Job Description: We are seeking a detail-oriented and proactive Accounts Receivable Associate to join our team. The ideal candidate will be responsible for managing accounts, ensuring timely payments, and resolving any discrepancies in a collaborative environment. This role requires frequent communication with retailers and the Accounts Receivable (AR) team to ensure smooth financial processes. Responsibilities: - Regularly review the "Holds Report" on ENCOMPASS and proactively reach out to accounts with past-due balances to release orders. - Contact assigned portfolio of accounts via email, phone, or text, and provide updated statements of their account. - Schedule payment pickups as necessary. - Respond promptly to emails, phone calls, and text messages from retailers. - Coordinate with the AR team to request credit applications from retailers. - Send out Final Decision emails regarding credit requests to retailers every Friday. - Collaborate with the AR team to address and resolve any discrepancies. - Update and maintain notes on the "Payment Profile Dashboard." - Revoke payment terms for unreliable accounts, when necessary. - Work closely with Sales Representatives to ensure effective communication between retailers and Kiva, confirming payments and other relevant details. - Participate in weekly 1:1 meetings with the Collections Manager to review and discuss AR aging reports. - Set up and manage payment plans for retailers experiencing difficulty settling their balance. - Follow up on Slack whenever tagged in a specific case to ensure prompt resolution. Qualifications: - Excellent communication skills, both verbal and written. - Strong attention to detail and problem-solving skills. - Ability to manage multiple tasks and prioritize effectively. - Previous experience in accounts receivable or a similar role is preferred. - Comfortable using financial systems and software (e.g., ENCOMPASS, Payment Profile Dashboard). - Ability to work independently and in a team environment. - Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace.

Job Description: We are seeking a detail-oriented and proactive Accounts Receivable Associate to join our team. The ideal candidate will be responsible for managing accounts, ensuring timely payments, and resolving any discrepancies in a collaborative environment. This role requires frequent communication with retailers and the Accounts Receivable (AR) team to ensure smooth financial processes. Responsibilities: - Regularly review the "Holds Report" on ENCOMPASS and proactively reach out to accounts with past-due balances to release orders. - Contact assigned portfolio of accounts via email, phone, or text, and provide updated statements of their account. - Schedule payment pickups as necessary. - Respond promptly to emails, phone calls, and text messages from retailers. - Coordinate with the AR team to request credit applications from retailers. - Send out Final Decision emails regarding credit requests to retailers every Friday. - Collaborate with the AR team to address and resolve any discrepancies. - Update and maintain notes on the "Payment Profile Dashboard." - Revoke payment terms for unreliable accounts, when necessary. - Work closely with Sales Representatives to ensure effective communication between retailers and Kiva, confirming payments and other relevant details. - Participate in weekly 1:1 meetings with the Collections Manager to review and discuss AR aging reports. - Set up and manage payment plans for retailers experiencing difficulty settling their balance. - Follow up on Slack whenever tagged in a specific case to ensure prompt resolution. Qualifications: - Excellent communication skills, both verbal and written. - Strong attention to detail and problem-solving skills. - Ability to manage multiple tasks and prioritize effectively. - Previous experience in accounts receivable or a similar role is preferred. - Comfortable using financial systems and software (e.g., ENCOMPASS, Payment Profile Dashboard). - Ability to work independently and in a team environment. - Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace.

Job Summary We are seeking an experienced Accounts Receivable (AR) Operations Specialist to support and optimize our end-to-end AR processes. The ideal candidate will play a key role in collections, payment application accuracy, and identifying process improvement opportunities to enhance cash flow and reporting accuracy. This role involves close collaboration with cross-functional teams, timely issue resolution, and a commitment to consistency and compliance in financial operations. Key Responsibilities - Review AR aging reports and perform invoice, payment, and credit reconciliations. - Investigate and resolve discrepancies via online meetings and email correspondence with customers, in collaboration with the Collections and Sales teams. - Oversee daily payment application processes, ensuring timely and accurate transaction postings; troubleshoot and resolve related issues. - Work cross-functionally with Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, including chargebacks, short payments, and overpayments. - Ensure timely and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—to internal systems. - Support bi-weekly bank reconciliations related to AR entries and assist with external audits by preparing and adjusting supporting documentation. - Manage payment reconciliation and reporting for consignment accounts, ensuring alignment with contractual obligations. - Process account adjustments, write-offs, and credit memos in compliance with company policies. - Conduct weekly quality reviews of payment applications and reconciliations to ensure data accuracy, integrity, and policy adherence. - Analyze AR performance metrics (KPIs) and provide insights to guide collections and strategic decision-making. - Lead and contribute to continuous improvement initiatives, promoting best practices to enhance AR efficiency and reduce aged receivables. - Participate in month-end and year-end closing activities by ensuring accurate and timely AR postings. Qualifications - Proven experience in Accounts Receivable operations or a similar finance role. - Strong understanding of AR processes, payment application, and reconciliation. - Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite). - Advanced Excel skills and the ability to analyze financial data. - Strong communication and collaboration skills, with a problem-solving mindset. - Detail-oriented and highly organized, with the ability to manage multiple priorities. - Familiarity with internal controls and audit practices is a plus.

Job Summary We are seeking an experienced Accounts Receivable (AR) Operations Specialist to support and optimize our end-to-end AR processes. The ideal candidate will play a key role in collections, payment application accuracy, and identifying process improvement opportunities to enhance cash flow and reporting accuracy. This role involves close collaboration with cross-functional teams, timely issue resolution, and a commitment to consistency and compliance in financial operations. Key Responsibilities - Review AR aging reports and perform invoice, payment, and credit reconciliations. - Investigate and resolve discrepancies via online meetings and email correspondence with customers, in collaboration with the Collections and Sales teams. - Oversee daily payment application processes, ensuring timely and accurate transaction postings; troubleshoot and resolve related issues. - Work cross-functionally with Sales, Logistics, Collections, and Accounting to resolve billing and payment discrepancies, including chargebacks, short payments, and overpayments. - Ensure timely and accurate upload of payment documentation—including check deposits, smart safe receipts, and ACH remittance details—to internal systems. - Support bi-weekly bank reconciliations related to AR entries and assist with external audits by preparing and adjusting supporting documentation. - Manage payment reconciliation and reporting for consignment accounts, ensuring alignment with contractual obligations. - Process account adjustments, write-offs, and credit memos in compliance with company policies. - Conduct weekly quality reviews of payment applications and reconciliations to ensure data accuracy, integrity, and policy adherence. - Analyze AR performance metrics (KPIs) and provide insights to guide collections and strategic decision-making. - Lead and contribute to continuous improvement initiatives, promoting best practices to enhance AR efficiency and reduce aged receivables. - Participate in month-end and year-end closing activities by ensuring accurate and timely AR postings. Qualifications - Proven experience in Accounts Receivable operations or a similar finance role. - Strong understanding of AR processes, payment application, and reconciliation. - Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite). - Advanced Excel skills and the ability to analyze financial data. - Strong communication and collaboration skills, with a problem-solving mindset. - Detail-oriented and highly organized, with the ability to manage multiple priorities. - Familiarity with internal controls and audit practices is a plus.