Title: Senior Logistics Liability Claims Analyst - Americas Location: Jersey City United States Salary Range: 75000.0 - 95000.0 USD Job Description: It's more than a job As an Insurance professional at Kuehne+Nagel, your job is to help individuals and companies manage and mitigate risks associated with their supply chain. At the same time, your work helps create memorable experiences for people around the world. For example, your expertise empowers our teams to master the transportation and storage of fine wines so that couples and friends can enjoy dates and celebrations. Insurance work at Kuehne+Nagel contributes to more than we imagine. The Senior Logistics Liability Claims Analyst is responsible for professionally managing logistics liability claims across the U.S., Canada, and Mexico. You will apply broad transportation and knowledge of the applicable international and domestics transportation laws, drive accurate claims data processing, lead recovery efforts, manage litigated files, and provide expert guidance to internal teams and customers. This role is crucial to maintaining customer satisfaction, ensuring claim transparency, and protecting client's interests through ethical claims handling processing. How you create impact - Manage mid to high value logistics liability claims, including maritime, warehouseman's legal liability, freight forwarding, airfreight liability, and road logistics. - Accurately administer and validate claims in the e‑claims system, including application of claims reserves, documentation, and recovery. - Conduct investigations, analyze root causes, and actively pursue recoveries against subcontractors and other third parties. - Manage litigation by instructing legal counsel, monitoring case progress, preparing reports, and attending mediations as needed. - Prepare, maintain, and present claim statistics and reports analysis on a monthly or quarterly basis. - Ensure claims comply with internal handling procedures, global standards, KPIs, and audit requirements while continuously identifying improvement opportunities. - Provide day‑to‑day claim‑related support, guidance, and training to internal customers, staff, and external stakeholders. - Review logistics liability components in contracts to ensure insurance and risk transfer requirements are met. - Educate customers on insurance policies, risk exposure, and the importance of cargo insurance. - Serve as the primary interface with marine liability insurers, surveyors, and logistics liability insurance partners. This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship. What we would like you to bring - 10+ years of experience in claims‑related roles within a law firm, insurance company/broker, or logistics services provider. - Strong investigative, analytical, and problem‑solving skills, with the ability to summarize large volumes of complex information. - Excellent communication and influencing abilities, including negotiation and the ability to present persuasive arguments. - Advanced proficiency in reading and interpreting policy documentation; comfort working with digital claims systems. - English fluency required; Spanish fluency preferred. - 4 days onsite, 1 day wfh schedule What's in it for you At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $x and $y. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KE1 Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Architect and maintain data marts for regulatory functions, optimize data models for performance, and establish monitoring systems to detect data anomalies, ensuring compliance and accuracy in regulatory reporting and data governance.

Title: Claims Analyst Location: Huntington Beach United States Salary Range $88,000.00 - $100,000.00 Salary Position Type Full Time Job Description: Remote in LA/OC area Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth. Who Are We? Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values. Why Join Us? We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation. Job Summary The Claims Analyst will work with the Senior Director of Medicare Operations in identifying potential areas for process improvement initiatives to support development of automation, payment accuracy, audit activities, business rules and P&Ps. Claim analyst is responsible for the end to end process for any configuration and automation projects Functions & Job Responsibilities · Includes claims systems utilization, capacity analyses/planning and reporting including claims-related business and systems analysis · Excellent analytical, problem solving and troubleshooting activities. · Must be able to analyze requirements for any Claim related projects · Provide configuration support based on business needs including but not limited to DOFR, Benefits, and MOOP. · Evaluate and Analyze any business needs including but not limited to DOFR, Benefits, and MOOP related to Claims Department. · Review and recommend improvement to current configuration · Document and Report to Senior Claims analyst and Director of Medicare Operations · Perform Test Cases · Run Test, study and analyze result, and troubleshoot if necessary · Ability to pull and analyze reports necessary to support claim department needs · Validating accuracy of reports produced and submitted by the Claims Department. · Assists in preparing and reviewing cases for regulatory and other health plan reports and requirements. · Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance · Assists in validating claim compliance reports · Create Business Requirement Document as needed · Create CMS Reports as needed by Director of Operations · Manage and support new projects and regulatory updates in accordance with CMS Qualifications Qualifications Education/Experience: · High School diploma or equivalent required. Associate degree or an equivalent combination of education and claims processing experience preferred. Bachelor’s degree in related field (preferred). · 2 to 5 years of experience in a managed care claims processing environment required · Demonstrate knowledge of applicable claims processes (e.g., end-to-end claims cycle, auto-adjudication, manual work processes, payment methodologies, rework/adjustment processes) · Terminology, CPT, revenue codes, ICD10, HCPCS codes as it relates to claims processing adjudication. Core claims processing systems and healthcare authorization systems. Skills: · Perform in a fast-paced environment and work under pressure. · Communicate clearly and concisely, both verbally and in writing to individuals of diverse backgrounds. · Organize, plan and prioritize work activities, possess analytical and problem-solving skills. · Troubleshoot claims adjudication problem areas. · Encourage and utilize suggestions and new ideas. · Comprehend and interpret provider contracts and Divisional Financial of Responsibility (DOFR). · Utilize and access computer and appropriate software (e.g., Microsoft: Word, Excel, PowerPoint) and job-specific applications/systems (e.g., EZCAP Claims Processing System and Authorization system) to produce correspondence, charts, spreadsheets, and/or other information applicable to the position. Wage Range: $88,000.00 to $100,000.00 per year Physical & Working Environment. Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation: • Must be able to travel when needed or required • Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking) • Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs. Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly. Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business. Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency. #LI-Hybrid

• Provide customer support via chat, answering questions and resolving issues related to the products offered by the Company • Deliver the highest level of customer support, aiming to provide extraordinary service • Ensure achievement of success KPIs related to the support strategy and promote actions to meet individual performance indicators • Be proactive in customer relationships, anticipating potential pain points and minimizing customer impact during crises, exceeding expectations and ensuring reliability • Record all customer interactions in the support system, maintaining accurate and detailed records • Participate in training and updates on the Company’s products and services • Work closely with other members of the support team and internal departments to ensure quick and effective resolution of customer issues • Share knowledge and best practices with the team to improve service • Maintain a basic knowledge of the Company’s products and services.