• Manage a team made of a MEP Agency Manager and Regional Account Manager, overseeing agency partners and key distribution partners • Foster and maintain relationships with key distribution partners and end-users in the market • Maintain a pipeline of prospective end-users and prioritize key users in the Mechanical, Electrical, and Plumbing industry • Support regional assets in planning and executing successful counter-day events • Launch of new products within the region and keep all relevant parties updated • Keep management and marketing updated on competitor trends and changes • Possess in-depth knowledge of the product line and applications in the Mechanical/Plumbing/HVAC Channel • Drive market share growth and increase top-line sales in the assigned market • Prepare and execute key product demonstrations for end-users and counter days • Coordinate promotions, COOP, and marketing support for account growth and sales.

• Lead Process Improvement for demand planning processes across Medical Distribution, Kitting, and Global product categories, ensuring process improvements that enable archiving company targets. • Own Market intelligence process (ATS), ATS error analysis, bias identification, and continuous improvement initiatives to drive measurable accuracy gains. • Support implementation team on Customer Onboarding, normalizing customer usage data and translating it into forecast inputs. • Develop and automate advanced demand planning analytics and reporting for executive and operational consumption, including E&O, service levels, backorders, and inventory projects. • Develop Data Model needs for Planning Analytics and Architecture for Decision Intelligence. • Enable self-service analytics for planners by improving access to account-, DC-, and SKU-level forecast data via enterprise data platforms (EDW/Snowflake). • Translate complex data and modeling outputs into clear, decision-ready insights for senior leadership forums. • Lead and coordinate monthly Demand Reviews, Supply Reviews, and S&OP cycle inputs, including pre-reads, executive decks, and follow-ups. • Implement and Facilitate S&OE and S&OP process. • Define planning standards, metrics, and controls to improve accountability, transparency, and cross-functional alignment. • Serve as the primary demand planning partner to Commercial, Supply Planning, Distribution, Market Intelligence, and Finance teams. • Mentor planners and analysts, assigning complex analytical work and ensuring high-quality, timely deliverables. • Proactively identify risks, capacity constraints, and planning gaps, escalating with data-backed recommendations.

Company Profile 80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position Purpose This role is an opportunity to lead JCB’s aftermarket growth strategy to our direct customers, delighting our customers by innovating new products to meet market demand and promoting our existing range. Reporting to the Regional Service Manager. This role is based remotely with regular travel to customers, dealers and suppliers (75%) across the region (TN, AL, NC, SC, GA, FL). Position Type Full Time, Exempt Major Tasks, Responsibilities & Key Accountabilities - Build strong customer relationships in assigned region, support customer fleet uptime with JCB parts, training and product awareness. - Achieve parts and attachments sales and profit goals within assigned area of business. - Develop and implement an Aftermarket sales plan. Plan will include structured sales campaigns to deliver annual sales objectives. - Attend industry events to showcase JCB’s aftermarket products. - Visit key customers to learn more about their business and develop ways to help our customers achieve their goals. - Work with the Direct Sales team and customers to propose aftermarket value to our customers business. - Identify and prioritize product opportunities to enhance and develop into JCB offering. - Identify market potential for key products, track JCB share, and propose plans to achieve growth targets. - Be aware of and report competitive parts/attachments supplier activities in assigned area of business. - Promote our extended warranty program, maintenance contracts and other JCB aftermarket solutions. - Review dealer support of Direct Sale products to ensure national aftermarket support is offered. - Regularly scheduled review of business performance and progress to agreed marketing plans with senior management. Minimum Qualifications - Bachelor’s Degree or equivalent combination of education and experience to successfully perform the duties of the position. - Aftermarket or sales experience within the equipment rental industry. - Must be able to travel (up to 75%). - Working knowledge of parts and attachments business and application in rental & construction sectors. - Must pass any drug screens, background checks and any pre-employments tests as applicable. Knowledge, Skills, Abilities & Competencies - Proficient in Microsoft Office software - Comfortable in an in-person office environment - Technical competence is a plus - Must be customer service oriented, flexible, and have a high energy level - Must have excellent follow-through skills - Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings - Must be open to domestic and international travel - Desire and proven ability to learn and grow Job Conditions - Both office environment and occasionally manufacturing/factory environment - Subject to noise and temperature changes Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: - Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. - The employee is occasionally required to stand and walk. - The employee must frequently lift and/or move up to 10 pounds. - Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED. JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers. Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Company Profile 80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position Purpose This role is an opportunity to lead JCB’s aftermarket growth strategy to our direct customers, delighting our customers by innovating new products to meet market demand and promoting our existing range. Reporting to the Regional Service Manager. This role is based remotely with regular travel to customers, dealers and suppliers (75%) across the region (TN, AL, NC, SC, GA, FL). Position Type Full Time, Exempt Major Tasks, Responsibilities & Key Accountabilities - Build strong customer relationships in assigned region, support customer fleet uptime with JCB parts, training and product awareness. - Achieve parts and attachments sales and profit goals within assigned area of business. - Develop and implement an Aftermarket sales plan. Plan will include structured sales campaigns to deliver annual sales objectives. - Attend industry events to showcase JCB’s aftermarket products. - Visit key customers to learn more about their business and develop ways to help our customers achieve their goals. - Work with the Direct Sales team and customers to propose aftermarket value to our customers business. - Identify and prioritize product opportunities to enhance and develop into JCB offering. - Identify market potential for key products, track JCB share, and propose plans to achieve growth targets. - Be aware of and report competitive parts/attachments supplier activities in assigned area of business. - Promote our extended warranty program, maintenance contracts and other JCB aftermarket solutions. - Review dealer support of Direct Sale products to ensure national aftermarket support is offered. - Regularly scheduled review of business performance and progress to agreed marketing plans with senior management. Minimum Qualifications - Bachelor’s Degree or equivalent combination of education and experience to successfully perform the duties of the position. - Aftermarket or sales experience within the equipment rental industry. - Must be able to travel (up to 75%). - Working knowledge of parts and attachments business and application in rental & construction sectors. - Must pass any drug screens, background checks and any pre-employments tests as applicable. Knowledge, Skills, Abilities & Competencies - Proficient in Microsoft Office software - Comfortable in an in-person office environment - Technical competence is a plus - Must be customer service oriented, flexible, and have a high energy level - Must have excellent follow-through skills - Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings - Must be open to domestic and international travel - Desire and proven ability to learn and grow Job Conditions - Both office environment and occasionally manufacturing/factory environment - Subject to noise and temperature changes Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: - Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. - The employee is occasionally required to stand and walk. - The employee must frequently lift and/or move up to 10 pounds. - Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED. JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers. Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.