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Making Outsourcing in the Philippines Work for You
Client Services Coordinator
Location
Philippines
Posted
79 days ago
Salary
0
Seniority
Junior
Job Description
Client Services Coordinator
Sourcefit
• Act as the main point of contact for clients after contract signing, managing all communications, timelines, and expectations through project completion. • Schedule and lead client onboarding and planning calls to gather goals, define deliverables, and ensure alignment. • Manage and track campaign timelines, coordinating with sales, editorial, design, production, and external vendors to ensure all deadlines are met. • Oversee the delivery and QA of digital marketing assets such as webinars, content syndication forms, custom landing pages, emails, and microsites. • Coordinate with the Sales team to gather project details, contracts, and goals at the project kickoff stage. • Provide clear direction and support to editorial, creative, and digital teams to meet campaign objectives and timelines. • Work with Finance to ensure accurate billing and completion of campaign-related documentation. • Maintain up-to-date campaign trackers and project documentation across systems such as Basecamp, spreadsheets, or project management tools. • Monitor campaign performance metrics and ensure timely delivery of lead reports and final recap documentation to clients. • Identify and troubleshoot challenges, escalating issues as necessary to ensure program success.
Job Requirements
- 1+ year of experience in administrative support, client services, or project coordination (internship experience acceptable).
- Strong organizational skills and the ability to prioritize multiple projects simultaneously.
- Excellent verbal and written communication skills, especially in client-facing interactions.
- Detail-oriented with strong follow-through and a collaborative attitude.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Benefits
- Work from Home
- Follow US Holidays
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• Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product. • Developing, growing, and nurturing client relationships. • Addressing all client inquiries on technical issues, processes, and fees, • Responding to incoming and outgoing client calls and emails. • External outreach to supporting educational and promotional campaigns. • Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.
Client Benefits Advisor
AO Garcia AgencyGlobal Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Role Description Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. - Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. - Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. - Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications - Dedication to delivering exceptional customer service experiences. - Strong communication and interpersonal skills. - Ability to lead and inspire teams to achieve outstanding results. - Desire to pursue professional growth and development while maintaining a healthy work-life balance. Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. - All interviews will be conducted via Zoom video conferencing. - We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. - If you would like more information about how your data is processed, please contact us.
• Promoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product. • Developing, growing, and nurturing client relationships. • Addressing all client inquiries on technical issues, processes, and fees, • Responding to incoming and outgoing client calls and emails. • External outreach to supporting educational and promotional campaigns. • Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.
