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Client Delivery Manager

ManagerManagerContractRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

52 days ago

Salary

0

Seniority

Lead

English

Job Description

Client Delivery Manager

Hire Digital

We are seeking a Client Delivery Manager to lead enterprise software implementations across North America. This is a hands-on, client-facing role focused on end-to-end delivery, managing timelines, stakeholders, and cross-functional teams, including consultants and solution architects. Employment Type: Contract role, 30 hours per week for 6 months, ideally starting April 2026. With potential for extension or full-time conversion. Responsibilities - Lead end-to-end SaaS implementations (planning, execution, go-live, hypercare). - Manage project timelines, deliverables, and milestones. - Drive project governance, including risk and issue management. - Collaborate with consultants, solution architects, and technical teams. - Facilitate client calls, workshops, and stakeholder updates. - Deliver executive-level reporting and presentations. - Manage scope changes, competing priorities, and escalations.

Job Requirements

  • 6–10+ years of experience in Project Management / Implementation roles.
  • Proven track record delivering enterprise SaaS implementations end-to-end.
  • Experience managing:
  • Cross-functional teams (consultants, technical teams, architects)
  • Client stakeholders and executive communication
  • Strong experience in:
  • Risk mitigation and issue resolution
  • Multi-project management and prioritisation
  • Experience working in Agile or hybrid delivery environments.
  • Proficiency in:
  • Microsoft Project (or equivalent)
  • Excel (tracking, reporting)
  • PowerPoint (presentations)
  • NICE-TO-HAVE
  • Experience with EHSQ, compliance, or safety/quality systems.
  • Background in regulated industries (e.g. manufacturing, energy).
  • Familiarity with Salesforce or CRM tools.

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