• Architect and lead the development of analytical frameworks and advanced insights models that enable data-driven, anticipatory strategic decision-making across enterprise functions. • Lead the end-to-end design and implementation of large-scale transformation programs featuring AI, ML, and automation technologies to radically re-engineer and optimize operational processes. • Partner closely with GTM, CX, Support, Marketing, IT, and other functions to embed intelligent automation and AI capability, enabling scalable and sustainable operational excellence. • Foster enterprise-wide alignment through proactive cross-functional collaboration focused on business model innovation, workforce strategy reimagination, and future-proof organizational design. • Oversee the integration and use of AI and advanced analytics to enhance data synthesis, predictive insights, and hypothesis testing to support agile, evidence-based decisions.

• You'll own the sector proposal strategy, aligning it to growth priorities and pipeline. • You'll advise growth, capture, and account leaders on readiness and win strategy. • You'll provide executive oversight on high-value, high-risk pursuits. • You'll translate firm growth goals into actionable sector execution plans. • You'll govern the end-to-end proposal lifecycle across RFIs, RFQs, and RFPs. • You'll establish planning discipline, including reviews and decision gates, and drive accountability. • You'll ensure proposal content, resumes, and project sheets align with client strategy. • You'll serve as the escalation point for risk, compliance, and resourcing issues. • You'll build and scale a high-performing, sector-aligned proposal team. • You'll define roles, operating rhythms, and performance expectations. • You'll coach team members and build succession within the proposal function. • You'll align staffing and career pathways with national proposal leadership. • You'll set and enforce proposal quality, brand, and compliance standards. • You'll act as a senior liaison across proposal, capture, and sector leadership. • You'll shape bid/no-bid decisions with clear risk assessments and probability-of-win perspectives. • You'll drive continuous improvement across processes, tools, and lessons learned. • You'll own sector proposal planning, forecasting, and prioritization. • You'll track effort, efficiency, and effectiveness to guide investment decisions. • You'll ensure compliance with client, firm, and regulatory requirements.

Role Description The Senior Director of Provider Experience is a strategic role responsible for deeply understanding the provider experience and then developing and executing a roadmap of cross-functional initiatives. This high-performing leader is a curious and analytical doer, and will work in a fast-paced environment to influence key partners to deliver impactful outcomes. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $196,732- $258,211 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: - Develop deep framework and measures for understanding the experience of Oscar's providers and the impact experience has on Oscar's network. - Be the voice of and advocate for the provider experience internally and externally. - Define and shape the Oscar Provider Experience strategy. Collaborate with leaders across Oscar to identify and analyze strategic opportunities to define the roadmap driving Oscar's Provider Experience. - Lead the execution of multiple simultaneous, high-visibility strategic projects, and partner with cross-functional leaders to operationalize recommendations. - Foster relationships with SMEs and functional leaders across Oscar to understand problems impacting providers and drive alignment around the broader strategic vision. - Effectively communicate goals and findings and drive organizational change management. - Maintain deep healthcare market and provider experience industry knowledge, keeping a pulse on vendor innovation, regulatory changes, and competitor models. - Leverage data to drive insights, root cause analysis and ROI assessments. - Recruit, lead and develop a strong team dedicated to delivering high impact outcomes. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - A bachelor's degree or commensurate 4 years of experience. - 15+ years experience, with 10+ of those years in healthcare consulting or a strategic role in the healthcare industry. - 7+ years experience collaborating and influencing at the executive level. - 5+ years experience defining and deploying strategies for organizations at the company level. Requirements - Bonus points: Master's degree from top-tier program in business, health administration, or related field. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

• Own and deliver substantial national revenue targets • Develop long-term enterprise partnership strategies spanning multiple states • Lead enterprise expansion from initial engagement to national standardization • Structure and negotiate complex, multi-year and risk-based agreements • Ensure forecasting precision and executive-level revenue visibility • Serve as executive sponsor to Chief Population Health Officers, CMOs, and CFOs • Present Guardant’s enterprise value proposition at governance committees and board-level forums • Influence national preventive care and screening strategies at the highest levels • Lead large-scale health system transformation initiatives • Guide national systems through standardization across diverse geographies • Align cross-functional Guardant resources to support enterprise transformation • Drive cultural alignment and stakeholder engagement within complex systems • Lead sophisticated contracting strategies including risk-sharing agreements and multi-year enterprise contracts. • Shape internal commercial strategies based on payer-provider economics • Provide executive guidance on reimbursement and regulatory shifts • Leverage advanced population health analytics to inform national growth strategies • Interpret enterprise quality and utilization dashboards • Develop board-ready ROI analyses tied to quality improvement and cost avoidance • Identify national expansion opportunities through data-driven modeling • Establish national enterprise playbooks adopted across regions • Mentor and develop Senior Managers and enterprise account leaders • Foster a culture of accountability, collaboration, and strategic excellence. • Advise executive leadership on enterprise risk and growth opportunities.