At Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet.
Senior Solutions Engineer - NC
Location
United States
Posted
57 days ago
Salary
0
Seniority
Senior
Job Description
Senior Solutions Engineer - NC
Cloudflare
Available Locations: Charlotte OR Raleigh, North Carolina *This is a work-from-home role, but you should reside in one of the regions. What you'll do as a Senior Solutions Engineer The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers. Specifically, we are looking for you to: - Identify and map customer initiatives and business problems to Cloudflare solutions - Build relationships and technical champions within customer accounts - Develop and present customer presentations at every Enterprise Customer's organization level - Lead demo and proof-of-concept activities for Cloudflare prospects and customers - Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities - Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise - Apply in-depth vertical knowledge or domain expertise. Advise on best practices Basic Requirements - Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS - Solid communication, written and presentation skills - Ability to work on several projects and activities concurrently - Highly driven individuals that are curious, team players and work with a sense of urgency - Bachelor's Degree or equivalent in relevant work experience - The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates Examples of one or more desirable skills, knowledge and experience - Fundamental understanding of customer network and/or application architectures. - Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP. - Understanding, knowledge or experience of application and/or network security - Understanding, knowledge or experiences with SaaS application environments - Understanding, knowledge or experience with VPN and remote access challenges - Understanding, knowledge or experience with SIEM and log analytics platforms - Client OS fundamentals and software distribution Other desirable skills areas include: - Experience interacting with senior level/executives to communicate a message of network and security transformation - Routing, subnetting, split tunnels. SD-WAN, local internet breakout - End user and application security risks - DDoS, malware, phishing, viruses - Knowledge of competitive market around CDN providers and internet security technologies Bonus Points - Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. - Certifications: Azure/AWS/GCP Architect, etc. More About You - You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations. - You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. - You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important. - You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Benefits
- 401(K), Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Continuing education available during work hours, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Hybrid work model, In-person revenue kickoff, President's club, Employee awards, Diversity recruitment program, Transgender health care benefits, Meditation space, Mother's room, Personal development training, Virtual coaching services, Apprenticeship programs, Flexible time off, Floating holidays, Bereavement leave benefits
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Director, Solutions Engineering, Capital Markets
CircleCircle helps businesses and developers harness the power of stablecoins for payments and internet commerce worldwide.
Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com . What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: Circle is looking for someone to own and drive Circle's Solutions Engineering function in our Capital Markets vertical. You will play an integral role in defining and executing our solution validation processes across the entire customer lifecycle with our bank partners. From discovery calls to post sales support and implementation, you will partner with prospects, partners, and customers and guide them along their technical evaluation of Circle's suite of products and services. You will develop customized PoCs, solution diagrams, and implementation plans that articulate the value of Circle's technology for our customers. You will heavily collaborate with our Product and Engineering teams to provide market feedback and analysis that will influence our product roadmap What you'll work on: - Recruiting, hiring, training, and coaching a regionally distributed team of Solutions Engineers. - Creating and improving the technical solution validation process for Circle partners and prospects. - Providing day to day support and administrative oversight to the solutions engineering teams that you are responsible for. - Building a capacity and alignment plan to ensure that business development and partner management teams have access to the technical resources that they need to exceed targets in a high-growth environment. - Organizing and conducting internal technical training and continuous development sessions to ensure that the business team stays ahead of product innovations and industry trends. - Leading technical discovery calls to capture requirements, feature requests, and design elements. - Explaining and demonstrating Circle's products to prospective clients to craft a solution that meets the clients' desired requirements. - Unlocking deals by designing technical client solutions and collaborating across functions to navigate around potential product gaps. - Working with product and engineering teams to prioritize high impact feature requests, implementation audits, and deployment verifications. - Gathering market feedback and sharing with internal stakeholders, including product and engineering. - Building and maintaining an internal knowledge base with information about current and future products. - Consulting with internal and external stakeholders about Circle's products and solutions. What you'll bring to Circle: - 12+ years experience in sales engineering or technical implementation roles - 5+ years of managerial experience, preferably managing global teams with progressive responsibilities - Experience in exchange infrastructure, clearing, settlement, custody, or market structure systems - Background in technical architecture leadership within financial market infrastructure institutions - Experience interfacing with executive stakeholders at large exchanges, broker-dealers, or clearing institutions - A data driven approach to operations. You know what metrics are important to technical validation and you know how to track them - Excellent communication, storytelling, and presentation skills - Experience designing solution validation programs for technical products - You have grown and scaled teams quickly in past roles, including expansion into new geographies and markets - You have a passion for enabling and motivating people to do their best work - You work very well cross-functionally, and are able to think rigorously and make hard decisions and tradeoffs - You have experience managing remote teams - The ability to thrive on a fast pace environment with high level of autonomy and responsibilities - Track record of designing and implementing complex solutions in the banking space - Interest or experience in blockchain a plus Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. Base Pay Range: $217,500 - $277,500 We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs. #LI-Remote
Principal Customer Solutions Engineer
CloudflareAt Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet.
Job Location: Munich, Germany/ Remote, Germany About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine's Top Company Cultures list. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Job Description As a Principal Customer Solutions Engineer (CSE), you will serve as the primary technical advisor for a select group of Cloudflare's most complex, high-scale global enterprises. You will act as the bridge between our customers' engineering teams and Cloudflare's product portfolio and roadmap, translating intricate business requirements into scalable technical solutions. You will bring deep architectural expertise, hands-on technical leadership, and advanced troubleshooting skills to ensure the seamless integration, performance, and security of Cloudflare's services within the customer's ecosystem. You will work closely with the Customer Success Managers (CSMs) and other teams at Cloudflare, from Sales and Product to Engineering and Customer Support. Customer success will drive you through the entire organization as you seek out and implement scalable solutions for your customer's needs. Responsibilities As a critical member of the Account Team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers: - Primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices. - Be part of the regional account teams and work closely with CSMs on supporting the regional book of business. - Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics. - Provide customers with clear proactive technical guidance and expertise across all our products. - Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations. - Proactively identify opportunities for expansion for existing customers. - Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices. - The role requires 20-40% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates. Experiences might include a combination of the skills below: - At least 10 years of prior experience in technical post-sales roles in cybersecurity or internet technology. - Fluency in German AND English. - Bachelor or comparable degree in the IT field highly desirable, Master degree is a plus. - Deep understanding of how the internet works and the desire to expand that knowledge. For example: - Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP - Reverse and forward proxies and the applications of both - Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust - Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3 - Enjoying the adventure of troubleshooting and solving technical problems. - Understanding why Cloudflare plays an increasingly important role on today's internet. - Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills. - Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It's incumbent on us to stay up to date with Cloudflare's specific products and with industry trends. - Ability to manage a project, work to deadlines, and prioritize between competing demands. Bonus! - Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2
Senior Solutions Engineer II, Financial Partnerships, APAC
CircleCircle helps businesses and developers harness the power of stablecoins for payments and internet commerce worldwide.
Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com . What you'll be part of: Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder. What you'll be responsible for: This opportunity will give you the chance to dive into the world of solution engineering supporting the financial partnerships team. You will forge genuine, lasting ties with leading financial institution partners and clients, underpinning their success with Circle's cutting-edge products. What you'll work on: - Collaborate closely with Circle's Financial Partnerships team, assuming responsibility for all technical and solution facets of partner engagements. - Articulate Circle's product offerings to prospective partners, ensuring they comprehend how our solutions meet their needs. - Lead technical discovery sessions, effectively capturing partner requirements. - Design solutions and liaise across departments to address potential product limitations to drive client success. - Work in tandem with our product and engineering teams, helping prioritize and address product gaps. - Join forces with Circle's partner management team, overseeing all technical dimensions post-sales. - Collect and relay market feedback, ensuring our product and engineering teams remain informed. - Create and sustain an internal knowledge repository about our existing and forthcoming products. - Represent the solutions engineering team at key industry events and conferences, upholding Circle's reputation. - Supporting the Global Solutions Engineering team with internal projects. What you'll bring to Circle: - 7+ years of experience from roles like Solutions Engineer, Sales Engineer, Solutions Architect or Product Manager, preferably with a financial services or banking background. - Clarity in Complexity: You excel at translating complexity into simplicity. - Communicator at Heart: Your communication and storytelling skills shine, whether it's in one-on-one discussions or presenting to larger teams. - Problem Solver: You approach challenges with a blend of logic and creativity, always seeking the best outcomes. - Client-Focused: Recognized for a client-centric approach, you've been a dependable partner for sales, client success and product/tech teams. - Technical Achievements: You have a history of successfully designing and validating technical solutions, especially for large enterprises. - Tech-Savvy: Hands-on experience with API testing, database querying, and sketching out technical flows is second nature to you. - Collaborator: A proven track record of working alongside developers on SaaS product integration and development. - Leadership Qualities: If you've managed a team before, it's a bonus. Your ability to work in tandem with multiple departments stands out. - Blockchain and Fintech Curiosity: You possess an interest in blockchain solutions, and any experience in Fintech is a definite plus. - Drive and Collaboration: An entrepreneurial spirit is evident in your work. You value fast-paced environments and prioritize building strong relationships. - Ready to Travel: regular travel (up to 25%) to external events and to meeting partners/customers across the region should be expected. - Proficiency in Google Suite, Slack, and Macbook preferred. - Language skills: Fluent in English with additional language skills preferred. Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs. #LI-Remote
Senior Partner Solutions Engineer, SAARC (India)
CloudflareAt Cloudflare, we have our eyes set on an ambitious goal — to help build a better Internet.
Please note: This role will require you to be based in Bengaluru, India About Solutions Engineering at Cloudflare The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. The Partner Solutions Engineer is an experienced PreSales role within the Solutions Engineering team. Partner Solutions Engineers work closely with our partners to educate, empower, and ensure their success delivering Cloudflare security, reliability and performance solutions. What you'll do as a Partner Solutions Engineer Your role will be to build passionate champions within the technology ranks at your Partner accounts, aid your Partner organizations to drive sales for identified opportunities, and collaborate with your technical champions to build revenue pipeline. As the technical partner advocate within Cloudflare, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. You have strong experience in large Pre-Sales partner and account management as well as excellent verbal and written communications skills in both local and English, suited for both technical and executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical audiences. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with partners and customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. Specifically, we are looking for you to: - Build and maintain long term technical relationships with our partners to increase Cloudflare's reputation and authority within the partner solution portfolio through demonstrating value, enablement, and uncovering new areas of potential revenue - Drive technical solution design conversations and guide partners in India through use case qualification and collaborative technical wins through demonstrations and proofs-of-concepts - Evangelize and represent Cloudflare through technical thought leadership and expertise - Be the voice of the partner internally at Cloudflare, engaging with and influencing Cloudflare's Product and Engineering teams to meet your partner and customer needs - Travel up to 40% throughout the quarter to support partner engagements, attend conferences and industry events, and to collaborate with your Cloudflare teammates in local and English Examples of desirable skills, knowledge and experience: - Minimum 10 years experience in a pre-sales SE or consulting role - Fluency in local and English (verbal and written) - Experience managing technical sales within large partners and accounts: - Developing champion-style relationships - Developing partner technical competencies - Driving technical wins - Assisting with technical validation - Experience with or curiosity in any of the core industry components of Cloudflare solutions (and passion to learn more): - Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP - Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management - HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development - SASE concepts and Zero Trust Networking architectures - Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP

