Company Overview World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention. Primary Responsibilities - Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs. - Set up and maintain accurate account details, contacts, and policy information in EPIC - Attach, organize, and name documents in EPIC - Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, proposal letters, change requests, proofs of insurance etc. - Endorse policy in EPIC - Create activities in EPIC and assign applicable team-member. - Order loss runs Work Experience - 0-2 years’ experience in Commercial Property and Casualty Professional Licenses/Certifications - Licensed or obtaining state Property & Casualty insurance license within a specified time frame Essential Skills/Competencies - Knowledge of Excel, Word, and other MS Office products to include basic formatting - Able to learn coverage fundamentals. - Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems. - Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance. - Strong written, oral, and interpersonal communication skills. - Able to follow a well-established and familiar set of activities and/or process to derive a solution. - Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery. - Works to achieve stated objectives and delivers results at the close direction of a senior team member. Education - HS Diploma or equivalent Physical Demands & Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. To Executive Search Firms and Staffing Agencies World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-HZ1 #LI-REMOTE

Transfer Coordinator II Department: HS - ICM Employment Type: Full Time Location: 1600 Corporate Center Dr., Monterey Park, CA 91754 Reporting To: Paul Ylanan Compensation: $22.04 - $28.28 / hour Description About the Role: The Transfer & After-Hours Coordinator – Level 2 is responsible for coordinating safe, timely, and efficient inpatient transfers and after-hours operations to support in-network utilization and continuity of care. This role serves as a key operational liaison between hospital emergency departments, hospitalists, skilled nursing facilities, bed control departments, transportation services, and internal ICM/UM teams. The coordinator ensures that transfer workflows are executed accurately, documented thoroughly, and aligned with organizational and regulatory standards. The position supports both business hours and after-hours operations (evenings, weekends, and holidays as assigned), ensuring seamless handoff, escalation, and follow-through of transfer activities. You Are: - Highly organized and process-oriented - Calm and decisive in time-sensitive situations - Skilled at coordinating across multiple stakeholders - Detail-focused with strong documentation discipline - Committed to supporting safe, efficient transitions of care What You'll Do - Serve as primary point of contact for inbound transfer-related calls from emergency departments, facilities, providers, and internal teams - Coordinate inpatient transfers of dual/global risk members from out-of-network facilities to in-network hospitals when clinically appropriate - Facilitate real-time communication between IPA hospitalists and external providers via secure communication platforms - Coordinate with bed control departments to secure accepting beds following hospitalist approval - Arrange appropriate medical transportation (non-emergency ambulance) in accordance with facility protocols - Monitor transfers to completion and confirm arrival, bed assignment, and ETA communication with accepting hospitalist - Escalate complex cases to on call/back-up Case Manager as needed - Ensure OB cases in active labor are managed per established protocol (no transfer required) - Ensure no denial of emergency treatment; all transfers must be clinically approved by on-call hospitalist - Endorse pending transfers and open issues to incoming coordinator to ensure continuity - Work on assigned schedule by his/her supervisor or manager including alternating weekend and holidays - This position shift Monday – Friday 7pm – 3:30 am w/ alternating weekend and holiday schedule - Adapt to changing priorities and assume additional responsibilities across business lines or IPAs as directed by management Documentation & Reporting (Primary) - Maintain accurate and detailed logs of all calls and transfer activity - Submit daily transfer/on call logs the next business day - Maintain tracking spreadsheets and documentation in accordance with department standards - Support reporting related to transfer volume, success rate, and timeliness - Submit monthly billing logs for approval (if applicable) - Maintain strict confidentiality at all times Collaboration & Compliance - Comply with all CM/UM policies and procedures - Follow all facility-specific and transportation protocols - Support compliance with regulatory and delegated model requirements Qualifications - High School diploma or equivalent required - Minimum 2 years of experience in one of the following: - Hospital Emergency Department (Unit Secretary or similar role) - Managed care environment (IPA/MSO) - Healthcare provider coordination (home health, SNF, hospital operations) - Knowledge of medical terminology and coding (CPT, HCPCS, ICD) - Proficient in Microsoft Office essentials i.e. Outlook, Word, Excel, Share Point, PowerPoint and care management systems (e.g., EZCAP) - Strong verbal and written communication skills - Ability to multitask in fast-paced environment - Strong organizational and problem-solving skills You're great for the role if: - Experience in inpatient case management or utilization management - Knowledge of managed care workflows and transfer coordination Environmental Job Requirements and Working Conditions - This position is remotely based in the U.S. Position may require evenings, weekends, and holiday coverage based on assigned On-Call schedule. This position is remotely based in the U.S. - Position will require in-person training for onboarding efforts. The office is located in 1600 Corporate Center Dr., Monterey Park, CA 91754. - The total compensation target pay range for this role is: $22.04 - $28.28 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description We are seeking a skilled and experienced Website Coordinator to maintain content on our websites and contribute to the continuous optimization of our web presence. The Website Coordinator plays a critical role in the Web Strategy and Operations team, a part of the Digital Marketing team. The Web Strategy and Operations team supports both marketing and the wider Turnitin organization (i.e. internal clients) globally. You will work collaboratively with cross-functional teams, contributing to Turnitin’s revenue targets by providing a first-class digital marketing service that meets and exceeds the expectations of colleagues and customers. Responsibilities: Web Content Support - Utilize content management systems (CMS) to upload, format, organize and publish web content. - Regularly update and maintain the content on the website to ensure accuracy and relevance. - Support content authors with content entry questions or issues. - Implement on-page SEO best practices to improve organic search visibility. - Stay informed about SEO trends and implement strategies to enhance website ranking and performance. Analyze & Experiment - Collaborate with cross-functional teams to gather information and insights for content creation. - Monitor website analytics to track the performance of content and identify areas for improvement. - Support with reporting on key performance indicators (KPIs) related to web content and SEO, including the design and creation of reporting dashboards. Collaboration and Communication - Work closely with the in-house design and web development teams to ensure a seamless and user-friendly experience on the website. - Participate in development sprints as a QA resource to ensure content and SEO are not negatively impacted. - Support global stakeholders by acting as a point of contact for the Web Strategy and Operations team and escalate as needed. Qualifications - Minimum of 3 years experience with website content and reporting support. - Excellent organizational and project management skills. - Strong communication, project management and collaboration skills with internal and external stakeholders. A team player with a customer-centric focus while able to work independently. - Moderate understanding of front-end development such as HTML and CSS. - Knowledge of SEO best practices and experience with SEO tools. - Working knowledge of global data privacy regulations (GDPR and CCPA). - Familiarity with content management systems (e.g., WordPress, Drupal, Contentful,, Pardot). Experience with Crownpeak/FirstSpirit a plus. - Basic understanding of web design principles and UX/UI concepts. - Experience with Google Analytics 4 (GA4), including ad-hoc reports and event tracking configuration. Working knowledge of Google Looker Studio (Data Studio) a plus. Additional Information Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. - Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. - Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. - Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors. - Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard. - One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. - Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits - Remote First Culture - Health Care Coverage* - Education Reimbursement* - Competitive Paid Time Off - Self-Care Days - National Holidays* - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time* - Charitable contribution match* - Monthly Wellness or Home Office Reimbursement/* - Access to Modern Health (mental health platform) - Parental Leave* - Retirement Plan with match/contribution* * varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

Role Description Trillium Health Resources is seeking an Intellectual/Developmental Disability (IDD) Monitoring Coordinator to join our Care Management team in our South Central Region. This position is responsible for ensuring that services for members who receive Home and Community Based Services (HCBS) of Residential, Day Support, and Supported Employment are monitored based on the HCBS requirements during the member’s plan year. The focus of this position is to ensure compliance with the final HCBS rule. This position requires a dynamic, proactive approach to assessment, monitoring, and working with the Care Management team to ensure quality support and consistent adherence to waiver requirements. If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today! On a typical day, you might: - Monitor services for compliance with state standards, waiver requirements, and Medicaid regulations, as applicable (including review of service documentation, review of claims, etc.). - Promote satisfaction with services through ongoing communication and timely follow-up on any concerns/issues. - Make announced/unannounced monitoring visits to members, including nights/weekends as applicable. - Ensure that services are monitored as needed (including direct observation of service delivery, telephonic contact, emails, etc.) in all settings. Qualifications - Must meet QP status. - Fully licensed by the NC governing board regulating Human Services professions; OR - Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR - A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR - A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR - A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling. - If serving members with LTSS needs, the coordinator must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience. Requirements - Must have a valid driver’s license. - Must be able to travel to a Trillium office location and within catchment as required. Benefits - Typical working hours are 8:30am-5pm. - A remote work option available for most positions. - Health Insurance - no premium for employee coverage. - Flexible Spending Accounts. - Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment. - NC Local Government retirement pension. - 401k with 5% employer match & immediate vesting. - Public Service Loan Forgiveness Qualifying Employer.