, and engaged. Key Metrics for Success (KPIs) - Consistent daily engagement and participation within Slack. - Member satisfaction scores from check-ins and surveys. - Event attendance and participation rates. - Number and quality of member connections facilitated. - Reduction in churn and improvement in overall retention. - Timely and accurate tracking of engagement metrics. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., sample community engagement or member-connection scenario) - Client Interview - Offer & Background Verification #LI-AG1

Job Title: Community Manager Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members. This role is centered around daily Slack engagement, relationship building, member satisfaction, and event coordination. The Community Manager plays a critical role in fostering meaningful connections, driving participation, and maintaining a positive, professional, and high-energy community environment. Responsibilities: Daily Community Engagement: - Actively manage and participate in daily conversations within Slack. - Initiate discussions, encourage participation, and keep the community engaged and connected. - Maintain a professional, welcoming, and upbeat tone across all interactions. Relationship Building & Member Connections: - Introduce and connect members based on shared goals, interests, and needs. - Foster collaboration and meaningful peer-to-peer relationships within the community. - Act as a connector to strengthen engagement and trust among members. Member Check-Ins & Satisfaction Management: - Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback. - Identify engagement gaps, concerns, and opportunities for improvement. - Proactively address member needs to ensure long-term satisfaction and retention. Event Coordination & Execution: - Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups. - Manage event logistics and ensure a smooth, high-quality member experience. - Support initiatives that deepen relationships and strengthen community bonds. Engagement Tracking & Reporting: - Monitor and track community engagement metrics, including participation levels, connections made, and event attendance. - Record and report insights related to member engagement and satisfaction. - Use data to inform retention strategies and community improvements. Feedback & Survey Management: - Manage satisfaction surveys through tools such as Typeform and email. - Analyze feedback and share actionable insights with internal stakeholders. Retention & Ownership: - Monitor churn indicators and proactively support retention efforts through relationship-building. - Take ownership of community health by identifying gaps and implementing solutions without direct supervision. - Remain flexible and adaptable to evolving community needs and priorities. What Makes You a Perfect Fit - Outgoing, proactive, and confident in starting and maintaining conversations. - Strong relationship-builder with a community-first mindset. - Highly professional communicator across Slack, email, and video calls. - Customer service–oriented with a focus on member satisfaction and retention. - Ownership-driven, adaptable, and comfortable operating independently. - Organized, detail-oriented, and enthusiastic about community engagement. Required Experience & Skills - Excellent, neutral, US-friendly spoken English accent. - Strong written and verbal communication skills. - Proven ability to build relationships and engage diverse stakeholders. - Experience coordinating or supporting member-focused events. - Access to personal equipment suitable for full-time remote work. - Availability to work U.S. hours (ET–PT). - Strong adaptability and willingness to take on evolving responsibilities. Ideal Experience & Skills: - Previous experience in community management, member success, or relationship management. - Background in event planning or customer-facing roles. - Familiarity with Slack and Typeform. - Experience working with U.S.-based clients or understanding U.S. communication styles. - Demonstrated success improving engagement, satisfaction, or retention metrics. - Based in LATAM or Africa (preferred, not required). What Does a Typical Day Look Like? A Community Manager’s day focuses on maintaining strong engagement and relationships within the community. You will: - Actively engage with members in Slack, starting conversations and responding to discussions. - Introduce members to one another based on shared interests and goals. - Monitor engagement levels and identify members who may need additional support. - Coordinate and prepare for upcoming community events or meetups. - Review feedback, survey results, and engagement data to identify improvement opportunities. - Communicate insights and updates to internal stakeholders. In essence: you are the heartbeat of the community, ensuring members feel connected, supported, and engaged. Key Metrics for Success (KPIs) - Consistent daily engagement and participation within Slack. - Member satisfaction scores from check-ins and surveys. - Event attendance and participation rates. - Number and quality of member connections facilitated. - Reduction in churn and improvement in overall retention. - Timely and accurate tracking of engagement metrics. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., sample community engagement or member-connection scenario) - Client Interview - Offer & Background Verification #LI-AG1

• Colaborar con el equipo editorial en la creación y edición de contenidos para redes sociales y newsletter • Monitorizar, responder y participar activamente en las conversaciones de nuestra comunidad, fomentando la interacción y el compromiso.

Title: Community Resource Coordinator II Location: Remote-MO Job Description: You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. POSITION IS HYBRID ROLE THAT WILL COMPLETE HOME VISITS (PICKUP AND DROP OFF SUPPLIES ) AND VISIT RESIDENTIAL TREATMENT CENTERS LOCATED IN MISSOURI POSITION WILL OUTREACH TO NEW MOTHERS FOR COMMUNITY AND RESOURCE COORDINATION Position Purpose: Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate. - Provides support to members to connect them to known community and care resources in a cost- effective manner - Supports the coordination of community outreach resources available to members and promotes awareness of care/services - Serves as support for members on community and care resource inquiries and opportunities available to members - Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection - Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements - Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support - Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization - Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization - Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach - May make visits to individual homes and/or community organizations - Working Knowledge of Social Determinants of Health (SDOH) barriers - Performs other duties as assigned - Complies with all policies and standards Education/Experience: Requires a High School diploma or GED Requires 1 – 2 years of related experience Pay Range: $17.84 - $28.02 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act