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PurpleLab logo
PurpleLab

Our mission is to be the RWD platform of choice to drive meaningful action across the healthcare ecosystem 🌎

Client Success and Project Manager

Project ManagerProject ManagerFull TimeRemoteMid LevelTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Bolivia

Posted

67 days ago

Salary

0

Seniority

Mid Level

2 yrs expEnglish

Job Description

Client Success and Project Manager

PurpleLab

• Own day-to-day communication with clients • Set clear expectations and maintain strong relationships • Provide consistent updates and proactively flag issues • Handle client requests, feedback, and escalations • Ensure all deliverables are completed on time • Track account health and identify risks early • Act as the main point of contact between clients and VAs • Maintain an always up-to-date Project Log for all accounts • Provide clear, structured updates to leadership

Job Requirements

  • 2–4+ years in Customer Success, Account Management, Client Operations or similar client-facing roles
  • Experience managing multiple clients or accounts
  • Strong communication skills (written and verbal English)
  • Highly organized and detail-oriented
  • Comfortable using tools like Notion, Asana, CRMs, or similar
  • Ability to manage multiple moving pieces daily

Benefits

  • Remote (Bolivia only)
  • Flexible work arrangements

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