Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support. Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open. If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step. What you will do: - Deliver outstanding customer support via chats and emails; - Be organized and process driven, maintaing a structured workflow; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with developers and cross-functional specialists. What you need to succeed in this role: - Excellent English communication skills (Written C1 level or higher); - 1+ years of experience in a customer support role; - Experience providing support via chats and emails in English is a must; - CRM systems expertise; - Strong analytical thinking and reading skills; - Proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: - Experience in the gaming industry. What you get in return: - Provide services during flexible hours; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀 *Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected. We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support. Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open. If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step. What you will do: - Deliver outstanding customer support via chats and emails; - Be organized and process driven, maintaing a structured workflow; - Build strong and lasting customer relationships; - Keep up with evolving tools and technology; - Handle sensitive customer data with care and security; - Apply the latest and greatest customer happiness practices; - Maintain deep understanding of client solutions and meet KPI; - Communicate with developers and cross-functional specialists. What you need to succeed in this role: - Excellent English communication skills (Written C1 level or higher); - 1+ years of experience in a customer support role; - Experience providing support via chats and emails in English is a must; - CRM systems expertise; - Strong analytical thinking and reading skills; - Proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: - Experience in the gaming industry. What you get in return: - Provide services during flexible hours; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. If this is about you — let’s get to know each other before 2026 opens its doors. We can simply exchange ideas or talk through the opportunities for our growth together 🚀 *Benefits and conditions may vary depending on the terms of your engagement. Some benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected. We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

• Handle player inquiries across chat, email, and phone with genuine care and efficiency • Resolve account, purchase, and technical issues while creating positive experiences • Work with specialized teams to tackle complex cases and drive improvements • Document feedback and identify trends that help us build better products • Meet performance goals while maintaining the human touch that makes us special • Learn new tools and techniques while mentoring teammates

We are looking for an enthusiastic and motivated Arabic Tutor to join our excellent team of tutors in the UK. This is a great opportunity to provide online Arabic lessons and help students improve their language skills and confidence. As a tutor, you will prepare personalised learning programmes adapted to each student’s level and goals, supporting them throughout their learning journey. Your Role - Help students develop their Arabic language skills - Provide useful resources and effective study techniques - Monitor student progress and adjust lessons when needed Requirements - No previous teaching experience required - Basic knowledge of the Portuguese language - Passion for helping students learn and improve Advantages - Flexible schedule – choose your own hours - Work from anywhere in the UK - Fully online teaching opportunities - Earn between £20 and £40 per hour