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Genpact

Headquartered in New York, New York, Genpact, which stands for “generating business impact,” is a world-leading digital business process and technology management firm. Using L

Senior Credit Controller – German

Location

Portugal

Posted

60 days ago

Salary

0

Seniority

Senior

Bachelor Degree1 yr expGermanEnglish

Job Description

Senior Credit Controller – German

Genpact

• Enter data accurately and efficiently, ensuring quality checks on cash receipts, support data cleansing and mass change processing projects. • Handle premium collections, check deposits, direct debits, commission payments, discounts, and overpayments. • Reconcile client and broker account differences, disburse cash, recover overdue debts, and manage brokers and partners based on contract nature or intermediaries. • Deliver exceptional service standards and key performance indicators (KPIs). • Liaise with internal and external parties to resolve queries within deadlines. • Distribute monthly statements of overdue accounts to clients and resolve questions promptly. • Input regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial movements. • Analyze aging reports and allocated portfolios. • Maintain and develop technical knowledge and expertise, contributing to best practices and procedural support. • Provide support, mentoring, and guidance as needed. • Participate in continuous improvement initiatives.

Job Requirements

  • Graduate or possess a professional qualification in a finance-related discipline.
  • Minimum year of experience in credit control.
  • Proficient in written and spoken German and English
  • Strong mathematical and analytical skills for complex data analysis and effective decision-making in business or technical issues.
  • Positive attitude, results-driven, with energy and determination to succeed in a fast-paced environment where response pace and quality are critical.
  • Strong writing and editing skills with attention to detail; ability to produce high-quality work under pressure and prioritize workload to meet tight deadlines.
  • Patient and respectful towards clients while being professionally firm in debt recovery.
  • Proficient in Excel and Outlook.

Benefits

  • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact – Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

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