Role Description The Revenue Cycle Specialist, Payments & Remittance will be responsible for accurately posting and reconciling insurance payments into the practice management system, ensuring all transactions are recorded in compliance with contractual and regulatory guidelines. This role requires strong attention to detail, the ability to work across multiple systems, and a commitment to meeting accuracy and productivity benchmarks. This is a 100% remote position. - Accurately post all insurance payments, adjustments, and denials to client accounts in an accurate and timely manner. - Review and reconcile check deposits, EFTs, and lockbox reports to ensure completeness and accuracy of payment posting. - Ensure all payments are posted in accordance with payer contracts and client-specific rules. - Maintain a high level of productivity while meeting quality standards (99%+ accuracy). - Ensure all payments show matched and reconciled on the Reconciliation Report, entering notes indicating reasoning for non-match on all discrepancies. - Manage the Zentist portal daily to mark payments as posted and ensure the daily deposit is complete. - Assign denied claims to denial management and AR teams within Denticon’s task manager to ensure proper handling of underpayments. - Monitor and process Electronic Remittance Advice (ERA) in DentalxChange. - Resolve all payments with missing Explanation of Benefits (EOB). - Acquire Electronic Remittance Advice (ERA)/ Explanation of Benefits (EOB) files from multiple sources including but not limited to DentalxChange, Zentist, Payor Portals, phone calls to payors. - Escalate recurring payer issues or payment variances to Revenue Cycle Manager for resolution. - Maintain status reporting of workload on Daily Tracker for payment & denial posting, reconciliation and ERA processing for assigned practices. - Pre-Audit and escalate fee discrepancies to the fees team. - Initiates refund tickets of received overpayments requests from payors. - Adhere to HIPAA guidelines and internal compliance protocols. Qualifications - High School Diploma or Equivalent Required. - Associate’s Degree in Business Administration, Economics or related field strongly preferred. - Three (3) years previous buying experience strongly preferred, or ability to demonstrate comparable combination of knowledge and skill. - Ability to exercise independent judgement. - Excellent written and verbal communication skills. - Demonstrates aptitude in effective negotiating. - Familiarity with market research, data analysis and forecasting techniques. Requirements - Productivity - Consistently post 30+ payments/adjustments per hour worked. Auto-posted payments are included in productivity totals. - Accuracy - Maintain a minimum accuracy rate of 99% for all posting activities. - Timeliness - Manual Posting: Ensure all manual payment postings are completed within 2 business days of receipt. - Timeliness - ERA Reconciliation: Complete ERA auto-posting reconciliation within 5 business days of posting. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - While performing the duties of this job, the employee is regularly required to talk or hear. - The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. - This position requires the ability to occasionally lift products and supplies, up to 20 pounds. Competencies - Quality of Work – Consistently produces acceptable quality of work and only requires a reasonable amount of supervision. - Initiative – Demonstrates a strong work ethic. Takes the appropriate risks and focuses on outcomes. Needs only a reasonable level of supervision. - Communication – Demonstrates effective listening skills. Maintains eye contact. Focuses on content. Is thoughtful and articulate when speaking with others. Has good written and oral communication skills. - Customer Service – Is attentive and responsive to the needs of others. Handles difficult situations with patience, tact and grace. Accurately identifies and anticipates needs. Flexible with making adjustments in service delivery. - Punctuality/Time Management – Is reliable and punctual to work and all meetings, functions and training. Fulfills commitments on time that contribute to team goals. - Ensures Accountability – Holds self and others accountable to meet commitments. - Action Oriented – Taking on new opportunities and touch challenges with a sense of urgency, high energy and enthusiasm. - Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Partners with others to get work done. Gains trust and support of others. Legal Disclaimer We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.

• Manage the closed-won process for all net new accounts, ensuring each deal meets defined criteria before processing. • Respond to helpdesk ticket requests in a timely and accurate manner, including amendment requests, order and contract creation, and Salesforce troubleshooting. • Validate and approve quotes within authorized discount thresholds, ensuring compliance with pricing and approval policies. • Collaborate with Mid-Market Sales to transition large enterprise deals into onboarding efficiently and accurately. • Identify opportunities to streamline workflows, enhance automation, and reduce friction in deal operations. • Maintain accuracy and consistency of data across Salesforce and related systems, proactively identifying and resolving discrepancies. • Collaborate with internal teams to support key initiatives in sales operations, payments, upsells, and revenue management.

About the Role: We are hiring a Revenue Operations Analyst to scale our global revenue engine through systems ownership, data integrity, and cross-functional alignment. While this role is the primary operational partner for our Client Success and Support teams, you will work across the entire revenue funnel to ensure a seamless transition from lead to renewal. Sitting at the intersection of Sales, Marketing, and Client Success, you will play a critical part in ensuring our "post-sales" teams have the tools and insights they need to drive retention and growth, while maintaining a unified data strategy with the broader Revenue Operations team. What You’ll Do: - Cross-Functional Tech Ownership: Own and administer the core Client Success technology stack (driven largely in HubSpot), ensuring these systems sync seamlessly with Sales and Marketing tools to maintain a unified revenue engine - Operational Partnership: Partner with leaders across Client Success, Sales, and Marketing to design workflows that ensure a smooth “hand-off” from closed-won deals to onboarding and long-term retention - Revenue Lifecycle Support: Optimize operations across the entire customer journey, focusing on onboarding and adoption while identifying expansion signals that Sales can act upon - Holistic Reporting: Build and maintain dashboards that provide a 360-degree view of the customer, linking CX performance metrics (retention, health) to top-line revenue goals - Process Engineering: Proactively identify friction points in the customer lifecycle to reduce manual work, improve data hygiene, and automate the “reneal-to-lead” feedback loop - Strategic Enablement: Serve as a trusted operational partner, helping all revenue-facing teams work more efficiently through smarter automation and cleaner data What We’re Looking For: - Full-Lifecycle Fluency: A strong understanding of the “leads-to-renewals” journey, including specific expertise in CS metrics (GRR, NRR, NPS) and how they impact company-wide revenue - Systems Thinking: The ability to translate complex business needs into scalable system requirements that don’t just solve a CS problem, but improve the overall revenue process - Data Integrity Mindset: Exceptional analytical skills with a focus on how data moves between different platforms– ensuring no information is lost between Sales and Client Success - Collaborative Approach: Proven ability to work across departments and communicate technical solutions to non-technical stakeholders in Sales, Marketing, and Finance Join Consensus and enjoy a robust benefits package designed with your well-being in mind: - Health & Wellness: Benefit from a generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage. Enjoy employer contributions to your HSA, and take advantage of HSA/FSA programs to maximize your tax savings. - Retirement Ready: Secure your future with our 401(k) plan featuring company-matching contributions. - Family First: We offer paid parental leave, so you can prioritize what matters most—your family. - Work-Life Balance: Enjoy unlimited PTO and 12 company holidays to recharge and refresh. Celebrate your birthday with a day off, and enjoy Flex Fridays, where every third Friday of the month is yours to unwind. - Flexible Work Options: Work in a flexible, remote environment that suits your lifestyle, with a top-tier WFH setup provided when you join. - Grow with Us: Participate in our professional development program to expand your skills and advance your career. - Give Back: Make a difference in your community with two paid volunteer days each year at a charity of your choice.

About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. About the Company Our client is an operator-led, AI-powered revenue systems company building next-generation go-to-market (GTM) infrastructure for scaling businesses. They design automation-first revenue engines that transform real-time market signals into predictable pipeline growth. Their stack is deeply AI-native, leveraging tools like Clay for signal intelligence and Claude Code for development acceleration, alongside workflow automation and custom-built internal systems. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re hiring a Senior Client Revenue Manager for a highly strategic, client-facing remote role where you will own a portfolio of accounts and be directly responsible for revenue retention, expansion, and performance outcomes. This role is designed for someone who operates like a consultant + operator hybrid—you don’t just manage relationships, you diagnose problems, interpret data, and drive revenue decisions in real time. You are expected to function at the level of a US-based senior client partner, leading executive conversations, pushing back when needed, and proactively identifying growth opportunities. Key Responsibilities - Client Ownership & Revenue Growth - Own Net Revenue Retention (NRR) across your book (retention + expansion) - Lead structured, high-quality weekly client calls with senior stakeholders - Identify and drive upsell and expansion opportunities proactively - Build relationships where you are viewed as a trusted revenue advisor—not support - Campaign Intelligence & Strategy - Analyze outbound performance (reply rates, targeting, sequencing, deliverability) - Diagnose issues quickly and recommend clear, data-backed actions - Partner with clients on ICP, messaging, and GTM strategy refinement - Surface risks and opportunities before clients ask - Systems & Data Ownership - Work daily inside HubSpot, Airtable, Clay, and AI workflows - Pull and interpret campaign data independently—no reliance on technical teams - Maintain accurate account insights, pipeline visibility, and health tracking - Translate client needs into clear execution plans for internal teams - AI-Driven Workflow Execution - Use Claude as a core operating tool for: - Call preparation and strategic thinking - Campaign analysis and insight generation - Client communication and synthesis - Leverage Clay for signal detection, enrichment, and outbound insights - Continuously improve workflows using AI and automation tools