Payment Associate ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking an Investigator Payment Specialist to join our diverse and dynamic team. As an Investigator Payment Associate at ICON, you will play a crucial role in facilitating investigator payments, ensuring compliance with regulations, and reviewing the financial aspects of clinical trials. What you will be doing: - Processing investigator payments accurately and timely according to study protocols. - Maintaining documentation and records related to investigator payments in compliance with regulatory requirements. - Discussing with internal teams to resolve payment discrepancies and address inquiries from investigators. - Assert the development and implementation of processes to streamline investigator payment procedures. - Assisting in the preparation of financial reports and analysis related to investigator payments. Your profile: - Bachelor’s degree in finance, Accounting, or related field. - 1-2 years of experience in finance or accounting roles, preferably in the pharmaceutical or clinical research industry. - Knowledge of regulatory requirements related to investigator payments (e.g., Sunshine Act, FMV). - Strong attention to detail and ability to work accurately in a fast-paced environment. - Proficiency in Microsoft Excel and financial software (e.g., SAP, Oracle). - Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Statesboro, Georgia, United States of AmericaExtraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of South Georgia, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Statesboro, Georgia. Why Guardian Pharmacy of South Georgia? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Responsible for processing customer bills and insurance claims in an accurate and timely manner. This includes assisting with all daily and month-end billing functions, procedures and reporting. Provides excellent customer service to patients, caregivers, medical providers and insurance carriers. Schedule Needed: Monday - Friday 9:00am-6:00pm Remote opportunity (must be located near the Statesboro area); 90 days of onsite training required. ATTRIBUTES REQUIRED: - Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy - Relational – ability to build relationships with business unit management and become “trusted advisor.” - Strategy and Planning – ability to think ahead, plan and manage time efficiently. - Problem Solving – ability to analyze causes and solve problems at functional level. - Team Oriented – ability to work effectively and collaboratively with all team members. ESSENTIAL JOB FUNCTIONS (include the following): - Research and establish patient eligibility coverage with insurance providers including private individuals and/or government entities. Reverify benefit coverage criteria as needed for claims follow up. Accurately enters and/or updates patient/insurance information into billing system. - Maintain and continually audit patient files and corresponding documentation necessary to defend third party audits and ensure payer and company compliance. Accurately enter patient information into the pharmacy system. - Provide assistance and timely response to all billing customer inquiries via phone or electronic communications. Research and resolve patient billing issues regarding insurance eligibility, coverage, and related benefits. - Provide guidance and support to resident or responsible party by running Medicare plan comparisons during open enrollment and special enrollment periods. Proactively review patient profiles, drug regimens and insurance coverage to evaluate options to save resident money. - Responsible for completion of daily census, admit, discharge, and room changes for the facilities assigned. - Process patient payments, returns, and credits. Transmit individual credit card payments as needed. - May pursue payment from delinquent accounts and make payment arrangements. - Research, identify and organize requested audit documentation in timely manner. - Perform prescription claims adjudication including communication with insurance companies regarding rejected claims, eligibility, prior authorizations or other issues as needed. Make corrections as needed and rebill claims as necessary. - Develop knowledge and understanding in pharmacy facility billing requirements (Medicare, Medicaid, Prescription Drug Plans (PDPs) and Third-Party Insurances) - Develop proficiency in the utilization of pharmacy information systems to meet operational needs and regulatory requirements. This includes using pharmacy systems to process prior authorizations, resolve rejections, produce various reports as necessary, and complete billing functions. - Rotate through other departments to gain working/functional knowledge of other department workflows. - Follow all applicable government regulations including HIPAA. - Work as a collaborative team member to meet the service goals of the pharmacy. - Other essential functions and duties may be assigned as needed. EDUCATION AND/OR CERTIFICATIONS: - High School Diploma or GED required. - Pharmacy Technician license/certification/registration per state requirements; National Certification preferred (PTCB) may be required (pharmacy specific). SKILLS AND QUALIFICATIONS: - 1+ years of related experience - Advanced computer skills; pharmacy information system experience preferred. - Ability to work independently and deliver to deadlines. - Great attention to detail and accuracy - Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines - Quality minded; motivated to seek out errors and inquire about inaccuracies. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job. - The noise level in the work environment is usually low to moderate. - Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. - Requires desk work in office environment. - Ability to work flexible hours. What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial - Competitive pay - 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) - Medical, Dental and Vision - Health Savings Accounts and Flexible Spending Accounts - Company-paid Basic Life and Accidental Death & Dismemberment - Company-paid Long-Term Disability and optional Short-Term Disability - Voluntary Employee and Dependent Life, Accident and Critical Illness - Dependent Care Flexible Spending Accounts Wellbeing - Employee Assistance Program (EAP) - Guardian Angels (Employee assistance fund) Time Off - Paid holidays and sick days - Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

The Candidate Experience Specialist (CX Specialist) is responsible for guiding candidates (drivers, attendants, and other location staff) through their onboarding journey, from the official offer of employment to the start of their in-person training. Acting as the main point of contact for new hires, the CX Specialist ensures a seamless and positive experience by coordinating training schedules (remote, onsite, or hybrid), completing all hiring documentation, and managing background and compliance checks. - Schedule: Monday through Friday, 8:30-5:00pm - Hourly Pay: $30-35/hr, depending upon experience - Location: Fully remote, may require minimal travel within the Midwest from time to time Major Responsibilities - Candidate Onboarding and Support: - Guide candidates through the full onboarding journey, including the official offer, hiring documentation, and compliance requirements. - Ensure candidates are scheduled for all appropriate training (remote, onsite, or a mix) and are prepared for their first day of in-person training at their designated location. - Serve as the primary point of contact for all new hires, addressing questions and providing support throughout the onboarding process. - Documentation and Compliance: - Ensure all hiring documentation is completed accurately, including background checks and compliance-related forms, in adherence to company and legal standards. - Maintain up-to-date records of candidate progress and documentation within the Applicant Tracking System (ATS) and other company systems. - Coordination with Internal Teams: - Collaborate with Talent Acquisition, HR, Employment Standards, Training, Safety, and Operations teams to facilitate smooth onboarding and compliance processes. - Communicate regularly with training teams and location managers to coordinate schedules and ensure candidates are prepared for their training. - System and Process Management: - Utilize the ATS and other tools to manage candidate activity and movement throughout the onboarding process. - Keep informed of updates in systems and processes related to hiring and onboarding. - Candidate Experience and Engagement: - Foster relationships with candidates to enhance their experience, ensuring timely communication and support. - Address candidate concerns proactively and provide updates to maintain engagement and interest until training begins. - Metrics and Reporting: - Monitor and report on key performance indicators (KPIs), such as time-to-hire, onboarding completion rates, and training readiness, to support continuous improvement. - Identify and act on trends or potential delays in the onboarding process. - Compliance and Best Practices: - Ensure recruiting and onboarding practices align with EEO legislation, Affirmative Action, ADA requirements, and company policies. - Maintain a strong knowledge of compliant hiring practices and apply them consistently. - Customer Service Excellence: - Provide exceptional customer service to candidates and internal teams, maintaining effective working relationships across all stakeholders. - Continuous Improvement: - Stay updated on industry trends and best practices in candidate experience and onboarding. - Suggest and implement process improvements to enhance the efficiency and quality of the onboarding journey. - Additional Duties: - Perform other duties as assigned to support the team and company’s goals. Minimum Education or Certifications Required - High School diploma or equivalent required; associate or bachelor’s degree preferred. Minimum Experience or Skills Required - 1+ years of experience in customer service, onboarding, recruiting, or a related HR function. - Experience working in a metrics-driven environment. - Familiarity with ATS or CRM systems and proficiency in Microsoft Office Suite. - Strong attention to detail and organizational skills. - Excellent verbal and written communication skills. - High sense of urgency with effective time management. Physical Requirements and Working Conditions - Remote work environment with the ability to utilize standard office equipment. - May require minimal travel to company locations for team meetings or training (if applicable). Disclaimer Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

Please Only apply if you have at least 3 years of intake / verification experience AIS Healthcare is the leading provider of Targeted Drug Delivery (TDD), and Infusion Care solutions. With our diverse culture, and our values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience. AIS Healthcare is looking for experienced and motivated benefit verification and authorization experts to join our dynamic team! The perfect candidate should have outstanding communication skills, an in-depth knowledge of collection practices, work in compliance with Federal and State rules, regulations, and policy related to benefit verification and authorization activities. AIS Healthcare offers great benefits, including health, vision and dental insurance, long term disability insurance, life insurance, a vacation package, 401K plan with a generous employer match, 100% work from home opportunity, growth, and more! EDUCATION AND EXPERIENCE: - A high school diploma or general education degree (GED) equivalent is required. - 3-5 years of healthcare industry experience is strongly preferred. - Home Infusion, Intrathecal Pain Management experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Thorough knowledge of the processes for patient insurance eligibility and benefits for a variety of payers to include but not limited to: Aetna, Cigna, BCBS, Humana, Worker’s Comp, Medicare, and Medicaid. - Specific knowledge of Authorization processes relative to GAPs, Pre-determination, PCP Referrals, and Single Case Agreements. - Detailed and accurate entry of insurance and authorization information into EHR systems by Standard Operation Procedures. - Complete follow-up on pending or expired authorizations, referrals as assigned. - Review authorization denials for accuracy; initiate the appeal process until the case is overturned, appeal options are exhausted, or decision is made to discontinue the process. - Documents details of all calls by the Standard Operation Procedures of the department. - Timely follow-up and response to all Quality Reviews. - Recognizes patients’ rights and responsibilities and supports them in the performance of job duties, respects patients’ rights to privacy and confidentiality. - Maintains strict confidentiality; adheres to all HIPAA guidelines/regulations. - Maintains understanding of NDC (National Drug Code) numbers, metric quantities, and knowledge of infusion supplies. - Maintains a broad range of knowledge of insurance plans, medical terminology, billing procedures, government regulations, and medical codes. - Shares knowledge gained with other staff members and works as a team member. - Interact with others in a positive, respectful, and considerate manner. - Performs other job-related duties as assigned. QUALIFICATION REQUIREMENTS: - Ability to recognize, evaluate and exercise good judgment in solving complex situations and advising in accordance with laws and regulations. - Excellent verbal and written communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders. - Strong work ethic with personal qualities of integrity and credibility. - Self-directed, detail oriented, conscientious, organized, and able to follow through. - Ability to deal in an organized manner with problems involving multiple variables within the scope of the position. - Proficient in Microsoft Office, including Outlook, Word, and Excel. Steps to Apply: Complete the required Culture Index Candidate Assessment (Directions to follow below in this job posting, so please read in its entirety). *** No application will be considered if the applicant does not follow instructions and completes the assessment as part of the application process. Culture Index Candidate Assessment Why does AIS utilize the Culture Index Assessment? - We recognize how important our employees are to the success of our company. Our company continues to thrive due to a culture of teamwork and our ability to match potential hires with positions that best utilize their natural traits and skillsets. AIS utilizes the Culture Index Candidate Assessment surveys to help us select the best match for our positions. How can I complete the assessment? - Copy and paste the following link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete. portal.cultureindex.com/public/survey/general/0BFB8F0000 - AIS HealthCare™ is the leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home intravenous infusion, including immune globulin therapies. These services combine with your advanced nursing and care coordination solutions, assist physicians and hospitals in delivering a superior level of care for optimal therapeutic outcomes. We offer a wonderful work culture, looking for an impact player who is positive, earnest and hardworking