We are seeking motivated and detail-oriented individuals to join our team as Remote Booking Agents. In this role, you will assist clients with planning and booking travel arrangements, all from the comfort of your home. This is a flexible, remote opportunity ideal for individuals looking to create additional income or transition into a work-from-home career. No prior experience is required—comprehensive training and ongoing support are provided. What You'll Do: - Assist clients with booking flights, hotels, cruises, and vacation packages - Research travel options and provide personalized recommendations - Manage reservations and ensure accuracy of all booking details - Communicate with clients via email and online platforms - Stay informed on travel deals, promotions, and industry updates What We're Looking For: - Strong communication and customer service skills - Self-motivated with the ability to work independently - Organized and detail-oriented - Willingness to learn and follow training systems - Interest in travel is a plus What You'll Get: - 100% remote, flexible work environment - Training and ongoing mentorship provided - Access to travel discounts and industry perks - Supportive team environment and resources - Opportunity for growth and increased earning potential Requirements: - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain

Servicing Representative Tempe, AZ About Unlock Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control. About the role The Servicing Representative involves resolving customer inquiries, coordinating with title agents, escrow officers, and loan officers to ensure smooth transactions, and managing complex servicing cases such as refinances, property sales, and buyouts. Additionally, the associate will monitor homeowner financial health, support intervention campaigns, and ensure compliance with servicing guidelines. They will also contribute to workflow enhancements, CRM system improvements, and data analysis to optimize processes and customer satisfaction. What you'll do - End-to-end ownership of standard servicing events such as refinances, owner buyouts, and home sales to ensure an exceptional customer experience and accurate recoupment of settlement funds. - Research, analyze, and resolve customer inquiries related to mortgage operations and Home Equity Agreements via phone and email. - Oversee and enhance workflows, optimizing processes for efficiency, reducing resolution times, and ensuring accurate payoff demands for refinance, property sales, and buyout events. - Coordinate and maintain productive relationships with internal and external stakeholders, customers, heirs, trustees, title agents, escrow officers, and loan officers. - Monitor homeowner financial health, leveraging credit and lien monitoring to support intervention campaigns and financial stability efforts including monitoring mortgage, property tax, and HOA payment status. - Ensure compliance with all policies, regulations, and servicing guidelines, including communication protocols for non-performing assets. - Utilize data analytics and performance metrics to monitor trends, track Key Performance Indicators (KPIs), and drive decision-making. - Oversee and optimize servicing tools, including CRM, CX platforms, chat, and telephone systems, while contributing to system enhancements and quality control. - Implement strategies to enhance customer satisfaction and service quality, ensuring continuous improvement in servicing operations. What we're looking for - High school diploma or equivalent required. - 1+ years experience in FinTech operations, preferably in mortgage operations, title, escrow, or appraisal. - Strong oral and written communication skills, with a talent for building rapport and effectively communicating complex financial information. - High attention to detail and ability to manage high volumes of work. - Ability to balance customer needs and investor requirements, providing optimal outcomes. - A collaborative spirit, both in supporting teammates and in seeking support when necessary. - A proactive approach to responsibilities, ensuring tasks are completed efficiently and effectively. - Experience with Home Equity Agreements or alternatives to traditional mortgages is a plus. - Hybrid role: must be able to work onsite at our Tempe, AZ office Mondays and Wednesdays. What we offer - Discretionary time off for rest and recharge - Comprehensive health plans covering medical, dental, and vision, fully funded by us - 4% employer match to your 401(k) contributions Target compensation is $32.00 - $34.00 per hour. Actual compensation varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, Unlock’s Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, and paid time off. Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

• Generate new SBA loan business through prospecting, outside calling, networking, attending conferences, and developing new referral sources within the healthcare industry. • Originate and fund SBA 7(a) loans nationwide, with a primary focus on healthcare-related businesses. • Maintain and apply a thorough understanding of the bank’s credit policy, SBA eligibility requirements, and necessary business practices to ensure accurate and complete loan application packages. • Achieve 100% of established annual production goals by year-end, as determined at or near the beginning of each year. • Generate loans that maintain an acceptable level of credit performance. • Assist Special Assets and Credit Services with servicing actions as requested within the assigned marketing area. • Participate in all required compliance training, including Bank Secrecy Act and anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars or conferences. • Perform other duties as assigned.

• Prospect and source potential new pharma and biotech customers to sell genomics, immunochemistry (IHC), proteomics, and flow cytometry services • Pitch and present Discovery Life Sciences research services and solutions using professional selling skills • Coordinate large, strategic meetings between customer’s senior scientific leadership and appropriate Company leadership to win large-scale projects with substantial revenue potential • Collaborate with scientific SMEs to obtain sales contracts • Productively manage an opportunity pipeline (25-50+ open opportunities) and Feasibility case queue with updated next steps and feedback from customers • Consistently advance calls and win business by setting clear next steps and properly executing them • Use logic, reason, and scientific acumen to close deals instead of relying on discounts • Report market intel back to team (Management, Business Unit Leadership, Sales, Marketing, etc.) by documenting sales calls and client feedback • Work cooperatively with inside sales support professionals, Global Account Managers, fellow Business Development Directors, Marketing, and Feasibility to maximize sales success in assigned territory • Generate a variety of reports for clients as needed • Respect the privacy of the personal information of patients, co-workers, and all individuals with whom the Company interacts • Ensure compliance with all laws and regulations applicable to the Company and its operations • Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here. Consistent and predictable attendance is an essential function of the position.