* Fraud and phishing warning * Please apply directly via our volunteering portal/ATS at https://wevote.applytojob.com/apply. Do not apply via any other job portals, aggregators, or sites, as your information may not be secure, or the role may no longer be accepting applications. Thank you. Be Part of Something Bigger – Join the WeVote Movement! WeVote is seeking a dynamic IT System Support Technician to join our passionate team of changemakers in a meaningful volunteer role (~5 hours per week). About WeVote WeVote is a nonpartisan nonprofit startup on a mission to strengthen American democracy through innovative technology. As a celebrated Fast Forward nonprofit technology grantee, we're building something special – a movement of 150+ dedicated volunteers creating open-source mobile solutions that reach millions of voters nationwide. Our challenge? Modern voters are busy, distracted, and pressed for time. Our solution? A streamlined voting experience that takes just 8 minutes, delivered through the downloading of our app. We're 100% volunteer-powered and fully remote, proving that passionate people can create extraordinary impact. For more information, view https://WeVote.US. The Role of the IT System Support Technician Within WeVote, we support all of our initiatives with custom software as well as ~15 other software systems to support our mission. We’re looking for volunteers to help manage these systems and our volunteer users. Our user base is approximately 200 volunteers. The IT system support technicians will aid with giving our volunteers new accounts, resetting passwords, changing permissions and updating , as well as answering questions and administering our technical solutions. What You'll Accomplish - Technical support for volunteer user base, primarily using Slack and email - Oversee and manage the organization's technology systems and infrastructure, performing administrative tasks as necessary - Assist with developing and implementing IT policies and procedures to ensure business continuity and data security - Work with IT team members and technical leadership to ensure efficient and effective operation of the organization’s technical systems - Recommend tools/systems to address organization’s challenges, staying up to date on technology advancements - Monitor and maintain the organization's technology systems to ensure optimal performance Your Background - 5+ years IT technical support experience, preferably in the social impact space - Excellent communication and problem solving skills - Technical training experience, preferably with non-technical users - Google workspace experience - System implementation experience - Onboarding/offboarding employee experience Essential Requirements Availability: At least 5 hours each week during our core team hours M-F 9 a.m. - 6 p.m PST with the ability to work 1-2 hours during Pacific Time overlap. Must be available to attend the team meeting each week. Why This Role Matters This isn't just volunteer work – it's experience that makes a real difference. You'll develop advanced technical skills, work with cutting-edge civic technology, and help millions of Americans participate more effectively in democracy. Plus, you'll join a network of passionate professionals committed to positive change. How to apply: Submit your resume (at https://wevote.applytojob.com/apply/) and include a brief note/cover letter to why you are interested in WeVote and helping our mission.

Schellman is a Top 50 CPA firm and a leading provider of attestation and compliance services. Our professional services focus on security and privacy audits, assessments, and certifications. Schellman has become one of the largest cybersecurity assessment firms in the United States without providing any traditional accounting services. We are an accredited multi-framework ISO Certification Body for security, privacy, business continuity, and quality; a globally licensed PCI Qualified Security Assessor and a top provider to clients serving the federal DoD space as a leading FedRAMP 3PAO and the first assessment firm authorized as a CMMC C3PAO. Our specialty and expertise remain in providing best in class Cybersecurity and IT Audits and Attestations. Our culture, approach with clients, and dedication to our values has led us to consistently be a Great Places to Work certified company and rated as a Best Firms to Work For by Accounting Today and a Glassdoor Best Places to Work. We deeply appreciate our employees, as shown by our first core value – People Come First. This is demonstrated in our culture, benefits, and how we handle business. Come see what makes Schellman special! JOB SUMMARY - As an IT Intern with Schellman, you'll support the firm's data and business intelligence initiatives in a hands-on, collaborative role. You'll work closely with the IT team on metrics, dashboarding, and a transition to a new BI platform, helping make data more accessible, organized, and actionable across the organization. This role is more interface and collaboration-focused than deeply technical, making it a great fit for someone who enjoys working with data and communicating insights. ESSENTIAL FUNCTIONS Data & Business Intelligence - Support the transition to a new Business Intelligence platform, including data migration and validation tasks - Assist with building and maintaining dashboards and metrics reporting in Power BI Pro - Write and review SQL queries to support data analysis and reporting needs Data Governance & Documentation - Help catalog data fields in the new data platform, including assigning data owners and documenting definitions - Assist with data governance tasks using tools such as Ovaledge - Maintain and organize accurate data records and documentation Collaboration & Operations - Collaborate with IT and cross-functional stakeholders to surface insights in a centralized, easy-to-navigate format - Adhere to project schedules and keep team members informed of task progress - Escalate technical issues internally in a timely and appropriate manner - Attend project kick-off and closing meetings KNOWLEDGE, SKILLS, AND ABILITIES - Foundational knowledge of data analytics, BI tools, or data engineering concepts - Ability to read and write SQL - Familiarity with Power BI, AWS, or similar platforms is a plus - High attention to detail and quality of work product - Strong organizational and communication skills - Ability to work independently and collaboratively in a remote environment - Proficiency in Microsoft Office Suite, particularly Excel EDUCATION, WORK EXPERIENCE AND CERTIFICATIONS - Actively pursuing a Bachelor's degree in Data Engineering, Data Analytics, Information Technology, Business Finance with a concentration in Computer Information Systems (CIS), or any other applicable degrees - Completed 2 years of education, achieving Junior level status - Experience through coursework, internships, or projects involving data, analytics, or BI tools Schellman is an equal opportunity employer (EOE) and strongly supports diversity in the workplace; therefore, providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Schellman uses E-Verify in our hiring process. At Schellman, we strive to provide a flexible and balanced environment and therefore offer the opportunity to work remotely, unless otherwise stated in the job requirements. Schellman is an equal opportunity employer (EOE) and strongly supports diversity in the workplace; therefore, providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Schellman uses E-Verify in our hiring process. At Schellman, we strive to provide a flexible and balanced environment and therefore offer the opportunity to work remotely, unless otherwise stated in the job requirements. Connecting, collaborating and continuous education are also highly valued and therefore we require some travel annually for our Internal Service Delivery roles, which can include in-person training, team meet-ups, and strategy meetings. Service Delivery team members will also be required to travel based on business and client needs.

• Lead the strategic design, architecture, and implementation of enterprise data solutions, ensuring alignment with Myers-Holum's clients' long-term business goals. • Develop and promote the architectural vision for data integration, Business Intelligence (BI), and analytics solutions across a broad range of business functions and applications. • Design and build scalable, high-performance data warehouses and BI solutions for clients, utilizing the Oracle NetSuite Analytics Warehouse (NSAW) platform, NetSuite ERP, Suite Commerce Advanced (SCA) and other cutting-edge cloud-based and on-premise technologies. • Lead cross-functional teams in developing data governance frameworks, data models, and integration architectures that support seamless data flow across disparate systems. • Translate high-level business requirements into enterprise-wide technical specifications, ensuring that data architecture decisions align with broader organizational IT strategies and compliance standards. • Architect end-to-end data pipelines, data integration frameworks, and data governance models to enable seamless flow of structured and unstructured data from multiple sources (cloud and on-premise). • Provide thought leadership in evaluating and recommending emerging technologies, tools, and best practices for data management, integration, and business intelligence. • Oversee the deployment and adoption of key enterprise data initiatives, ensuring scalability, security, and performance. • Engage with C-suite executives and senior stakeholders to communicate architectural solutions, ensuring alignment with enterprise goals and helping drive digital transformation initiatives. • Lead and mentor technical teams, fostering a culture of continuous learning and innovation in the areas of data management, BI, and integration. • Conduct architectural reviews and provide guidance on best practices for data security, compliance, and performance optimization. • Lead technical workshops, training sessions, and collaborative sessions with clients to ensure successful adoption of data solutions and foster strong relationships. • Contribute to the development of internal frameworks, methodologies, and standards for data architecture, integration, and BI. • Stay up to date with industry trends and emerging technologies to continuously evolve the enterprise data architecture.

Job DetailsJob Location: PCR (ProtoCall Remote) NM - Anywhere, NM 87109Salary Range: $27.00 - $32.00 HourlyThe Helpdesk Technician III (HTIII) serves as the technical lead for the Helpdesk Team, providing advanced support, escalation management, mentorship, and limited hands-on infrastructure work. In addition to managing and resolving complex service requests, this role is responsible for endpoint design and management, supporting junior Helpdesk Technicians, and bridging operational responsibilities with infrastructure and systems administration. This position reports to the Assistant IT Director and plays a key role in maintaining service excellence across Protocall’s IT operations. Typical Duties: The HTIII’s principal responsibility is to respond to and support Protocall’s Helpdesk Ticketing processes, while also serving as a technical lead for escalations, infrastructure-adjacent tasks, and endpoint architecture. Typical duties may include: ● Serve as the senior point of escalation for complex Helpdesk requests across hardware, software, or access-related issues ● Provide mentorship and technical guidance to Helpdesk Technicians I and II ● Design, implement, and maintain user endpoint strategies including imaging, device management, patching, security, and configuration standards ● Support provisioning and deprovisioning user accounts and access using Active Directory, Entra (Azure AD), Microsoft 365, as well as any other involved systems ● Collaborate with the Assistant IT Director on service improvement, process development, and implementation of new tools or systems ● Troubleshoot advanced technical issues related to workstations, remote connectivity, authentication, and endpoint performance ● Document processes, workflows, and troubleshooting guides for use by the Helpdesk team ● Support monitoring of endpoint performance and proactively address emerging technical issues ● Participate in implementation and testing of new software, tools, or updates ● Provide phone or remote IT support across Protocall’s remote-first environment ● Set up and configure devices, software, and accounts for new users and employees ● Contribute to the administration of all IT-related systems and cloud-based platforms ● No need to view PHI or access Proteus as part of normal job duties. May have inadvertent access to PHI in the course of performing IT support and administration functions ● Perform other duties as requested ________________________________________ Additional Responsibilities ● Participate in IT Helpdesk on-call rotation (not to exceed 1 week in 4) ● Serve as a technical mentor and training lead across the Helpdesk team ● Act as Subject Matter Expert (SME) for endpoint management and 1–2 other agreed-upon areas of technical scope Requirements for the Helpdesk Technician III All skills required for Helpdesk Technician I and II Minimum of 2–4 years of experience in IT helpdesk, technical support, or desktop administration Proven aptitude to manage and complete technical projects independently Demonstrated leadership or mentorship experience within an IT support environment Strong understanding of modern endpoint management (e.g., MDM, imaging, patching, configuration tools) Working knowledge of Microsoft Active Directory, M365 administration, Windows OS, and basic network principles Ability to diagnose and resolve complex technical issues across diverse platforms Excellent written and verbal communication skills Strong documentation habits and process improvement mindset Endorsement of Assistant IT Director based on experience working with the individua Preferred Certifications (not required, but strongly encouraged): CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate or equivalent ITIL Foundation certification