• Define and own the technical architecture for QM, PM, and Platform product areas, spanning backend microservices, frontend systems, APIs, data infrastructure, and cloud deployment. • Lead architectural design reviews, produce Architecture Decision Records (ADRs), and drive system-level trade-off analyses across the global engineering team. • Establish and evolve engineering standards, design patterns, coding guidelines, and best practices for the full stack. • Identify systemic technical risks, scalability constraints, and security vulnerabilities; drive their resolution across teams and time zones. • Evaluate emerging technologies and frameworks; recommend and lead adoption initiatives that advance quality, performance, and developer velocity. • Contribute hands-on to the most critical and complex features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontends. • Own architectural implementation of microservices, event-driven systems, and multi-tenant SaaS patterns at enterprise scale. • Drive performance engineering: profiling, load testing, capacity planning, and optimization across the platform. • Champion secure-by-design practices aligned with OWASP Top 10, SOC 2, and enterprise customer security requirements. • Review code across the engineering team; set a high bar for code quality through exemplary contributions and thorough, constructive reviews. • Serve as the senior technical mentor for Architects, Senior Engineers, and mid-level engineers across the US and global teams. • Build a culture of engineering excellence, continuous improvement, and technical ownership within the Atlanta team. • Lead internal knowledge-sharing initiatives: tech talks, architecture guild sessions, engineering wikis, and documentation. • Define technical career development pathways; provide coaching and feedback that helps engineers grow into the next level of their careers. • Serve as the primary technical liaison between the Atlanta engineering team and global R&D leadership in Israel and India. • Collaborate with Product Management, UX Design, Data Engineering, and Customer Success to ensure technical strategy is aligned with product vision and customer needs. • Represent engineering perspectives in quarterly roadmap planning, executive-level technical reviews, and cross-functional working groups. • Drive effective async communication practices that bridge significant time-zone differences across three global engineering centers. • Lead integration of AI/ML capabilities into QM and PM product features, including LLM-powered workflows, speech analytics, automated scoring, and predictive models. • Partner with Verint's AI research teams to translate research outcomes into production-grade, maintainable platform features. • Drive proof-of-concept initiatives and innovation sprints for next-generation product capabilities. • Evaluate and recommend AI/ML tooling, frameworks, and infrastructure investments for the platform. • Own the CI/CD strategy and platform engineering standards for the Atlanta engineering team. • Oversee Kubernetes/cloud infrastructure design on AWS and/or Azure, GitOps practices, and deployment reliability. • Establish SLOs, SLIs, and error budgets; lead post-incident reviews and drive systemic reliability improvements. • Ensure observability standards are in place across the platform: logging, metrics, distributed tracing, and alerting.

Role Description We are seeking a Release Train Engineer for the MASC-F program to facilitate PI planning, manage risks, and drive process improvements across the OSF Release Train. The ideal candidate will possess a Secret clearance, software engineering experience in the defense industry, and a strong ability to leverage Agile tools to guide teams through the full product lifecycle. Responsibilities include but are not limited to the following: - Facilitate the Program Increment planning events and readiness for events across the program - Maintain metrics, analysis, and reports on the health, performance and flow of the OSF Release Train - Proactively manage and resolve risks and dependencies on the OSF Release Train - Escalate and track blocking issues and impediments to progress, coordinate with leadership help to remove as needed - Coordinate with technical and program leadership to refine processes and drive improvements - Facilitate system demos, scrum of scrums, and other OSF Release Train events as designated - Guide growth of Scrum Masters on the OSF Release Train Qualifications - At least 3+ Years of RTE experience - Software engineering / Project engineering experience working within the defense industry - Experience using Agile Lifecycle Management tools (e.g. Jira, VersionOne, Rally, etc.) - Strong prioritization skills; ability to focus on what drives the most value - Strong communication skills, both verbal and written; ability to communicate effectively at all organizational levels - Ability to leverage and implement agile patterns in support of a disciplined engineering context - Familiarity with product and release lifecycle from requirements development to retirement - Ability to decompose features into user stories - Experience with git and git based repository systems (e.g. Gitlab, Bitbucket, etc.) - Secret clearance Requirements - Must have an active and transferable DoD security clearance with current investigation at the required level - Must be able to maintain the required clearance Benefits - Comprehensive health insurance options - Generous 401K plan - Competitive salaries - Continuous career growth opportunities - Flexible schedules including remote work - Mentoring and performance incentives

• Perform detailed engineering tasks for industrial greenfield and brownfield facility modifications. • Design equipment access platforms, pipe supports, foundations, facility repair drawings, and new building structures. • Collaborate with process engineers, plant managers, owners, and contractors. • Prepare and manage project documentation timelines and deliverables. • Lead complex assignments requiring innovative techniques and continuous improvement of design procedures. • Coordinate with multidisciplinary teams across Olsson. • Communicate regularly with project managers to report progress. • Supervise, lead, mentor, and/or support senior and junior staff. • Maintain accurate project and client records within the firm’s project management system. • Travel nationally as needed to verify site conditions or audit installations.

• Be at the forefront of engineering innovation, supporting complex and multifaceted projects, guided by industry experts. • Play a critical role in maintaining the high quality and precision of our projects through involvement in quality assurance and control. • Contribute creatively to technical designs, gaining invaluable mentorship from seasoned engineers. • Collaborate with diverse, skilled teams, learning to integrate different perspectives for successful project execution. • Embrace a culture of continual learning and professional development, positioning yourself at the cutting edge of engineering.