Title: Pre-Access Representative(Full-Time, Days) Job Description: time type Full time job requisition id REQ_233908 STATUS: Full-Time, Days, Hybrid LOCATION: 201 Market St. Suite E And Remote DEPARTMENT: Communications - Scheduling SCHEDULE: Variable: Mon - Fri, 730a-4p, 8a-430p, 830a-5p Key Responsibilities: Scheduling Procedures • Answers phones from patients/customers professionally and responding to patient/ customer complaints. • Performs correct name inquiry and identifies patient according to policy and procedure without errors • Schedules patients/customers based on scheduling guidelines and medical appropriateness. • Receives a high volume of inbound calls with varying degrees of questions and concerns. • Obtaining and collecting all necessary information from the patient/ customer to schedule and register the patient for an appointment. • Consults with referring physician’s office to ensure written and/ or electronic orders exist and obtain them as needed. • Collects patient financial data, insurance, authorizations, and reference numbers. • Collects complete demographic information of patient including address, phone number. • Collects medical information to include patient complaint Revenue Cycle • Views insurance card(s) and scans into computer system reviewing for mandatory precertification and/or other third party payer requirements • Obtains Inpatient/ Observation patients precertification’s • Re works accounts to ensure accurate patient statuses • Collects complete financial information to include payer name, identification number, group number, subscriber name, guarantor name and address, and precertification numbers • Selects appropriate financial class and insurance code • Performs online real-time eligibility verification and registration scrub via AHIqa and makes changes to registration errors accordingly and in a timely fashion • Identifies an • Screens for insurance edibility via insurance websites, where appropriate • Completes Medicare Secondary Payer Questionnaire for all Medicare-eligible patients • Completes all admission forms required by Medicare • Verifies third party payer benefits and Worker’s Compensation according to departmental policy and procedure • Collects any patient-pay balances such as copay, co-insurance, or deductible at time of registration • Refers patient to Patient Financial Advocacy Program when appropriate and per departmental procedure • Balances cash draw, completes cash receipt, issues patient receipts and secures safe daily with no exceptions Registration/Pre-Registration • Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information • Performs correct name inquiry and identifies patient according to policy and procedure without errors • Collects complete demographic information of patient including address, phone number, and employer • Collects medical information to include patient complaint • Explains consent information, obtains signatures, witnesses (legibly) with no omissions • Obtains copy of patient identification document(s) • Completes registration process within five minutes for preregistered patients and ten minutes for non-preregistered • Contacts physician offices to obtain and confirm patient information Customer Service • Practices proficient customer service skills by greeting and treating all patients and staff with respect and discretion • Capable of empathizing with the circumstances of patients and families while maintaining and objective approach to the disposition of each account • Provides and explanation of any patient wait and responds to all patient requests. Notified manager of any patient wait times longer than 15 minutes. • Greets each patient and identifies self by name and role • Notifies the manager of incidents, errors or patient complaints • Maintains patient privacy and confidentiality at all times according to established procedures • Assess environment for safety hazards, which could harm patients, visitors, or other hospital employee’s and reports any found to facilities/housekeeping/manager • Exhibits professionalism in appearance, speech and conduct Development • Provide orientation and training of new staff • Attend Patient Access Meetings, Training Sessions, etc • Attend and actively participate in required and voluntary in-service educations • Participate in performance improvement within the organization and department ATTRIBUTES • Associate’s degree or higher in healthcare administration, business administration, or related field desired • At least 1-3 years of customer service, administrative, and/or data entry experience preferred • One to two years of previous experience in hospital related field preferred • Experience with database software applications desired Knowledge / Skills / Abilities/ Essential Job Functions: • Basic knowledge of the following: o Medical Terminology o EHR Programs (e.g. Meditech, eClinicalWorks, Medhost) o ICD-10, CPT, HCPCS codes and coding processes o Hospital billing processes and reimbursement • Incumbent must possess superb customer service, teamwork, and conflict resolution skills • Ability to learn and operate computer systems, printer, fax • Strong attention to detail • Efficient time management skills and ability to multi-task • Excellent writing, oral, and interpersonal communication skills • Exceptional organizational, planning, coordination and collaborating skills • Strong understanding and comfort level with computer systems • Ability to work under stress • Work in fast pace setting • Critical thinking skills • Knowledgeable of HIPPA regulations. Required Attributes: • High School Diploma or GED required Licensure and or/Certification Requirements: • N/A UNION: 1199-200B Clerical Workers (CPH) Note: Not all per diem roles are union eligible EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $19.46 - $28.55 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Job Title: Business Development Officer Job Description The Business Development Officer is responsible for driving net-new revenue growth through strategic prospecting, new logo acquisition, and expansion within targeted market segments. This role focuses on identifying, developing, and closing complex sales opportunities while building trusted relationships with decision-makers. The Business Development Officer collaborates with various teams to deliver differentiated solutions that address customer challenges and generate measurable ROI. Responsibilities - Own and execute a net-new business development strategy within assigned territories, verticals, or strategic accounts. - Build and maintain a strong sales pipeline through proactive prospecting, networking, and market engagement. - Manage complex, consultative sales cycles from discovery through close, including multi-stakeholder and executive-level engagements. - Clearly articulate value propositions and ROI across operational, financial, and risk-reduction dimensions. - Identify opportunities for cross-sell and upsell to maximize customer lifetime value. - Navigate RFPs, pricing strategy, proposals, and contract negotiations in partnership with internal stakeholders. - Develop a deep understanding of customer business models, pain points, and industry trends. - Provide competitive and market intelligence to inform product positioning and go-to-market strategy. - Partner with Marketing on campaigns, trade events, and targeted outreach initiatives. - Collaborate with Product, Technical, and Customer Success teams to ensure solutions are sold accurately and implemented effectively. - Provide structured debriefs and insights from customer meetings to internal teams. - Deliver accurate sales forecasting and pipeline reporting through CRM systems. Essential Skills - 7+ years of B2B sales or business development experience, preferably in retail, loss prevention, SaaS, or technology-enabled solutions. - Proven success selling complex, high-value solutions with multi-year contracts to executive-level buyers. - Demonstrated ability to generate pipeline and close net-new business, with a consistent history of meeting or exceeding revenue targets. - Experience selling into retail environments, including big box, grocery, specialty retail, or multi-site operators. - Strong understanding of retail operations, asset protection, store systems, and data/privacy considerations. - Experience managing RFPs and navigating long, consultative sales cycles involving multiple stakeholders. - Comfortable operating independently with high accountability for results in a fast-paced, growth-oriented environment. - Consultative, data-driven, and highly organized, with strong CRM discipline and forecasting accuracy. - Executive presence with exceptional communication, presentation, and influence skills. Additional Skills & Qualifications - Experience with retail technology, loss prevention, computer vision, biometric systems, security solutions, or SaaS/capital solutions. - Entrepreneurial mindset with a strong bias toward action and ownership. Work Environment The position is 100% remote but requires 30-50% travel to customer sites and industry events, both locally and nationally. The team is spread across the US, and travel to the headquarters in California is expected at least once a quarter. All training is conducted remotely. The ideal candidate is someone who is persistent, excels in prospecting and cold calling, and works well independently. The company is currently in full growth mode following a recent acquisition by a private equity company. Job Type & LocationThis is a Permanent position based out of Lake Forest, CA. Pay and BenefitsThe pay range for this position is $120000.00 - $150000.00/yr. • Attractive Total Compensation Package, including annual bonus • Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options. • 401(k) Plan with Employer Match • Generous Paid Time Off (PTO) policy • Observance of 11 paid company holidays • Various Employee Engagement Events • Exciting Growth Opportunities • Positive Company Culture Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 17, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

• Build and maintain local relationships that support NDIS growth and community presence • Develop partnerships with local organisations, community groups, businesses, and health-related stakeholders • Represent the organisation professionally across the region • Help grow referral pathways, community trust, and local engagement • Support regional business development activity through both field work and administration • Contribute to long-term regional expansion • Identify and develop new partnership opportunities across the assigned regional area • Maintain regular contact with existing partners and strengthen long-term engagement • Represent the organisation at meetings, local events, networking opportunities, and community activities • Promote the organisation’s services in a professional, community-focused, and ethical way • Support growth opportunities through local outreach and relationship-led engagement • Engage with local NDIS, community, health, disability, aged care, and related organisations • Build trust with community groups and local networks • Identify local service gaps, referral opportunities, and partnership trends • Strengthen the organisation’s visibility and credibility in the region • Keep accurate records of meetings, contacts, follow-ups, activity, and outcomes • Manage calendars, appointments, outreach lists, and communication logs • Provide updates and reports to head office and management • Follow internal systems, processes, and compliance requirements • Manage workload independently in a remote environment • Plan local travel efficiently within the allocated region • Prioritise follow-up and relationship maintenance without close day-to-day supervision • Take ownership of regional growth and stakeholder engagement

• Build and maintain a robust sales pipeline, continually engaging with prospective advertisers and industry stakeholders to drive new revenue growth • Utilize your industry connections to identify and contact prospective brand and agency partners • Dissect each brand organization to uncover different revenue streams (shopper marketing, brand, ecomm, etc.) with the intent to unlock and grow relationships • Work with sales team counterparts to develop a roadmap for Retail Media within Capital One Ad Solutions • Collaborate with internal teams (product, bizops, marketing) to ensure our product and marketing materials are seamlessly delivered to clients • Develop and commercialize Capital One Shopping ad placements sold to Amazon advertisers and activated across Amazon surfaces to drive merchant performance and shopper engagement • Articulate a compelling value proposition through the creation and delivery of executive-level presentations and proposals • Travel for client visits and/or industry conferences