Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH Job Classification Title Network Manager I (NS) Position Number 60038182 Grade DT11 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Deputy Infrastructure Director serves as the second-in-command to the Infrastructure Director and plays a critical leadership role in managing IT service delivery across 13 state-operated healthcare facilities. This position directly oversees the Help desk and Desktop Support managers, ensuring high-quality end-user support, incident resolution, and endpoint readiness, including EHR-related systems such as Epic. The Deputy Infrastructure Director contributes to strategic planning, operational oversight, team development, and IT service performance monitoring, supporting the continuity and efficiency of patient care and administrative services. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $105,341.00 - $184,345.00 Recruitment Range: $105,341.00 - $139,446.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: - Thorough knowledge of the capabilities and limitations of a wide range of equipment, software, and services necessary to administer the information processing needs. - Thorough knowledge of the management techniques involved in resource allocation and personnel management. - Ability to plan for the IT needs of the department. - Ability to establish, consult, advise, and maintain effective working relationships with vendors, clients, top level management of the department, and the public. Physical Requirements Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, or pull or otherwise move objects including the subject’s own body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and other sedentary criteria are met. The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds This position is fully remote About the Office of the Secretary The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact. About the NC DHHS Information Technology Division In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services. Compensation and Benefits The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits. Supplemental Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. - Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. - Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. - Applications must be submitted by 11:59 PM the day before the closing date. - Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. - Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks. - Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. - For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. Veterans’ and National Guard Preference - Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. - Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. - Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. CONTACT INFORMATION: If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in computer science or an IT related field or a related curriculum from an appropriately accredited institution and four years of progressive experience in telecommunications network management, analysis, or design OR Associate degree in computer science or an IT related field or a related curriculum from an appropriately accredited institution and five years of progressive experience in telecommunications network management, analysis, or design OR High School or General Educational Development (GED) diploma and eight years of progressive experience in telecommunications network management, analysis, or design OR An equivalent combination of education and experience EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Dreisa Yvonne Johnson Email: talentacquisition@dhhs.nc.gov

A Regional Clinical Director manages the Georgia region for Myers Assessment and Therapeutic Services in which ABA services are provided to clients with autism and other special needs. The clinical director must be able to competently perform all duties of other clinical positions, such as behavior supervisor, case manager, senior behavior instructor, behavior instructor, as well as some administrative positions, such as administrative assistant, and to perform these positions as needed to ensure successful service delivery within the assigned region. Why you will love working at Myers Assessment and Therapeutic Services: The Regional Clinical Director is responsible for monitoring the growth of the region and hiring and training appropriate clinical and administrative staff members to fulfill all the necessary roles of the region in order for the clinical director to participate in the following “core” duties: - Conduct face-to-face or virtual supervision for clients in your region who have funding for BCBA supervision, as needed; schedule sessions to occur with case manager whenever possible - Provide both in-office and in-field overlaps with all BCBA and BCaBA mentees working under your supervision in order to provide them with consistent supervision so that they may complete their mentorship in a timely manner - Train behavior supervisors/case managers - Meet with supervisors/managers weekly to review their caseload and logs - Write initial and progress reports for clients and/or edit reports submitted by case managers - Manage client/staff issues by following company and/or funding source policies, as well as making appropriate decisions using professional judgment - Perform all responsibilities related to intakes of new clients in designated region - Monitor liaison/evaluation meetings for region and perform liaison and evaluation meetings of supervisors/managers and other clinical staff members annually - Monitor clients in your designated region - Monitor hiring of new behavior technicians - Schedule BT/RBTS based on BTs skill set and clients' needs - Monitor clinical trainings for clinical staff in your region - Conduct clinical trainings, such as senior behavior instructor training, as needed - Monitor quality improvement initiatives and employee incentive programs for your region - Monitor social events for your region - Monitor and attend local and national professional conferences and parent support group meetings to present research and to give presentations - Meet with funding source directors (e.g., school district and regional center directors) at least annually to foster amiable working relationships and to make presentations regarding Behavior Frontiers services - Optional: Engage in research and development projects to ensure that Myers Assessment is always expanding and incorporating cutting edge information into our service delivery (e.g., create new data sheets, curriculum, trainings, services offerings, etc. Benefits designed with clinicians in mind: - Competitive Salary - Attainable quarterly bonuses - On-demand paychecks with Sure payroll - Medical, Dental and Vision insurance upon the first day of hire - Paid PTO & sick leave - Flexible workdays and time - Mileage reimbursement, laptop, Tablet - Continuing Education: $750.00 annually - Exclusive Proprietary Data Collection Software: Exclusive use of Myers Assessment and Therapeutic Services data collection software (CentralReach) - Virtual Assessment Tools: AFLS, ABLLS, VB-MAPP, PDDBI, Vineland, etc. - Exclusive Premier Training: Exclusive initial BT/RBT training, student analyst curriculum and internal RBT certificate training - Comprehensive client resources and curriculum - Paid conference attendance (e.g., registration, travel, room, meals, etc.) - Opportunities to participate in research projects and present at conferences - Paid professional liability insurance - Free Telehealth: HIPPA compliant Microsoft Teams - Options to work virtually - Flexible schedule Qualifications and Skills: - BCBA Certification - At least 3-5 years of certification as a BCBA - At least 1-2 years supervising other BCBAs preferred - Master’s or Doctorate degree in education, psychology, or behavior analysis - Experience working as a behavior supervisor designing ABA programs for children with autism, as well as training parents and technicians how to implement these interventions - Knowledge and experience with DTT, NATS/NET, VB - Experience conducting assessments: VB-MAPP, Vineland, FBA,

The Director of Residential Services provides oversight for The Florida Sheriff Youth Ranches programs and services at each of the three residential programs in Florida. The Director of Residential Services is responsible for residential programs and services and provides coaching to program staff in development, administration, and coordination of programs. The Director of Residential Services is directly responsible to the Vice President Program. This position is exempt from overtime pay. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned. - Provides oversight and consultation for the administration and supervision of residential programs, services, and facilities. - Recruits, selects, orients, trains, and supervises Program Directors, Campus Life Director, and Clinical Director; appraises performance, disciplines, addresses complaints and resolves problems. - Provides risk management training for all new employees at all residential programs. Manages, participates and instructs as necessary on various topics required by the FSYR and its contractual and monitoring agencies. Provides additional training for staff when needed. - Assists the Vice President Program and program staff to ensure that all licensing, accreditation, contracts, rate agreements, Medicaid applications, and other standards for programs and services are met. - When needed, facilitates relationships between programs and services and with the Main - In conjunction with the Vice President Program, assists program staff in the development of any new programs/services or to make any major changes or modifications to existing programs/services. - In conjunction with program staff maintains relationships with District/Regional DCF, DJJ, Medicaid or other agencies. - Coordinates with the Quality Improvement Director in developing policies, procedures, directives, manuals and training programs. - Provides oversight and coaching towards budget, expenditures, and revenue generating activities to ensure that resources are maximized and that all programs are fiscally accountable. - Ensures that responsible employees are monitoring all required clinical and non-clinical documentation and case records to ensure timely and up-to-date completion. - Enthusiastically supports and works with Donor Relations staff of the agency to ensure that donors, Sheriffs, volunteers and other stakeholders are cared for and serviced in a timely and high-quality fashion, and makes visitors feel welcome and comfortable. - Troubleshoots problem areas and carries out any special projects which may be assigned by the Executive Vice President. Facilitates relationships with consulting psychiatrists and ensures sound customer service. EDUCATION AND EXPERIENCE REQUIREMENTS A Master’s degree in the human services field from an accredited college or university is required. A minimum of seven years’ experience in a social service setting with at least five years in an administrative or supervisory capacity is required. Experience in administering multi-service, multi-site agencies with a residential component will be given preference. REQUIRED KNOWLEDGE, SKILLS AND ABILITIE - To perform this job successfully, an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. - Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and complex governmental regulations; ability to write reports, proposals, policy, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups. - Must have a general orientation to and a basic understanding of the use of computers and other technology in the human service field, including basic knowledge of the use of word processors, databases, spreadsheets and other PC software applications. - Must have the ability to travel as needed in relation to the duties of the position. - Must have the ability to train all levels of staff in policy, procedures, and techniques related to their duties and responsibilities. - Must be creative and entrepreneurial in approach to human services while maintaining a deep respect and appreciation for roots, saga and agency history. - Must have the ability to positively represent the agency in a variety of settings including meetings with other human service agencies, law enforcement agencies, donors, state or national associations, businesses and other public. - Must have the ability to write legibly and document necessary information accurately. - Must have the ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret extensive variety of instructions; and the ability to deal with problems involving a variety of situations. - Must have the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, and the ability to compute rate, ratio, and percentage as well as other basic statistical computations. - Must be well organized, attentive to details, and task oriented. Job Type: Full-time Pay: $72,000 Annually Benefits: 401(k) Plan with up to 4% company match Annual Leave and Sick Leave Holidays Company Paid Long Term Disability Company Paid Life Insurance Medical, Dental, and Vision Insurance Employee Assistance Program Health Savings Account, Supplemental Life Insurance, Short Term Disability and Aflac Products Available We are an equal opportunity employer and a drug free workplace. Background Screening Requirement Employment in this position is contingent upon successful completion of a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse, as required by Florida law. Pursuant to House Bill 531 (2025), applicants are encouraged to review the Care Provider Background Screening Clearinghouse Education and Awareness information available at: https://info.flclearinghouse.com

The Director of Residential Services provides oversight for The Florida Sheriff Youth Ranches programs and services at each of the three residential programs in Florida. The Director of Residential Services is responsible for residential programs and services and provides coaching to program staff in development, administration, and coordination of programs. The Director of Residential Services is directly responsible to the Vice President Program. This position is exempt from overtime pay. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned. - Provides oversight and consultation for the administration and supervision of residential programs, services, and facilities. - Recruits, selects, orients, trains, and supervises Program Directors, Campus Life Director, and Clinical Director; appraises performance, disciplines, addresses complaints and resolves problems. - Provides risk management training for all new employees at all residential programs. Manages, participates and instructs as necessary on various topics required by the FSYR and its contractual and monitoring agencies. Provides additional training for staff when needed. - Assists the Vice President Program and program staff to ensure that all licensing, accreditation, contracts, rate agreements, Medicaid applications, and other standards for programs and services are met. - When needed, facilitates relationships between programs and services and with the Main - In conjunction with the Vice President Program, assists program staff in the development of any new programs/services or to make any major changes or modifications to existing programs/services. - In conjunction with program staff maintains relationships with District/Regional DCF, DJJ, Medicaid or other agencies. - Coordinates with the Quality Improvement Director in developing policies, procedures, directives, manuals and training programs. - Provides oversight and coaching towards budget, expenditures, and revenue generating activities to ensure that resources are maximized and that all programs are fiscally accountable. - Ensures that responsible employees are monitoring all required clinical and non-clinical documentation and case records to ensure timely and up-to-date completion. - Enthusiastically supports and works with Donor Relations staff of the agency to ensure that donors, Sheriffs, volunteers and other stakeholders are cared for and serviced in a timely and high-quality fashion, and makes visitors feel welcome and comfortable. - Troubleshoots problem areas and carries out any special projects which may be assigned by the Executive Vice President. Facilitates relationships with consulting psychiatrists and ensures sound customer service. EDUCATION AND EXPERIENCE REQUIREMENTS A Master’s degree in the human services field from an accredited college or university is required. A minimum of seven years’ experience in a social service setting with at least five years in an administrative or supervisory capacity is required. Experience in administering multi-service, multi-site agencies with a residential component will be given preference. REQUIRED KNOWLEDGE, SKILLS AND ABILITIE - To perform this job successfully, an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. - Must have the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and complex governmental regulations; ability to write reports, proposals, policy, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups. - Must have a general orientation to and a basic understanding of the use of computers and other technology in the human service field, including basic knowledge of the use of word processors, databases, spreadsheets and other PC software applications. - Must have the ability to travel as needed in relation to the duties of the position. - Must have the ability to train all levels of staff in policy, procedures, and techniques related to their duties and responsibilities. - Must be creative and entrepreneurial in approach to human services while maintaining a deep respect and appreciation for roots, saga and agency history. - Must have the ability to positively represent the agency in a variety of settings including meetings with other human service agencies, law enforcement agencies, donors, state or national associations, businesses and other public. - Must have the ability to write legibly and document necessary information accurately. - Must have the ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret extensive variety of instructions; and the ability to deal with problems involving a variety of situations. - Must have the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, and the ability to compute rate, ratio, and percentage as well as other basic statistical computations. - Must be well organized, attentive to details, and task oriented. Job Type: Full-time Pay: $72,000 Annually Benefits: 401(k) Plan with up to 4% company match Annual Leave and Sick Leave Holidays Company Paid Long Term Disability Company Paid Life Insurance Medical, Dental, and Vision Insurance Employee Assistance Program Health Savings Account, Supplemental Life Insurance, Short Term Disability and Aflac Products Available We are an equal opportunity employer and a drug free workplace. Background Screening Requirement Employment in this position is contingent upon successful completion of a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse, as required by Florida law. Pursuant to House Bill 531 (2025), applicants are encouraged to review the Care Provider Background Screening Clearinghouse Education and Awareness information available at: https://info.flclearinghouse.com