• Own day-to-day communication with clients • Set clear expectations and maintain strong relationships • Provide consistent updates and proactively flag issues • Handle client requests, feedback, and escalations • Ensure all deliverables are completed on time • Track account health and identify risks early • Act as the main point of contact between clients and VAs • Maintain an always up-to-date Project Log for all accounts • Provide clear, structured updates to leadership

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision. We are looking for a proactive and well-organized Global Logistics Communications & Community PM/Coordinator to support internal communications and community engagement in a global environment. This is a fully remote, additional role (0.25 FTE), ideal for someone looking for a part-time opportunity alongside other responsibilities. You will: - Maintain and update the Global Logistics communication hub, including news, events calendar, and performance updates - Develop and publish the monthly Global Logistics newsletter - Prepare communication materials for town halls, including pre- and post-event communications - Create and publish weekly learning and knowledge-sharing content - Support organization and accessibility of learning materials - Assist employees in publishing content across internal communication channels - Encourage community engagement and support bottom-up contributions from teams - Prepare communications highlighting achievements, milestones, and best practices - Coordinate content inputs from stakeholders across Global Logistics - Support monthly meetings with community ambassadors and prepare materials - Execute communications in line with the editorial calendar - Ensure consistency of messaging across communication channels - Track communication and engagement metrics and identify improvement opportunities - Support continuous improvement of communication formats and community engagement

Role Description Empire Life is looking to hire a Project Manager to join our team! The Project Manager is responsible for proactively managing the initiation, planning, analysis, design, execution, implementation, and close-out of specific projects in support of business objectives. The incumbent is guided by defined goals and objectives and works under minimal supervision of their manager. The total target compensation (TTC) range, including salary and target bonus, is $95,920 - $144,970. This TTC range is applicable to permanent roles only; fixed-term contract and casual roles are not eligible for annual bonus and would receive only the base salary component. What you’ll be working on - Facilitate the definition of project scope, goals, and deliverables that support desired business objectives, in collaboration with senior management and stakeholders. - Define project tasks and resource requirements. - Work closely with resource managers in IT and other business units to acquire necessary project resources and assign specific tasks and responsibilities to project team members. - Provide direction, coaching, and support to project team. - Create and manage project budget; track and report project expenses on a regular basis. - Schedule and track project timelines and milestones using appropriate tools. - Develop project plans and other communications documents. - Monitor and report on the progress of the project to all stakeholders on a regular basis. - Identify project issues and deal with those that can be resolved within the project team; for larger, more complex issues, escalate to key project stakeholders in a timely fashion. - Identify and manage project dependencies and critical path. - Proactively identify and manage project risks and mitigation strategies to minimize risk exposure. - Appropriately apply project management methodology, processes, and standards. - Effectively manage any changes to project scope, budget, or timelines following change control guidelines. - Define project success criteria and continually manage project expectations with stakeholders and team members. - Conduct post-implementation project reviews to identify successful and unsuccessful project elements. Qualifications - Advanced expertise in championing, leading, and managing large, complex, business transformation projects and/or IT projects usually a result of a minimum of 3 years of progressive project management experience. - Knowledge and expertise of Project Management methodologies and development practices (i.e. agile, scrum, waterfall) and tools such as Smartsheets, JIRA, and Confluence. - Conversant in different platforms, architectures, languages, and modern development toolkits. - Proven track record of developing and leading dynamic, high performing teams along with a proven ability to drive and influence change through innovation and process improvement. - Substantial experience building, developing, and growing relationships, at all levels of the organization. - Demonstrated experience leading discussions and working effectively with senior leaders. - Self-motivated with resilience to work independently including managing priorities and setting and guiding plans. - Previous consulting experience and/or proven engagement skills, to actively listen and understand stakeholders' needs and collaborate to bring clarity to the definition of those needs. - Presentation skills. - Strong negotiation and influencing skills, applied at all levels of the organization. - A University degree or college diploma in Business, Technology, or another related field or equivalent experience. - Project Management Professional (PMP) designation is an asset. Requirements - If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada. Benefits - Competitive salaries with annual pay increases. - Annual bonus program, which recognizes both strong company performance and individual contributions, for non-sales positions. - Competitive uncapped commission, for sales positions. - A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental, and a generous health account. - Flexible work arrangements and an annual allotment of personal health days. - Four weeks annual vacation from hire date. - A defined contribution pension plan with generous employer matching. - Top-up programs for parental leave and compassionate leave. - Employer-sponsored wellness and recognition programs. - A cash employee referral program.

• Work collaboratively and proactively with the Program Team in support of our Client’s needs. • Perform scope of work reviews on approved construction projects. • Review subcontractor proposals and align with logistical efficiencies. • Review project financials under program manager oversight. • Track and document missing project costs. • Responsible for addressing and managing wastewater-related requests from national commercial clients. • Coordinating internal and external resources to meet client expectations and resolve wastewater issues. • Interacting with a variety of on-line databases and reporting systems. • Assist in developing change order requests for projects. • Ability to manage multiple tasks at a given time. • Review and update work completion reports. • Actively develop your own career growth. • Some weekend work may be required. • Some travel (5-10%) may be required.