Job Closed

This listing is no longer active.

Savista logo
Savista

An end-to-end revenue cycle services provider serving healthcare organizations for over 30 years.

Bilingual Eligibility Specialist

BilingualBilingualFull TimeRemoteJuniorTeam 1,001-5,000Since 1994H1B No SponsorCompany SiteLinkedIn

Location

Georgia

Posted

92 days ago

Salary

$16 / hour

Seniority

Junior

High School1 yr expEnglishSpanish

Job Description

Bilingual Eligibility Specialist

Savista

• Screen patients to assess financial assistance eligibility and provide compassionate guidance on available programs. • Facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation. • Act as a liaison between patients, hospital staff, and government agencies to establish eligibility, secure funding and resolve coverage issues. • Manage multiple patient cases, prioritizing tasks to meet deadlines and ensure effective follow-up on pending applications. • Clearly communicate financial obligations, funding options, and program details to patients in an empathetic and professional manner. • Maintain accurate and confidential records in compliance with HIPAA and organizational policies. • Consistently achieve productivity and quality metrics, contributing to the organization's financial counseling objectives. • Efficiently use multiple systems and databases to gather, track, and report on patient data. • Complete special projects, as assigned.

Job Requirements

  • High school diploma or GED
  • Proficiency in English and Spanish
  • At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling.
  • Flexibility to provide support at nearby hospital locations within assigned market area, as needed for vacancy coverage.
  • Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail.
  • Excellent verbal and written communication skills, with the ability to explain complex information clearly and empathetically.
  • Ability to identify solutions to financial challenges, leveraging program knowledge to benefit patients.
  • Capability to work in a fast-paced environment with changing priorities and patient needs.
  • Demonstrate genuine care for patients’ needs and concerns, building trust and rapport.
  • Work effectively with colleagues, hospital staff, and external agencies to achieve shared goals.
  • Ensure all documentation is accurate, complete, and submitted on time.
  • Reliable internet connection and a secure workspace.
  • Experience in healthcare revenue cycle, financial counseling, or insurance verification (preferred).
  • Basic knowledge of state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability (preferred).
  • Knowledge of medical terminology and healthcare accounts receivable processes (preferred).

Related Categories

Related Job Pages

More Bilingual Jobs

ContactLink Solutions logo

English-Chaldean Bilingual Interpreter

ContactLink Solutions

Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Bilingual92 days ago
Full TimeRemoteTeam 51-200

Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Chaldean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between CHALDEAN and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: - Fluency in English and Chaldean - Minimum 1 year interpretation experience preferred - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: - 90% English proficiency - Steady wired internet connection - USB wired headset - Windows 10 or Mac What we offer you: - Fully remote. Interpreter works from his/her home office - Full-time contractor position - Immediate availability to start working after onboarding - Monthly payments Your responsibilities: - Answer calls professionally, acting according to the interpreter’s code of conduct - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) - Go into internal professional training - Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Turkey
Job Closed
ContactLink Solutions logo

English-Chaldean Bilingual Interpreter

ContactLink Solutions

Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Bilingual92 days ago
Full TimeRemoteTeam 51-200

Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Chaldean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between CHALDEAN and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: - Fluency in English and Chaldean - Minimum 1 year interpretation experience preferred - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: - 90% English proficiency - Steady wired internet connection - USB wired headset - Windows 10 or Mac What we offer you: - Fully remote. Interpreter works from his/her home office - Full-time contractor position - Immediate availability to start working after onboarding - Monthly payments Your responsibilities: - Answer calls professionally, acting according to the interpreter’s code of conduct - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) - Go into internal professional training - Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Egypt
Job Closed
ContactLink Solutions logo

English-Chaldean Bilingual Interpreter

ContactLink Solutions

Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Bilingual92 days ago
Full TimeRemoteTeam 51-200

Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Chaldean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between CHALDEAN and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: - Fluency in English and Chaldean - Minimum 1 year interpretation experience preferred - Excellent listening, retention and note taking skills to maintain a high level of accuracy. - Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. - Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: - 90% English proficiency - Steady wired internet connection - USB wired headset - Windows 10 or Mac What we offer you: - Fully remote. Interpreter works from his/her home office - Full-time contractor position - Immediate availability to start working after onboarding - Monthly payments Your responsibilities: - Answer calls professionally, acting according to the interpreter’s code of conduct - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) - Go into internal professional training - Communicate and report to your team leader *Based on your location, language testing and background check may be required* Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Australia
Job Closed
Part TimeRemoteTeam 5,001-10,000Since 1969H1B Sponsor

• Monitor real-time production and service levels (queues, wait times, dashboards) and escalate risks to coverage or performance as needed. • Support schedule adherence by verifying log-in readiness at shift start, monitoring adherence throughout the day, and coordinating with WFM/Floor Manager to address variances. • Provide day-to-day supervision of assigned Patient Access Representatives (PCRs), including coaching, reinforcement of expectations, and recognition. • Deliver timely performance feedback on quality, productivity, adherence, and attendance; document coaching discussions per company procedures. • Reinforce call quality by ensuring compliance with scripts, verification, and documentation standards; partner with QA and Training for targeted coaching and retraining as needed. • Handle escalations from patients or clients professionally and promptly; document outcomes and ensure appropriate follow-up. • Maintain accurate records of attendance, tardiness, and schedule variances; ensure employees follow call-out procedures and escalation requirements. • Create and manage tickets in the Call 4 Health system; track to resolution and communicate updates to stakeholders. • Prepare and provide routine operational updates to the Floor Manager (e.g., attendance trends, performance risks, coaching activity, escalation themes). • Assist with onboarding, mentoring, and shadowing of new hires; reinforce performance expectations and operational standards. • Support performance review processes as assigned, including gathering performance data and documented feedback. • Perform other duties as assigned based on department, client, or company needs.

Arizona + 14 moreAll locations: Arizona | Florida | Iowa | Kentucky | New Hampshire | North Carolina | North Dakota | Ohio | Missouri | Pennsylvania | South Carolina | South Dakota | Tennessee | Texas | Wisconsin
$19 / hour
Job Closed