About Valatam We’re Valatam,  a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role This 100% remote Junior Bilingual Virtual Assistant role is ideal for organized, detail-oriented bilingual professionals supporting clients from Latin America. Key Responsibilities - Document processes and maintain accurate records. - Upload and organize files in Google Drive. - Perform data entry and internal reporting tasks. - Manage emails and communication with clients and vendors. - Support research and document handling. - Other similar or related tasks.

About Valatam We’re Valatam,  a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role This 100% remote Junior Bilingual Virtual Assistant role is ideal for organized, detail-oriented bilingual professionals supporting clients from Latin America. Key Responsibilities - Document processes and maintain accurate records. - Upload and organize files in Google Drive. - Perform data entry and internal reporting tasks. - Manage emails and communication with clients and vendors. - Support research and document handling. - Other similar or related tasks.

About Valatam We’re Valatam,  a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role This 100% remote Junior Bilingual Virtual Assistant role is ideal for organized, detail-oriented bilingual professionals supporting clients from Latin America. Key Responsibilities - Document processes and maintain accurate records. - Upload and organize files in Google Drive. - Perform data entry and internal reporting tasks. - Manage emails and communication with clients and vendors. - Support research and document handling. - Other similar or related tasks.

About Us:  At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care. Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact. We bring this mission to life through Soluna, California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact. What We’re Looking For:  Role Objective: Help individuals develop achievable and measurable goals to monitor success and motivate behavioral change. Provide on-platform behavioral health care to children and youth accessing the service. Providing Structured Wellness Coaching: - Prevention, wellness promotion and psychoeducation through structured coaching sessions - Care coordination & case management  - Offering Behavioral Health/ Wellness Coaching interventions - Develop individualized care plans to effectively goal set and action plan for positive behavioral change - Risk assessment and mitigation  - Optimize positive mental health by addressing  determinants of positive mental health - Minimize mental health problems by  addressing determinants of mental health problems  - Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals Providing Single Session Wellness Coaching: - Applies user-centered design processes, including user research, persona development, and usability testing, to create designs that meet user needs and enhance user experiences. Collaboration & Communication: - Care coordination & case management  - To effectively goal set and action plan for positive behavioral change, based on individual needs - Risk assessment and mitigation  - Prevention, wellness promotion and psychoeducation through drop-in, single-session coaching  - Offering Behavioral Health/ Wellness Coaching interventions - Optimize positive mental health by addressing  determinants of positive mental health - Minimize mental health problems by  addressing determinants of mental health problems Screening and Assessment: - Mental Health & wellness screening, assessment and progress monitoring  - Risk assessment and mitigation  - Identify individual users who are experiencing or are at risk of  experiencing social, emotional, and/or behavioral difficulties  - Identify and support a person in crisis and know when to facilitate referrals Moderation of Submitted Content: - Moderation of service user submitted content following policy and procedures - Risk assessment and mitigation  - Optimize positive mental health by addressing  determinants of positive mental health - Minimize mental health problems by  addressing determinants of mental health problems  - Moderating Journals & Goals - Appropriately and encouraging engagement relevant to presenting issues - Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation Warm Hand Offs: - Thrives in a fast-paced, dynamic environment, adapting to changing priorities and managing multiple projects. Embraces feedback and continuously seeks opportunities for learning and professional development to stay updated with the latest design trends and advancements. Attending supervision, training, meetings: - Attend and effectively contribute to clinical supervision. - Commit to our mandatory in-house training and continuing professional development opportunities. - Attend and effectively contribute to both performance management and team meetings Administration: - Maintain accurate records in line with Kooth’s policies and procedures, and approved systems and processes. - Liaise with other professionals around safeguarding issues and concerns. - Support operational aspects of Kooth to ensure consistent, reliable, and repeatable experiences Schedule & Availability Requirements: To ensure consistent coverage for our team, the successful candidate must be available during the following window: - Tuesday through Friday: 3:30 PM – 10:00 PM PT - Saturday: 3:30 PM – 10:00 PM PT - Total Hours: 24 hours per week.