• Network Overall Optionality: Work to contract with a range of network options to create client optionality, from large national PPO varieties to specialty networks and tailored client constructs. • Benchmarking, Analytical Tools and Processes: Create a foundation of tools and repeatable processes that can be employed to evaluate and value network and contracting proposals. This includes market and competitive analyses to identify opportunities for differentiation, innovation, and strategic growth across network, payment and provider performance domains. • Reimbursement Methods: Develop reimbursement methods that minimize provider abrasion and hassle while cultivating the right behaviors. The leader should strive to develop method that are transparently comparable and can be adjudicated in a real-time, automated manner. • Value-Based Design: Lead the development of value‑based payment models, performance frameworks, and incentive structures that improve outcomes, reduce total medical cost, and strengthen provider accountability. • High‑Performing Provider Partnerships: Identify and cultivate contracted relationships with high-performing providers and strategic provider networks (e.g. direct primary care or oncology networks) to unlock new pathways for medical and pharmacy cost optimization, improved utilization and enhanced clinical outcomes. • Tailored ASO Networks and Geographic Micro Networks: Select geographies based on provider and ASO concentration to enable direct contracting. Build customized network solutions aligned to employer benefit design, cost‑of‑care goals, and market needs, ensuring differentiated value for self‑funded clients. • Product & Solution Integration: Collaborate with product and analytics teams to embed network constructs, payment models, and provider insights into scalable, market‑ready offerings. • Contracting Leadership: Lead and mentor teams responsible for provider contracting, VBC program development, and network performance management, fostering a culture of innovation and operational excellence. Oversee negotiation and execution of provider contracts, ensuring alignment with strategic goals, regulatory requirements, and performance expectations. • Responsible for adherence to the Capital Rx Code of Conduct.

• Drive Output & Execution by partnering with Regional Operations Directors to drive and own weekly and daily production performance against plan. • Own Cost, Efficiency & Continuous Improvement through collaboration with Regional Operations Directors to drive labor productivity across all production functions. • Production Planning & Scheduling by directing the Primary Production Scheduler to develop and maintain executable, demand-driven production plans aligned to available materials and labor capacity. • Quality Leadership by overseeing the Director of Quality to ensure consistent, embedded quality standards across all production operations. • Cross-Functional Leadership by partnering with cultivation, supply chain, and innovation on product priorities and production planning. • Team & Organizational Leadership by building a high-accountability production and quality organization with clear role ownership, performance expectations, and operating rhythms.

The job profile for this position is Operations Principal, which is a Band 5 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. As a strategic leader in Specialty Pharmacy, you will shape high-performing Specialty Pharmacy Management Services programs by driving operational excellence, strengthening financial outcomes, and elevating clinical quality for partners nationwide. This role blends deep specialty pharmacy expertise, collaborative leadership, and a passion for transforming patient access and experience in a rapidly evolving healthcare environment. Position requires 50% + travel. Responsibilities - Serve as the organization’s expert on specialty pharmacy, accreditation standards, and compliance best practices. - Strengthen internal and client-facing teams through education on workflows including benefits verification, prior authorization, patient counseling, and clinical support. - Drive financial performance by optimizing revenue cycle processes, reducing leakage, and improving reimbursement outcomes. - Provide strategic guidance on 340B capture models, payer engagement, and manufacturer collaboration. - Support development of innovative service offerings and go-to-market strategies in partnership with product and commercial teams. - Participate in client presentations and solution design efforts, ensuring offerings align with clinical, operational, and financial goals. Required Qualifications - Minimum 8+ years of progressive leadership experience in infusion operations. - Expertise in accreditation standards, patient access workflows, and revenue cycle management. - Strong understanding of 340B program requirements and optimization strategies. - Exceptional communication skills with proven ability to influence leaders and clients. - Position requires 50%+ travel. Preferred Qualifications - Bachelor’s degree. - Advanced degree (MBA, MHA, PharmD) preferred. - Experience supporting payer or provider-based specialty pharmacy programs and scaling operational models. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 124,800 - 208,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan and long term incentive plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

As a strategic leader in Specialty Pharmacy, you will shape high-performing Specialty Pharmacy Management Services programs by driving operational excellence, strengthening financial outcomes, and elevating clinical quality for partners nationwide. This role blends deep specialty pharmacy expertise, collaborative leadership, and a passion for transforming patient access and experience in a rapidly evolving healthcare environment. Position requires 50% + travel. Responsibilities - Serve as the organization’s expert on specialty pharmacy, accreditation standards, and compliance best practices. - Strengthen internal and client-facing teams through education on workflows including benefits verification, prior authorization, patient counseling, and clinical support. - Drive financial performance by optimizing revenue cycle processes, reducing leakage, and improving reimbursement outcomes. - Provide strategic guidance on 340B capture models, payer engagement, and manufacturer collaboration. - Support development of innovative service offerings and go-to-market strategies in partnership with product and commercial teams. - Participate in client presentations and solution design efforts, ensuring offerings align with clinical, operational, and financial goals. Required Qualifications - Minimum 8+ years of progressive leadership experience in infusion operations. - Expertise in accreditation standards, patient access workflows, and revenue cycle management. - Strong understanding of 340B program requirements and optimization strategies. - Exceptional communication skills with proven ability to influence leaders and clients. - Position requires 50%+ travel. Preferred Qualifications - Bachelor’s degree. - Advanced degree (MBA, MHA, PharmD) preferred. - Experience supporting payer or provider-based specialty pharmacy programs and scaling operational models. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 108,200 - 180,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.