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Business Analysis Consultant
Location
New Hampshire + 1 moreAll locations: New Hampshire | Massachusetts
Posted
95 days ago
Salary
$73.4K - $122.3K / year
Seniority
Senior
Job Description
Business Analysis Consultant
Manulife
• Conduct in-depth qualitative and quantitative analyses to evaluate business performance, identify trends, and uncover improvement opportunities • Translate data and operational insights into clear, actionable recommendations for leadership and project teams • Develop models, dashboards, and reporting frameworks to support strategic decision-making • Support the Director of Special Projects in planning, scoping, and delivering enterprise-level initiatives • Partner with Operations, Marketing, Contact Center, IT, and other teams to ensure alignment and successful execution of project goals • Facilitate workshops, meetings, and stakeholder sessions to gather requirements and validate outcomes • Lead process mapping, gap analyses, and workflow redesign efforts to improve efficiency, quality, and compliance across business functions • Document business requirements, user stories, and standard operating procedures • Recommend technology or process solutions that streamline operations and support organizational growth • Assist in developing project plans, timelines, and communication strategies • Support change management activities, including training materials, stakeholder communications, and readiness assessments • Monitor key metrics and outcomes to ensure project success and sustainability
Job Requirements
- Bachelor’s degree in Business, Operations, or related field
- 5–7+ years of progressive experience in business analysis, operations analysis, or project management
- Strong analytical skills with demonstrated experience using data to drive decisions
- Expertise in Excel, Power BI, and process analysis tools
- Excellent written and verbal communication skills, with the ability to present to senior leadership
- Proven ability to work independently in a fast-paced, dynamic environment
Benefits
- Health insurance
- Dental insurance
- Mental health programs
- Vision insurance
- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness programs
- Employee/family assistance plans
- Retirement savings plans (including pension/401(k) savings plans)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Up to 11 paid holidays
- 3 personal days
- 150 hours of vacation
- 40 hours of sick time
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Nurse Consultant/ Nursing Home Surveyor Durham & Surrounding Area
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Patient Education Consultant
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