About the role SwiftComply is adding a new BDR to our growing team! We are a fast-paced company with a mission to modernize water compliance and empower cities, utilities, and businesses with tools that help protect the environment and public health. If this excites you, this role offers the chance to contribute to the sales pipeline, connect with mission-driven organizations, and make a real impact. In this role you’ll connect with prospective customers to spark interest and schedule initial meetings with our sales team. What you'll do - Identify and develop cross-sell opportunities within the existing customer base, focusing on introducing additional SwiftComply modules and solutions - Partner closely with Customer Success Managers to align on target accounts, priorities, and cross-sell strategy - Engage customers through targeted outreach to generate interest - Understand current customer usage and uncover gaps where additional solutions can add value - Qualify cross-sell opportunities by mapping customer needs to relevant SwiftComply offerings - Schedule and support discovery and follow-up conversations for Sales - Maintain accurate tracking of outreach, opportunities, and pipeline in the CRM - Monitor progress against cross-sell pipeline and revenue targets - Test and refine messaging to improve engagement and conversion for specific product expansions - Share customer insights and common cross-sell signals with internal teams to strengthen go-to-market efforts - Receive coaching from internal and external mentors Who you are Experiences that could help you succeed in this role include: - 1-2 years of experience as a BDR/SDR or doing other outbound sales - Strong communication skills - comfortable engaging with people and building rapport quickly - Curious and genuinely interested in learning about government programs - Comfortable doing research on public-sector prospects - Willingness to learn, adapt and continuously improve - Organized, detail-oriented and keeping clear notes/ records - Resilient and persistent - with the ability to handle rejection and stay motivated - Ability to thrive in a fast-paced and evolving company - Self-driven - comfortable working remotely and proactive about working with teammates - Comfortable working with tools such as CRMs and sales engagement platforms Bonus points for: - Experience working with public sector customers such as utilities or municipalities - Experience in SaaS or technology sales - Exposure to Customer Success, Account Management, or expansion sales motions - Bachelor’s degree in Business, Marketing, Communications, or a related field Excited about making a positive impact with SwiftComply but don’t feel you meet 100% of the list? If you are a new graduate or someone looking to transition into tech sales and explore how you can grow your career from it, this may be a great role for you - especially if you are motivated by goals/metrics, challenges and fast growth, and protecting public health and the environment! Please note: Offer is contingent upon a successful completion of a background check. And we are unable to sponsor visas at this time; you must be a US Citizen or Permanent Resident authorized to work in the US. Compensation CAD$60k base + on-target commission of CAD$20k (uncapped) Location Canada (Remote - GTA Preferred) Benefits - Healthcare - we offer medical, dental, and vision insurance with an FSA or HSA option - Life insurance - we offer free life insurance plan for you - 401(k) - we provide pre-tax / Roth options with match - Remote - we work remotely and provide a US$1000 home office setup stipend - Time off - we offer an unlimited time-off policy, and encourage you to take time for vacation, wellness day, etc, for a positive work-life balance - Parental leave - we want you to enjoy some time with your new addition to the family Equity, Diversity, and Inclusion Bring your full self to work. SwiftComply strives to create an environment for all to participate, be authentic, and feel valued. We are committed to building an equitable workplace that moves our company and industry forward and know there is work to be done in advancing diversity and inclusion.

• Identify and develop cross-sell opportunities within the existing customer base, focusing on introducing additional SwiftComply modules and solutions • Partner closely with Customer Success Managers to align on target accounts, priorities, and cross-sell strategy • Engage customers through targeted outreach to generate interest • Understand current customer usage and uncover gaps where additional solutions can add value • Qualify cross-sell opportunities by mapping customer needs to relevant SwiftComply offerings • Schedule and support discovery and follow-up conversations for Sales • Maintain accurate tracking of outreach, opportunities, and pipeline in the CRM • Monitor progress against cross-sell pipeline and revenue targets • Test and refine messaging to improve engagement and conversion for specific product expansions • Share customer insights and common cross-sell signals with internal teams to strengthen go-to-market efforts • Receive coaching from internal and external mentors

Eligibility Representative-Evernorth (CarePathRx) Position Overview At Evernorth Health Services, we believe access to care starts with clarity, compassion, and trust. As an Insurance Eligibility Representative, you play a critical role in helping patients understand their coverage and financial responsibility so they can focus on their health with confidence. Supporting CarepathRx within our Pharmacy and Care Delivery organization, you will partner with patients, payers, and care teams to ensure accurate insurance verification and a smooth reimbursement experience. This role is ideal for someone who is detail-oriented, patient-focused, and motivated to grow their expertise in specialty pharmacy and infusion services. Schedule: Monday–Friday, 8:00 AM–6:00 PM EST (rotating shifts) Key Responsibilities • Deliver accurate and timely insurance eligibility verification to support patient access to specialty pharmacy and infusion services • Translate insurance benefits into clear cost estimates and coverage explanations for patients and care teams • Create and maintain complete, accurate patient profiles, including demographics, insurance details, and authorization status • Generate financial responsibility letters and review benefits with patients by phone in a supportive, easy-to-understand manner • Secure prior authorizations and required payer documentation to prevent delays in care • Coordinate financial assistance applications, payment agreements, and required waivers • Monitor reimbursement activity, identify issues early, and assist with research to support resolution • Collaborate with internal partners to ensure a seamless patient and client experience • Maintain productivity, quality, and accuracy standards while managing multiple priorities • Demonstrate accountability, follow-through, and pride in delivering reliable, high-quality work • Contribute to continuous improvement by sharing insights and supporting efficient reimbursement workflows Qualifications Required Qualifications • High school diploma or GED • Minimum 1 year of experience in insurance verification, prior authorization, or related reimbursement work within a healthcare setting • Working knowledge of medical terminology • Proficient computer skills, including Microsoft Office products • Strong math skills with attention to detail • Clear written and verbal communication skills • Strong organization and time management abilities Preferred Qualifications • Experience navigating payer websites and eligibility systems • Understanding of coordination of benefits • Knowledge of pharmacy versus medical benefit payers • Familiarity with prior authorization requirements and plan formularies • Experience supporting specialty pharmacy or infusion services About CarepathRx at Evernorth As part of Evernorth Health Services, CarepathRx partners with hospitals and health systems to deliver specialty pharmacy and infusion services that improve outcomes and elevate the patient experience. Our teams are ambitious, compassionate experts committed to learning, growing, and making healthcare simpler and more human every day. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. *Shift time specific to region assigned Meet the team: We are looking for an energetic and detail-oriented person to join our Customer Support team. As a key member of this team, you are responsible for engaging and connecting with each customer, lead generation, and providing a high-quality customer experience. Each day offers new and exciting challenges as you interact with new prospects from different marketing initiatives. Where you come in: - Outbound call representative focused on qualifying prospects and guide along the purchase process - Complete lead conversions by capturing required information from the customer - You will handle all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner - Connect and inspire customers to be excited about the Dexcom CGM, and clearly explain system features and benefits with recommendations on how to obtain Dexcom CGM - You will provide clear and concise explanations to customer inquiries in an organized and timely manner - You will troubleshoot and resolve customer issues using desktop applications - You will compassionately handle sensitive situations surrounding healthcare needs - You adhere to all client and regulatory compliance laws (HIPAA), FDA approved usage and documentation - This position assumes and performs other duties as assigned What makes you successful: - You are a self-starter with a positive outlook and outstanding interpersonal abilities - You provide excellent customer service through active listening on every interaction - You aim to resolve issues on the first interaction by being proactive, patient, empathetic and understanding - You adhere to all client and regulatory compliance laws (HIPAA) - You can build strong relationships with customers, peers and colleagues and you have the flexibility to adapt within a fast-paced growing environment - You understand the importance of our roles in improving the lives of those living with diabetes - Required qualifications include logical problem-solving skills, availability to work various shifts, ability to use Window operating systems and predictable and reliable attendance. - Preferred qualifications include 3-4 years of customer service and insurance benefits experience, excellent oral and written communication skills, some technical background and bilingual in English and Spanish. What you’ll get: - A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. - A full and comprehensive benefits program. - Growth opportunities on a global scale. - Access to career development through in-house learning programs and/or qualified tuition reimbursement. - An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Travel Required: - 0-5% Experience and Education Requirements: - Typically requires a minimum of 2-4 years of related experience and a High School diploma/certificate or equivalent. Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option. Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications. Salary: $22.59 - $33.84