• Handle outbound and inbound patient phone calls related to patient collection activities • Provide efficient and professional customer service • Research and document all performed work • Refer patient accounts to bad debt agencies appropriately • Manage high-volume inbound and outbound calls • Deliver professional, courteous, and efficient customer service • Address patient inquiries and concerns • Ensure appropriate referral of accounts to bad debt agencies when necessary

• Contactar a clientes con el fin ofrecerles adquirir los servicios hogar (cable, internet, telefonía)

• Trabajar en el área de atención al cliente. • Realizar ventas y cumplir con las metas establecidas. • Manejar las consultas y requerimientos de los clientes de forma efectiva. • Participar en capacitaciones y seguir los protocolos de la empresa.

Organize and provide nursing care through assessment, planning, and evaluation. Collaborate with healthcare teams to develop tailored care plans and deliver holistic, compassionate care centered on individual patient needs.