Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider
Licensed Retiree Benefits Advisor - Temporary - Virtual + Commission
Location
United States + 1 moreAll locations: United States | Bermuda
Posted
68 days ago
Salary
$43.7K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Licensed Retiree Benefits Advisor - Temporary - Virtual + Commission
Alight Solutions
We’re sharing this opportunity earlier than our typical hiring timeline to give candidates ample time to explore the role and to ensure a thoughtful, thorough interview process for our upcoming high‑volume hiring needs. If you apply, here is what to expect next: - Interviews will begin the first week of May—candidates selected to move forward can expect next steps in early May. - Start dates may be available as early as late July, allowing time to plan ahead. - For more details about the role and answers to frequently asked questions, please click here. Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here. If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. Alight Retiree Health Solutions is a business unit that provides customer service assistance to Medicare and Pre-Medicare eligible retirees and assist with selecting the appropriate health plans. As a Virtual Benefit Advisor, individuals will be able to handle all responsibilities from the comfort of their home office. The Licensed Virtual Benefit Advisor’s responsibilities include selling and enrolling retirees into appropriate insurance products including but not limited to health, prescription drug, vision, dental plans, and advising Pre-Medicare eligible recipients of their options. This is done primarily through providing Medicare education, conducting needs analysis, and assisting the retirees in selecting an appropriate plan for their needs. BAs maintain the highest levels of integrity, are responsible, disciplined, team players, and produce quality work. The most successful agents maximize their selling opportunity from October 15th through December 7th. However, Alight may offer year-round employment opportunities to high performing colleagues if available. Job Responsibilities: - Ability to consistently provide a world class experience at all customer touchpoints - Maintain active resident health (and life if required) insurance license, or ability to renew license prior to start date, and any riders required by state (Med Sup/Illness/Critical Care) - Ability to pass AHIP and annual carrier certifications - Knowledge of Medicare Advantage, Medicare Supplement, and prescription drug plans - Willingness to learn about DSNP plans as well as Special Election Periods (Low Income Subsidy and Medicaid) for Retirees to be enrolled outside of the traditional Annual Enrollment Period - Ability to identify Medicare prospects needs using a needs analysis based selling approach, accurately answering questions, addressing any concerns, and recommending appropriate plans - Enroll retirees compliantly and efficiently by reading scripting verbatim - Meet and/or exceed key performance indicators - Handle inbound customer service calls as well as outbound dialing by providing accurate and complete information to retirees with the intent of enrolling the customer in the appropriate plan based on their specific needs - Responsible for making outbound calls to warm leads with the intent of scheduling appointments or completing an appointment with a participant - Actively manage all appointments to follow up with a prospect - Respond to voicemails within 24 business hours - Monitor the internal chat and respond in a timely fashion to any questions or requests - Deliver a consistently positive customer experience in a highly ethical and professional manner - Strong computer skills, Microsoft Office proficiency, experience using multiple screens is a plus - Capable of absorbing new information and adapting to new processes and programs rapidly - Ability to process a wide range of complex details and articulate in simple terms to customers with varying levels of knowledge and education - Adhere to call center performance metrics, including customer satisfaction, compliance, and sales productivity. Required Experience - High school degree or equivalent - 2 years of experience in consultative sales and/or customer service, preferably in a call center or high-volume environment - Aptitude for understanding details of Medicare insurance and complying with all CMS regulations - No contracting restrictions as related to carriers and/or previous employers. Release documents are required if previously sponsored by carriers or other companies To be successful, you will need the following skills: - Medicare sales and/or insurance sales - Time management and self-discipline, ability to multitask - Accountability and be open-minded to constructive criticism - Effective communication including strong written and verbal communication skills, interpersonal skills, active listening, as well as conflict resolution and decision-making skills - Independent thinker and take initiative in a virtual call center environment - Strong computer skills, Microsoft Office proficiency, experience using multiple screens is a plus - Desire to learn, ability to self-study, and absorb new information and processes rapidly - Capable of spending extensive time on the phone making outbound calls and receiving inbound calls consecutively daily - Ability to process a wide range of complex details and articulate the details in simple terms to customers with varying levels of knowledge and education - Performance accountability: Effectively manage call volume, meet AHT expectations, and maintain low offline time to ensure productivity and efficiency Work Conditions - Operate within a heavily regulated industry and a fast-paced/dynamic market environment which includes but is not limited to selling multiple insurance products - Ability to work any shift assigned including weekends and possible overtime needs (7am – 10pm CST) - Flexibility to move from one line of business to another based on business needs, which may include shifting from a single carrier to a multi carrier work environment To perform this job successfully, a dedicated quiet home office/workspace is needed with a stable internet connection. A home-based system test will be required to ensure speed and quality match company requirements (currently minimum speed is 100 Mbps). The cost for internet and/or phone services and equipment will not be reimbursable. Alight Retiree Health Solutions will provide a laptop, additional monitor, keyboard, mouse, and headset. Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. #LI-remote RHS_2026 We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 43,680.00 USDMaximum : 43,680.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
Related Guides
Related Categories
Related Job Pages
More Consultant Jobs
Senior Integration Delivery Consultant
Advocate Aurora HealthAdvocate Aurora Health is one of the United States' largest not-for-profit, integrated healthcare systems, with more than 500 sites in Wisconsin and Illinois. I
• Independently leads low-to-moderate complexity integration teams through all phases of the integration lifecycle • Collaborates with Integration Management Office (IMO) leadership to support planning and execution of moderate-to-high complexity integration efforts • Builds and maintains strong, collaborative relationships with key stakeholders to ensure alignment throughout the integration lifecycle • Monitors the health of integration plans, proactively identifying, navigating, and mitigating moderate-level risks, issues, and interdependencies • Contributes to ongoing enhancement of integration management practices, tools, and methodologies to drive efficiency and effectiveness
Business Process Consultant (Revenue Cycle MGT)
McKessonSarah Cannon Research Institute (SCRI) is one of the world’s leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 850 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA in the past decade. SCRI’s research network brings together more than 1,300 physicians who are enrolling patients into clinical trials at more than 200 locations in 20+ states across the U.S.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Business Process Consultant plays a pivotal role in the Revenue Cycle Operational Transformation by serving as a subject matter expert and change agent within the organization. This position is integral to the shift toward a Center of Excellence model, supporting the development and implementation of standardized practices and procedures across the revenue cycle. Consultants analyze and measure the effectiveness of existing business processes, research best practices, and recommend sustainable improvements that enhance safety, productivity, and cost efficiency. Their work includes benchmarking, process analysis, reengineering, and change management, all aimed at driving operational excellence and supporting large-scale transformation initiatives. By collaborating with regional and central business offices, as well as practice management teams, Business Process Consultants facilitate seamless integration, optimize workflows, and promote knowledge sharing across diverse practices. Their expertise is crucial in supporting technology transitions, such as the implementation of new practice management systems, and in ensuring that transformation efforts align with enterprise goals and regulatory requirements. Ultimately, the Business Process Consultant helps foster a culture of continuous improvement, innovation, and accountability, which is essential for achieving the strategic objectives of revenue cycle transformation. Key Responsibilities - Partner with Practice Operations and Revenue Cycle leadership, project champions, and process owners to embrace change management initiatives, operationalize key projects and deliver results that are sustainable, repeatable, and quantifiable - Facilitate complex meetings, presentations, and trainings with varied audiences across all levels of management - Engage in onsite visits to locations across the United States to collaborate on and resolve complex workflow challenges across the Regional Billing Offices and practices - Collaborate with corporate teams to drive innovation operational transformation - Support system training initiatives and participate in curriculum development - Develop and publish workflow documentation (Reference Guides, Job Aids, SOPs, etc.) - Serve as a trusted advisor to members of Regional Billing Offices, Practice Operations and Revenue Cycle Leaders - Monitor and communicate the results of process improvement projects/initiatives to management and the Executive Leadership Teams Minimum Requirement - Degree or equivalent and typically requires 4+ years of relevant experience. Education - BS Degree or equivalent Critical Skills - Experience leading projects and collaborating with stakeholders - Subject matter expert in Revenue Cycle Operations (Patient Facing and Non-Patient Facing) - DX Experience – Agent of change and transformation - Experience coaching others in process improvement frameworks - Excellent communication, presentation, and organizational skills - Proficient in Microsoft Office Suite - Process improvement and workflow development experience - Data Analysis experience– Identify sources for, gather and analyze data relevant to process change initiatives Additional Skills - Experience working with Athena IDX (Centricity Business) and Centricity Practice (G4) - Experience working with iKnowMed (G2) - Preferred - Six Sigma Certification – Preferred - Project Management – Preferred - Partner with optimization and quality improvement - Able to work independently - Have a consulting and project management mindset - High level of organization and attention to detail Travel Ability to travel up to 50% We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $90,600 - $151,000 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com. McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Regular business hours are 8:00 am-8:00 pm EST. Must be available to work any 8 hour shift within this timeframe with start times ranging from 8:00 am-11:30am EST. About Us American Health Holding, Inc. (AHH), a division of Aetna/CVS Health, is a URAC-accredited medical management organization founded in 1993. We provide flexible, cost-effective care management solutions that promote high-quality healthcare for members. Position Summary Join our Utilization Management team as a Nurse Consultant, where you'll apply clinical judgment and evidence-based criteria to review inpatient and outpatient services. You'll collaborate with providers, authorize care, and escalate cases when needed, all while navigating multiple systems and maintaining accurate documentation. This role suits nurses who thrive in fast-paced environments, are highly organized, and comfortable with computer-based work. Key Responsibilities - Apply critical thinking and evidence-based clinical criteria to evaluate outpatient and inpatient services requiring precertification and concurrent review. - Conduct clinical reviews via phone and electronic documentation, collaborating with healthcare providers to gather necessary information. - Use established guidelines to authorize services or escalate to Medical Directors as needed. - Navigate multiple computer systems efficiently while maintaining accurate documentation. - Thrive in a fast-paced, high-volume environment with strong organizational, multitasking, and prioritization skills. - Perform sedentary work that primarily involves extended periods of sitting, as well as frequent talking, listening, and use of a computer. - Flexibility to provide coverage for other Utilization Management (UM) Nurses across various UM specialty teams as needed, ensuring continuity of care and operational support. - Participate in occasional on-call rotations, including some weekends and holidays, per URAC and client requirements. Remote Work Expectations - This is a 100% remote role; candidates must have a dedicated workspace free of interruptions. - Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted. Required Qualifications - Active unrestricted state Registered Nurse licensure in state of residence required. - Minimum 5 years of relevant experience in Nursing. - At least 1 year of Utilization Management experience in concurrent review or prior authorization. - Strong decision-making skills and clinical judgment in independent scenarios. - Proficient with phone systems, clinical documentation tools, and navigating multiple digital platforms. - Commitment to attend a mandatory 3-week training (Monday–Friday, 8:30am–5:00pm EST) with 100% participation. Preferred Qualifications - 1+ year of experience in a managed care organization (MCO). - Experience in a high-volume clinical call center or prior remote work environment. Education - Associate's degree in nursing (RN) required, BSN preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $29.10 - $62.32 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
• Support the development and refinement of analytics products by assisting with requirements gathering, documentation, and tracking feature requests • Analyze client and internal user feedback to help identify product enhancement opportunities and usability improvements • Assist senior team members in translating business and client needs into analytical use cases, dashboards, or prototype solutions • Contribute to product testing and quality assurance by validating data outputs, identifying bugs, and documenting issues • Help maintain product documentation, including data definitions, process flows, user guides, and release notes • Collaborate with cross‑functional teams (analytics, engineering, design, and activation) to support product build and iteration cycles • Work alongside program team to engage with clients to validate analytics, gather feedback, and support coaching on interpretation and use of Command Center Tiles to achieve programmatic goals • Contribute to the preparation of high‑quality, on‑time, and on‑budget deliverables by managing assigned tasks within broader client engagements • Support client relationship management efforts by participating in meetings with client stakeholders, including IT leaders and mid‑level managers, and contributing thoughtfully to discussions • Help prepare succinct, clear, and well‑structured client‑ready content, including analysis summaries and executive‑level presentation materials • Proactively surface potential client needs, risks, or opportunities based on data analysis or client interactions, escalating insights to senior team members
