Commercial Capabilities Documentation Specialist - open to remote

Billing SpecialistBilling SpecialistFull TimeRemoteMid LevelTeam 10,001

Location

United States

Posted

70 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Commercial Capabilities Documentation Specialist - open to remote

Southern Glazer’s Wine and Spirits, LLC

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933. Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. Overview Our team delivers high-impact, data interpretation solutions to SGWS Commercial and Supplier Partner teams that elevate our collective business. As the Commercial Capabilities & Effectiveness Documentation Specialist your role is to deliver and develop these solutions. You’ll organize with collaborators while self-managing project timelines and outcomes for design deliverables. Your work will support the SGWS analytics tool suite, new commercial processes, and CC team marketing collateral for enterprise-wide and external communication. Primary Responsibilities Build strong credibility while working independently and effectively in a remote team environment. Maintain a high level of personal confidentiality and utilize consultation skills to provide professional recommendations and guidance for developing and documenting commercial solutions. Meet with project leads and Subject Matter Experts (SMEs) from cross-functional roles to gain insights into end-user analytics needs. Work directly with assigned project teams to author digital, print, and in-person solutions. Develop all components of final deliverables: performance outcomes, design plans, and creative assets. Integrate final products into learning management system, team asset library, and, or final facilitation collateral for team delivery. Peer-mentor and lead teammates in utilizing design templates within Microsoft Office Suite (PowerPoint and Word), Adobe Creative Cloud Suite (InDesign, Illustrator, Photoshop, Captivate), video software (TechSmith Camtasia, Adobe Premiere Pro or After Effects), and required authoring software. Produce effective and well-designed assets that promote active engagement, develop end-user capabilities, and are aligned with intended individual performance, business outcomes, and organizational goals. Develop and maintain firsthand knowledge of the SGWS BI Tool Suite and company data sets, as required, for Commercial Capability Team facilitation, Train-the-Trainer, and documentation needs. Assist in on-going training facilitation and new solution implementation as needed. Manage personal travel and expenses. Travel domestically up to 25% of the time each month, may exceed this during peak project periods. Additional Primary Responsibilities General Background of Ideal Candidate Candidates will be able to translate complex concepts, intuitively and creatively, for internal clients and their intended audience; and, have experience leading design projects within a corporate environment. Preferred candidates should be able to utilize existing and emerging practices for content authoring and delivery across a variety of media (face-to-face, video, print). Ideal candidates will be able to consult, design, lay out, prepare, and present finished solutions for project groups (SME advisory, executive review, train-the-trainer). A general knowledge of required digital, print, and SCORM publishing specifications is preferred. The ideal candidate will have demonstrated skills using traditional, and computer-based, design methods with software experience including, but not limited to, the Adobe Creative Cloud Suite (InDesign, Illustrator, Photoshop, Audition, Animate, Premiere Pro), Articulate Rise and Storyline, Microsoft PowerPoint, Word, and Teams. Candidates must be able to generate design templates in preferred authoring tools for external team collaboration and oversee general asset management across sharing platforms (Creative Cloud libraries, Dropbox, Microsoft OneDrive, Microsoft Teams). Working knowledge of the wine and spirits industry and direct experience working within the 3-tier system at either the distributor or supplier level is welcomed. Organizational development and data analytics background is a plus. Minimum Qualifications - Bachelor’s Degree or Equivalent Experience - 3+ years of instructional design experience - 1 to 2 years of beverage alcohol distribution experience, or related consumer product goods (CPG) Preferred Qualifications - Portfolio demonstrating capabilities - 3+ years of Adult Learning Experience - Knowledge of sales tools, processes, and CRM technologies - Knowledge of CPG Analytics Training and, or Tableau based reporting environments is a plus. Physical Demands - Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) - Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping - May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com

Related Categories

Related Job Pages

More Billing Specialist Jobs

TISTA Science and Technology Corporation logo

Analytical Support Specialist

TISTA Science and Technology Corporation

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

Full TimeRemoteTeam 1,001-5,000

Overview Are you a purpose-driven Analytical Support Specialist seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? TISTA Science and Technology is seeking an experienced and dedicated Analytical Support Specialist to provide comprehensive analytical support to the Chief Management Office-Business Office-FPAD Billing Team. This role is pivotal in supporting the billing, invoicing, and collections of Financial Services Center (FSC) service level agreements (SLAs) and franchise agreements (FAs), via iFAMS and G-Invoicing. The incumbent will play a critical role in processing and monitoring all revenue activity, in accordance with VA Financial Policy. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities - Conduct thorough reviews and substantive analysis of all revenue product lines supported by FSC. - Develop strategies to enhance the billing team’s functions by leveraging technology to capture, report, analyze, and collect all revenue due to the FSC. - Research past collections actions to determine causes for errors and mitigate future issues with timely collections. - Design, evaluate, create, and analyze processes to create approximately 100 invoices monthly, for over sixty customers. - Deliver monthly and year-to-date reports. - Monitor and report revenue by multiple budgets - using customer agreements, product lines, cost centers, G-invoicing orders, and period of performance. - Collect, research, and analyze data to produce insightful information. - Develop and disseminate reports to provide actionable intelligence to management and stakeholders. - Analyze and report revenue using annual business plan documents and respond on any discrepancies. - Respond timely to government customer inquiries pertaining to current and prior invoices and collections. - Collaborate with FSC employees and project managers to select meaningful qualitative and quantitative criteria for performance evaluation. - Participate in the improvement of administrative support through the use of metrics or surveys. - Independently analyze and evaluate invoicing execution against all customer agreements. - Advise management on recommended courses of action when agreements are projected to exceed allocated amounts. - Research, review, and monitor FSC invoicing against customer agreements, and formulate recommendations as necessary. Qualifications - Minimum 10 years of experience in supporting the billing, invoicing, and collections of Financial Services Center (FSC). - Proven analytical, writing, organization, and communication skills. - Ability to manage and prioritize multiple business office functions efficiently. - Experience in using Access, Excel, SQL, and PowerBI to acquire data and create revenue reports and invoices. - Competence in collecting and analyzing data, generating reports, and presenting statistical performance data. - Prior experience working w/on iFAMS (required) - Strong leadership and team management skills. - Excellent problem-solving abilities. - In-depth knowledge of VA operations and iFAMS Service operations, including user provisioning and customer support sustainment activities. Education: - B.S. in Computer Science or Information Management. Clearance: - The ability to pass a Tier 2/Modest Background Investigation. Location: - Remote, USA. Pay Range: - The pay for this position ranges from $93,245 to $105,395. - The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. - Also, certain positions are eligible for additional forms of compensation, such as bonuses. - TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/

United States
Quest Diagnostics logo

Spec, Health Screener- Pleasant Prairie, WI

Quest Diagnostics

A Fortune 500 company cited on the S&P 500 Index, Quest Diagnostics is a healthcare products and services provider offering diagnostic testing to 1-in-3 U.S. ad

The primary responsibility of the Health Screener is to provide coverage in the field ensuring that health screenings are completed accurately and on time.  Maintain a safe and professional environment for clients and employees; perform with confidence all aspects of a health screening, including specimen collection and processing duties following established practices and procedures.  This is an independent contractor (1099) position with the possibility of converting to a W2 per diem employee after meeting certain criteria. Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

United States
$21 - $31 / hour
Sarmad logo

Senior Fintech or SaaS Telesales Specialist

Sarmad

Crafting software and ventures in the financial sector

Full TimeRemoteTeam 51-200Since 2021H1B No Sponsor

Sarmad is seeking a Senior Fintech or SaaS Telesales Specialist to join our sales team. In this role, you will be responsible for generating leads and closing sales through effective telesales strategies targeted at fintech and SaaS customers. You will manage outbound calls, follow up on inbound inquiries, and develop strong relationships with potential clients to drive revenue growth. This position requires excellent communication skills, a keen understanding of fintech and SaaS markets, and the ability to work independently to achieve sales targets. Responsibilities - Conduct outbound telesales calls to prospective fintech and SaaS clients. - Follow up on inbound leads and inquiries promptly and effectively. - Qualify leads and identify customer needs to present suitable solutions. - Maintain detailed records of client interactions and sales activities in CRM systems. - Meet and exceed monthly and quarterly sales targets. - Collaborate with the sales and marketing teams to optimize telesales strategies. - Stay up-to-date with fintech and SaaS industry trends and competitor offerings. - Provide feedback and insights from customers to improve product offerings.

Morocco
Job Closed
Sarmad logo

Senior Fintech or SaaS Telesales Specialist

Sarmad

Crafting software and ventures in the financial sector

Full TimeRemoteTeam 51-200Since 2021H1B No Sponsor

Sarmad is seeking a Senior Fintech or SaaS Telesales Specialist to join our sales team. In this role, you will be responsible for generating leads and closing sales through effective telesales strategies targeted at fintech and SaaS customers. You will manage outbound calls, follow up on inbound inquiries, and develop strong relationships with potential clients to drive revenue growth. This position requires excellent communication skills, a keen understanding of fintech and SaaS markets, and the ability to work independently to achieve sales targets. Responsibilities - Conduct outbound telesales calls to prospective fintech and SaaS clients. - Follow up on inbound leads and inquiries promptly and effectively. - Qualify leads and identify customer needs to present suitable solutions. - Maintain detailed records of client interactions and sales activities in CRM systems. - Meet and exceed monthly and quarterly sales targets. - Collaborate with the sales and marketing teams to optimize telesales strategies. - Stay up-to-date with fintech and SaaS industry trends and competitor offerings. - Provide feedback and insights from customers to improve product offerings.

Egypt
Job Closed