This posting is primarily intended for unionized employees covered by the AESF–Québec accreditation within the Investment Products Operations Management Vice‑Presidency. As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible. More specifically, you will be required to: - Provide technical support for projects and complex operational issues - Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans - Prepare technical notes to enhance the skills and knowledge of users and their teams - Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems - Provide technical support for the implementation of new products and tools What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - General college diploma in a related field - A minimum of three years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required - Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients - Strong customer service skills Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability Trade Union (If applicable) DGOPP-QC-FISA (00004) (2014-10-22 - ) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2026-04-22

Temporary position for 12 months. This posting is primarily intended for unionized employees covered by the AESF–Québec accreditation within the Investment Products Operations Management Vice‑Presidency. As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible. More specifically, you will be required to: - Provide technical support for projects and complex operational issues - Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans - Prepare technical notes to enhance the skills and knowledge of users and their teams - Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems - Provide technical support for the implementation of new products and tools What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - General college diploma in a related field - A minimum of three years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required - Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients - Strong customer service skills Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability Trade Union (If applicable) DGOPP-QC-FISA (00004) (2014-10-22 - ) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2026-04-22

Temporary position for xx months. This posting is primarily intended for unionized employees covered by the AESF–Québec accreditation within the Investment Products Operations Management Vice‑Presidency. As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts.You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technically complex problems and recommend ways to change or adjust methods and procedures to make them as effective and efficient as possible.More specifically, you will be required to: - Provide technical support for projects and complex operational issues - Carry out specialized technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans - Prepare technical notes to enhance the skills and knowledge of users and their teams - Help practitioners follow your unit’s standards and processes and use its business solutions, tools and systems - Provide technical support for the implementation of new products and tools What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - General college diploma in a related field - A minimum of three years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required - Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients - Strong customer service skills Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability Trade Union (If applicable) DGOPP-QC-FISA (00004) (2014-10-22 - ) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2026-04-22

• Drive execution across a large, complex portfolio of Health & Benefits products, ensuring delivery against key development priorities • Own and manage product initiatives end-to-end, from discovery through delivery, with a strong focus on measurable outcomes • Modernize existing products and contribute to building scalable, platform-driven solutions that improve customer and developer experiences • Translate complex business needs into actionable product requirements, including user stories and backlog prioritization • Partner closely with engineering, design, analytics, and business stakeholders to deliver high-impact solutions • Work within Agile frameworks, actively contributing to sprint planning, refinement, demos, and delivery processes • Engage in technical discussions to help shape architecture decisions and ensure alignment with platform capabilities (e.g., APIs, integrations) • Manage multiple initiatives across varying levels of complexity and maturity, balancing speed with quality • Use qualitative and quantitative data to inform decisions, measure success, and continuously iterate on product improvements • Contribute to reducing customer attrition risk by improving product usability, efficiency, and value delivery • Operate effectively in a fast-paced environment with rapid turnaround and high visibility across teams