JOB DESCRIPTION Job Summary The Provider Engagement Specialist, role implements Health Plan provider engagement strategy to achieve positive quality and risk adjustment outcomes through effective provider engagement activities. Ensures the smaller, less advanced Tier 2 and Tier 3 providers have engagement plans to meet annual quality and risk adjustment goals. Drives coaching and collaboration with providers to improve performance through regular meetings and action plans. Addresses practice environment challenges to achieve program goals and improve health outcomes. Tracks engagement activities using standard tools, facilitates data exchanges, and supports training and problem resolution for the Provider Engagement team. Communicates effectively with healthcare professionals and maintains compliance with policies. Job Duties • Ensures assigned Tier 2 & Tier 3 providers have a Provider Engagement plan to meet annual quality & risk adjustment performance goals. • Drives provider partner coaching and collaboration to improve quality performance and risk adjustment accuracy through consistent provider meetings, action item development and execution. • Addresses challenges/barriers in the practice environment impeding successful attainment of program goals and understands solutions required to improve health outcomes. • Drives provider participation in Molina risk adjustment and quality efforts (e.g. Supplemental data, EMR connection, Clinical Profiles programs) and use of the Molina Provider Collaboration Portal. • Tracks all engagement and training activities using standard Molina Provider Engagement tools to measure effectiveness both within and across Molina Health Plans. • Serves as a Provider Engagement subject matter expert; works collaboratively within the Health Plan and with shared service partners to ensure alignment to business goals. • Accountable for use of standard Molina Provider Engagement reports and training materials. • Facilitates connectivity to internal partners to support appropriate data exchanges, documentation education and patient engagement activities. • Develops, organizes, analyzes, documents and implements processes and procedures as prescribed by Plan and Corporate policies. • Communicates comfortably and effectively with Physician Leaders, Providers, Practice Managers, Medical Assistants within assigned provider practices. • Maintains the highest level of compliance. • This position may require same day out of office travel approximately 0 - 80% of the time, depending upon location. JOB QUALIFICATIONS REQUIRED QUALIFICATIONS: • Associate's degree or equivalent combination of education and work experience. • 1-3 years experience in healthcare with minimum 1 year experience improving provider Quality performance through provider engagement, practice transformation, managed care quality improvement, or equivalent experience. • Working knowledge of Quality metrics and risk adjustment practices across all business lines • Demonstrates data analytic skills • Operational knowledge and experience with PowerPoint, Excel, Visio • Effective communication skills • Strong leadership skills" #PJCore #LI-AC1 To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Job Description Job Summary The Sr Specialist, Provider Engagement role implements Health Plan provider engagement strategy to achieve positive quality and risk adjustment outcomes through effective provider engagement activities. Ensures the core set of Tier 2 providers in the Health Plan have engagement plans to meet annual quality and risk adjustment goals. Drives coaching and collaboration with providers to improve performance through regular meetings and action plans. Addresses practice environment challenges to achieve program goals and improve health outcomes. Tracks engagement activities using standard tools, facilitates data exchanges, and supports training and problem resolution for the Provider Engagement team. Communicates effectively with healthcare professionals and maintains compliance with policies. Job Duties • Ensures assigned Tier 2 & Tier 3 providers have a Provider Engagement plan to meet annual quality & risk adjustment performance goals. • Drives provider partner coaching and collaboration to improve quality performance and risk adjustment accuracy through consistent provider meetings, action item development and execution. • Addresses challenges/barriers in the practice environment impeding successful attainment of program goals and understands solutions required to improve health outcomes. • Drives provider participation in Molina risk adjustment and quality efforts (e.g. Supplemental data, EMR connection, Clinical Profiles programs) and use of the Molina Provider Collaboration Portal. • Tracks all engagement and training activities using standard Molina Provider Engagement tools to measure effectiveness both within and across Molina Health Plans. • Serves as a Provider Engagement subject matter expert; works collaboratively within the Health Plan and with shared service partners to ensure alignment to business goals. • Assist Provider Engagement Specialists with training and problem escalation. • Accountable for use of standard Molina Provider Engagement reports and training materials. • Facilitates connectivity to internal partners to support appropriate data exchanges, documentation education and patient engagement activities. • Develops, organizes, analyzes, documents and implements processes and procedures as prescribed by Plan and Corporate policies. • Communicates comfortably and effectively with Physician Leaders, Providers, Practice Managers, Medical Assistants within assigned provider practices. • Maintains the highest level of compliance. • This position may require same day out of office travel approximately 0 - 80% of the time, depending upon location. Job Qualifications REQUIRED QUALIFICATIONS: • Bachelor's degree in Business, Healthcare, Nursing, or related field, or equivalent combination of education and relevant experience • Minimum 3 years of experience improving provider quality performance through provider engagement, practice transformation, managed care quality improvement, or equivalent experience • Experience with various managed healthcare provider compensation methodologies, including but not limited to: fee-for-service, value-based care, and capitation • Strong working knowledge of quality metrics and risk adjustment practices across all business lines • Demonstrates data analytic skills • Operational knowledge and experience with PowerPoint, Excel, and Visio • Effective communication skills • Strong leadership skills #PJCore #LI-AC1 To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

• Administer, maintain and support the Agency’s data, voice & security systems infrastructure, including the Wide Area Network (WAN), Local Area Network (LAN), all servers, PCs, switches, routers, printers and miscellaneous peripheral equipment; make recommendations for future hardware or software additions or enhancements. • Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. • Secure network systems by establishing and enforcing policies, defining and monitoring access. • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Report network operational status by gathering, prioritizing information, managing projects. • Monitor problem/change activities and coordinates involvement of technical and staff and vendors to ensure effective implementation of new or enhanced systems and resolution of user problems.

• Act as a senior escalation point for wireless incidents from the Service Desk and offshore Network Operations teams • Troubleshoot complex wireless performance, connectivity, and authentication issues in enterprise environments • Perform root cause analysis and drive issues through resolution in accordance with SLA and operational standards • Provide on-call or after-hours support as required for critical incidents and maintenance activities • Administer, maintain, and troubleshoot: Cisco Wireless LAN Controllers (WLCs) 9800s and Access Points, Juniper Mist Access Points and Mist Cloud, Meraki wireless infrastructure and cloud management • Perform software upgrades, configuration changes, and lifecycle maintenance for wireless platforms • Validate and optimize RF design, roaming behavior, and wireless security configurations • Travel to customer or corporate sites to conduct wireless site surveys (pre-deployment, post-deployment, and troubleshooting) • Perform onsite diagnostics and remediation • Validate RF coverage, capacity, and interference issues • Produce survey reports and actionable recommendations • Design, implement, and troubleshoot wireless authentication solutions • Troubleshoot authentication failures across wireless, wired, and NAC integrations • Configure and troubleshoot access-layer networking supporting wireless infrastructure • Plan, document, and execute network changes following established change management processes • Assess risk, develop rollback plans, and coordinate with stakeholders for scheduled maintenance • Create and maintain high-quality documentation, including: Operational runbooks and support procedures, Product and platform support guides, Standard operating procedures (SOPs)