• Serve as a primary responder for production incidents, owning triage through resolution — including root cause analysis, infrastructure remediation, and order automation recovery. • Work directly alongside the Manager, Consumer Technology Site Reliability, and Helpdesk to handle day-to-day triage and fix responsibilities. • Partner with development teams to evaluate production risk before deployment. • Monitor production environment and proactively surface anomalies, enhancement opportunities, and risk areas to leadership. • Assist with data cleanup and order recovery operations following production incidents. • Support testing and validation of infrastructure changes prior to production deployment.

• Design, deploy, and manage cloud infrastructure on Microsoft Azure to ensure availability, scalability, and security. • Automate infrastructure provisioning and configuration with Terraform and Azure DevOps pipelines. • Develop, implement, and maintain CI/CD pipelines to streamline application delivery and infrastructure updates. • Manage containerized applications using Kubernetes and Docker, including orchestration, scaling, and monitoring. • Perform advanced Linux system administration, including tuning, troubleshooting, and security hardening. • Write and maintain automation scripts using Python, Bash, Awk, and Sed to support operational workflows. • Monitor system health and performance using DataDog and resolve incidents to maintain service reliability. • Manage and optimize relational (e.g., Oracle, MySQL) and NoSQL (e.g., MongoDB) databases for performance and integrity. • Implement and manage secure access controls, including SSH certificate management and key best practices. • Use Azure DevOps and GitHub for version control, code reviews, and deployment automation. • Configure network components in cloud environments, including virtual networks, subnets, firewalls, and routing. • Collaborate with software engineering, QA, and product teams and support global, 24/7 operations and knowledge sharing.

• Design, implement, and maintain scalable, secure, and reliable cloud infrastructure. • Build and optimize CI/CD pipelines to enable fast and safe deployments. • Automate infrastructure provisioning using Infrastructure as Code (IaC). • Monitor system performance, reliability, and security. • Collaborate with engineering teams to support application lifecycle needs. • Improve cost optimization, availability, and observability. • Enforce best practices for security and system resilience.

• Take complete ownership of architecting, deploying, and managing our sophisticated AWS-based infrastructure • Independently drive and own our entire infrastructure as code strategy, expertly using Terraform and Terragrunt • Proactively identify and resolve system vulnerabilities, performance bottlenecks, and reliability risks • Develop and maintain robust Ansible playbooks for advanced configuration management and automation • Serve as a key escalation point in an on-call rotation • Manage and maintain the ELK stack (Elasticsearch, Logstash, Kibana) • Define your own project priorities and manage deadlines based on business needs • Deploy and manage containerized applications using Docker, Helm, and Kubernetes (EKS) • Ensuring test and production environments are secure and meet standards required by corporate policy or contractual obligation