• Assist in development of the database visualization models • Edit and update internal database systems • Identify library information and update the current systems • Read and interpret government policy, regulations, and directives and applying those to required activities • Lead and facilitate client meetings and exercises • Identify strategies for automating and implementing efficient work management processes • Map complex business processes and communicate processes solutions to the client • Create project status briefings and reports • Develop project artifacts including charters, agendas, minutes, and correspondence • Identify risks to the trajectory of the project and develop risk mitigation strategies • Identify issues and develop issues resolution/escalation strategies • Participate in program management working sessions and support program managers in executing day-to-day project management activities.

• Supports the daily operations of batch/bulk processes in accordance with FSG internal regulations along with SEC and IRS guidelines. • Oversees high-volume retirement plan processing, ensuring accuracy, compliance, and timely completion of daily tasks. • Independently manage high-volume, complex batch processes, including quarterly auto rollovers, plan-term auto rollovers, monthly residual auto rollovers, quarterly loan defaults, involuntary cash-outs, and annual 5498 filings. • Oversee the monthly 1099-R audit process for assigned custodians, ensuring accuracy and timely completion. • Resolve stale-dated checks for designated paying agents by coordinating with internal teams and external partners. • Review and clear outstanding cash items related to batch processing, ensuring timely and accurate reconciliation. • Identify opportunities to improve batch processes and collaborate with the Process Owner to document requirements and support development initiatives. • Build and customize Salesforce reports and monitor daily dashboards to track project status and operational performance. • Manage and resolve cases in the batch processing queue in alignment with established SLA standards. • Serve as the subject matter expert for all Trade Agent processes, providing guidance and oversight to ensure effective project execution. • Take ownership of project-related issues by researching historical activity and coordinating with vendors and internal/external partners to drive resolution. • Communicate promptly with partners via phone or email to ensure timely follow-up and issue resolution. • Apply knowledge of IRS regulations related to retirement accounts and tax reporting, leveraging ongoing training, IRS publications, and other reference materials. • Perform additional duties and support special projects as assigned.

• The GIS Analyst will join the DATAMARK team of public safety, NG9-1-1, and GIS professionals focused on NG9-1-1 and other GIS projects. • Execute data services projects under the direction of the GIS Lead and Project Manager. • Hands-on evaluation and manipulation of spatial and attribute information for address points, street center lines, emergency response boundaries, PSAP boundaries, and provisioning boundaries against base map layers including parcels, aerial photography, jurisdictional boundaries, etc. • Reconcile results of geospatial analysis and prepare documentation and reports. • Provide reviews and comments on processes, guidelines, and standards in support of the DATAMARK Organization • Data procurement and quality assessment/analysis, for implementation of DATAMARK services. • Ability to provide deliverables in a timely manner. • Ability to effectively communicate regarding data needs, priorities, and on support matters. • Have the ability to handle multiple tasks at one time. • Must be able to communicate effectively. • Work closely with multi-disciplinary teams within Michael Baker International.

• Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs. • Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements. • Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality. • End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts. • Training Support: Assist in creating user guides and training materials for member staff. • Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps. • Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT. • Engage in training and development activities to build analytical and technical skills.