With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Remote Veteran Client Support Specialist
Location
United States
Posted
65 days ago
Salary
$95K - $115K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Remote Veteran Client Support Specialist
AIL
AO Globe Life is hiring veterans, prior service members, and military spouses who want to continue making an impact in a flexible, remote career. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help families make informed decisions—while building a long-term career. What You’ll Be Doing - Meet with clients virtually using Zoom - Walk individuals and families through available programs - Answer questions and guide clients through next steps - Support clients through onboarding and ongoing communication - Assist with account updates and general client support - Maintain simple digital records and documentation - Participate in training and team development sessions Why Veterans Apply - 100% remote — work from anywhere in the U.S. - Flexible scheduling - Mission-driven work focused on helping others - Clients have already requested to be contacted - Strong team environment built on accountability and support - Clear path into leadership and mentorship roles - Ongoing training and professional development What You’ll Need - Must be authorized to work in the United States - Veteran, prior service, or military spouse background preferred - Strong communication and leadership skills - Comfortable working independently in a remote environment - Laptop or computer with camera + reliable internet About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.
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Remote Client Support Advisor
AILWith more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
AO Globe Life is hiring individuals who want a remote role where they can build skills, help people, and grow into something bigger. In this position, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, answer questions, and provide a smooth, professional experience while building long-term client relationships. No cold calling. No door knocking. No chasing uninterested leads. What You’ll Be Doing - Meet with clients virtually using Zoom - Walk individuals and families through available programs - Answer questions and guide clients through next steps - Support clients through onboarding and follow-up communication - Maintain simple digital records and documentation - Manage daily appointments and stay organized - Participate in training, mentorship, and development sessions Why People Apply - 100% remote — work from anywhere in the U.S. - Flexible scheduling - No experience required — full training provided - No cold calling or outbound prospecting - Clients have already requested to be contacted - Ongoing mentorship and professional development - Clear path into leadership opportunities What You’ll Need - Must be authorized to work in the United States - Laptop or computer with camera + reliable internet - Strong communication and problem-solving skills - Comfortable working independently - Coachable, motivated, and goal-oriented About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.
About the Role Join our team as a Reservation Coordinator assisting clients by coordinating vacation reservations and organizing booking details in a remote environment. In this role you will support individuals and families as they prepare for upcoming vacations by confirming reservations, maintaining booking records, and ensuring that itinerary information remains structured and easy to understand. Vacation plans frequently include accommodations, transportation arrangements, and scheduled activities that must remain aligned within a structured timeline. Your role will focus on maintaining organized reservation systems that help ensure booking details remain accurate and accessible throughout the planning process. You will assist with reviewing reservation confirmations, organizing itinerary updates, and maintaining booking documentation so that travel details remain clear and properly recorded. Monitoring reservation timelines and following up on outstanding confirmations will help ensure that vacation plans remain organized and complete. Clear communication and attention to detail are essential in this role. You will help ensure that booking records remain updated and that itinerary details remain accessible for clients throughout the planning process. Responsibilities Coordinate reservation confirmations and booking timelines Maintain organized reservation documentation Verify booking details for accuracy Track reservation updates and follow up on pending confirmations Communicate reservation updates clearly Support structured reservation workflows Qualifications Strong organizational and communication skills Attention to detail and dependable follow-through Comfortable working independently in a remote environment Ability to manage multiple reservation timelines Familiarity with booking systems is helpful What We Offer Flexible remote scheduling Performance-based pay structure Structured training and onboarding Ongoing mentorship and professional support Clear systems and workflows designed for success
• Exceptional support to Guardant Health’s customers, clinical laboratory and country representatives. • Support day-to-day operation and in-time-in-full white-glove service delivery. • Triage workloads and inquiries. • Ensure efficient management of accounting and revenue cycle operations. • External and internal customer outreach to obtain missing information, support collections, and inform. • Enter new customer information in Salesforce. • Adhere to SOP’s pertaining to Operational requirements. • Appropriately field calls for payment collection or reimbursement and billing and process them. • Work closely with other Client Service teams to ensure exceptional support.
Background Sunroom Leasing partners with property managers to lease homes. We found that the utility setup process was complicated for renters and property managers, so we created a standalone product for it. Utility Profit is on a mission to improve the experience of renting homes. We make it easy for renters to see the utility options for their address and set up their water, electric, gas, and internet. We’re building out our team and creating the future of moving. Utility Profit partners with property managers, offering a unique 'found revenue' service to boost their earnings. Through our partnership, property managers stand to increase their profitability while enhancing their tenant’s move-in experience. Our headquarters are in Austin, TX, and we have a distributed team of 40+ talented employees. Our Order Placer serves a variety of critical functions for Utility Profit renters, primarily working with renters to ensure that their utility orders are completed and verified. The position requires delivering stellar customer support and sales-adjacent activities and will work remotely from Mexico (or a location within 2 hours of US Central Time Zone) on an ongoing basis. What you'll be doing: - Inside Sales & Customer Support: You'll assist our renter customers with placing utility orders and with explaining their options. You'll communicate with renters by phone, text and email. - Phone Support: You’ll make outgoing calls to follow up with renters and sometimes utility providers. - Additional Client or Other Support: As time allows, you may also assist with other activities to support our clients and growing team. Why you'll love working here: - Innovative Company: You'll be joining a small but growing team, at an extremely innovative company that is changing the real estate and utility market. You'll work with creative leaders with a proven track record of creating successful companies. - Supportive Team: We have an amazing team to help train you and support you as you advance. - Modern technology: We've developed software & CRM systems to deliver the best client experience. We're building tools from the ground up to make your job easier and more efficient. - New School Real Estate: Awesome work environment at a company with an inspiring vision. With an expanding customer and partner base, you will be part of the new home leasing era! - Growth Opportunities: We are expanding our teams quickly and hire from within as we grow! - Diversity: Utility Profit & Sunroom Rentals value inclusion and diversity, and are committed to building a diverse workforce. - 6-Month Contract: We’re looking for candidates who are available to work full-time hours-5 days a week, totaling 50 hours with some weekend availability. Your exact schedule will be determined upon hire and will generally fall within 8 AM–8 PM CT each day of the week (for example, 8 AM–6 PM CT or 10 AM–8 PM CT, etc.). This contract may be subject to renewal based on volume and performance. - Communication: You are fluent in English and have great verbal and written communication skills. You're a good listener and pay attention to what renters say. - Persistence & Follow-Up: You are driven to push for completion of the order process, and you are not afraid to reach out by phone, text and email to renters and utility companies if needed. You proactively update team members on your work. - Trust-Worthy: You can maintain confidentiality and are experienced in handling sensitive information securely. You are willing to go through a standard background check as part of the onboarding process. - Tech-Savvy: You are comfortable using and learning new technology. We have developed world-class proprietary software with many automated processes to help you do your work efficiently! You are used to having multiple applications and windows open while you work. - Highly Organized: You are highly organized and able to track multiple moving pieces in a high-volume environment. You can multi-task with the best of them! - Engaging and Empathetic: You are friendly, naturally outgoing and extroverted. You can easily interact with and engage potential renters. You understand the rewards as well as the challenges of the rental process from the renter’s perspective. - Fast Thinker: You're quick on your feet in the moment, and you don't get flustered by change. While you can follow a process and complete similar steps repeatedly, you're also good at adapting to change, whether it's a change in process or adjusting to a change in utility options presented to a renter, for example. - Goal-Oriented: You enjoy working toward goals and being rewarded. You're naturally competitive and enjoy being good at what you do. - Ability to travel to our annual company Kickoff once per year. - You are excited to be part of a whole new way to rent homes, and want to grow with an awesome company!

