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A fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Croatian Speaking Customer Service for Streaming Services - Work In Greece
Location
Greece
Posted
70 days ago
Salary
0
Seniority
Mid Level
Job Description
Croatian Speaking Customer Service for Streaming Services - Work In Greece
Mercier Consultancy Group
Mercier Consultancy MD is excited to offer a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading Streaming Services provider, with the chance to work in stunning Greece. This position is ideal for individuals passionate about digital entertainment and delivering exceptional customer support. As a representative, you will assist customers in Croatian with their inquiries regarding streaming services. Key Responsibilities - Handle customer inquiries related to streaming service subscriptions, content access, billing, and technical issues via phone, email, and chat in Croatian. - Provide clear and helpful guidance on account management, service features, and troubleshooting steps. - Resolve customer complaints and issues efficiently to ensure high satisfaction levels. - Document all customer interactions accurately in the CRM system. - Collaborate with internal teams to improve customer experience and service delivery. - Stay up-to-date with streaming service updates, new releases, and industry trends to assist customers effectively.
Job Requirements
- Fluency in Croatian (both written and spoken) is essential; proficiency in English is a plus.
- Previous customer service experience, preferably in the streaming or digital entertainment sector.
- Strong communication skills and a friendly, patient approach to customer interaction.
- Problem-solving skills to effectively address customer issues.
- Excellent organizational and multitasking abilities in a fast-paced environment.
- Familiarity with streaming platforms and customer service tools is desirable.
- Willingness to work flexible hours, including weekends and holidays if required.
- Relocation to Greece is required for this position.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
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Croatian Speaking Customer Service for Streaming Services - Work In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is excited to offer a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading Streaming Services provider, with the chance to work in stunning Greece. This position is ideal for individuals passionate about digital entertainment and delivering exceptional customer support. As a representative, you will assist customers in Croatian with their inquiries regarding streaming services. Key Responsibilities - Handle customer inquiries related to streaming service subscriptions, content access, billing, and technical issues via phone, email, and chat in Croatian. - Provide clear and helpful guidance on account management, service features, and troubleshooting steps. - Resolve customer complaints and issues efficiently to ensure high satisfaction levels. - Document all customer interactions accurately in the CRM system. - Collaborate with internal teams to improve customer experience and service delivery. - Stay up-to-date with streaming service updates, new releases, and industry trends to assist customers effectively.
Croatian Speaking Customer Service for Streaming Services - Work In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is excited to offer a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading Streaming Services provider, with the chance to work in stunning Greece. This position is ideal for individuals passionate about digital entertainment and delivering exceptional customer support. As a representative, you will assist customers in Croatian with their inquiries regarding streaming services. Key Responsibilities - Handle customer inquiries related to streaming service subscriptions, content access, billing, and technical issues via phone, email, and chat in Croatian. - Provide clear and helpful guidance on account management, service features, and troubleshooting steps. - Resolve customer complaints and issues efficiently to ensure high satisfaction levels. - Document all customer interactions accurately in the CRM system. - Collaborate with internal teams to improve customer experience and service delivery. - Stay up-to-date with streaming service updates, new releases, and industry trends to assist customers effectively.
Croatian Speaking Customer Service for Streaming Services - Work In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is excited to offer a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading Streaming Services provider, with the chance to work in stunning Greece. This position is ideal for individuals passionate about digital entertainment and delivering exceptional customer support. As a representative, you will assist customers in Croatian with their inquiries regarding streaming services. Key Responsibilities - Handle customer inquiries related to streaming service subscriptions, content access, billing, and technical issues via phone, email, and chat in Croatian. - Provide clear and helpful guidance on account management, service features, and troubleshooting steps. - Resolve customer complaints and issues efficiently to ensure high satisfaction levels. - Document all customer interactions accurately in the CRM system. - Collaborate with internal teams to improve customer experience and service delivery. - Stay up-to-date with streaming service updates, new releases, and industry trends to assist customers effectively.
Croatian Speaking Customer Service for Streaming Services - Work In Greece
Mercier Consultancy GroupA fast-growing, operator-led GTM consultancy building AI-powered revenue systems for modern sales teams. The business was founded by experienced CROs who have carried quota, and specializes in engineering end-to-end revenue infrastructure that converts market signals into qualified pipeline — at speed and scale. The company is AI-native and increasingly code-first in its approach, using a sophisticated internal tech stack including custom AI agent orchestration, workflow automation, signal detection and enrichment, multi-channel outreach delivery, and operational intelligence tooling. AI systems are embedded throughout the entire execution layer. They serve growth-stage B2B companies scaling between $1M and $100M+ ARR who need systematic, automation-driven competitive advantages — built on infrastructure, not headcount.
Mercier Consultancy MD is excited to offer a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading Streaming Services provider, with the chance to work in stunning Greece. This position is ideal for individuals passionate about digital entertainment and delivering exceptional customer support. As a representative, you will assist customers in Croatian with their inquiries regarding streaming services. Key Responsibilities - Handle customer inquiries related to streaming service subscriptions, content access, billing, and technical issues via phone, email, and chat in Croatian. - Provide clear and helpful guidance on account management, service features, and troubleshooting steps. - Resolve customer complaints and issues efficiently to ensure high satisfaction levels. - Document all customer interactions accurately in the CRM system. - Collaborate with internal teams to improve customer experience and service delivery. - Stay up-to-date with streaming service updates, new releases, and industry trends to assist customers effectively.
