MCS TMT Leader At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Role Description The Data Capture CERIS Operations Supervisor is responsible for managing daily production for the department, which may include one or more of the following functions: human resources, customer service, and promoting positive mentorship for the team. This is a remote position. Essential Functions & Responsibilities: - Responsible for directing a designated group of employees in their day-to-day operations - Accountable for maintaining highest quality of service - Handle human resources matters directly related to employees supervised - Maintain employee confidence and protect operations by keeping sensitive information confidential - May be required to travel overnight to attend meetings - May perform daily, weekly and monthly reviews of various reports, invoices, logs and expenses - Approve Electronic time cards for employees - Assist Manager in establishing employee schedules - Oversee quality control and tracking of error rates - Maintaining HIPAA compliance in all aspects of communications - Track all protocol changes made by clients and communicating those changes with the team - Perform timely and accurate employee evaluations - Assist manager in the hiring process, help conduct interviews - Additional duties as assigned Qualifications - Clear written and verbal communication skills with the ability to communicate complex ideas across multiple platforms - Ability to remain poised in demanding situations and communicate diplomatically - Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation - Ability to work independently, while remaining available to others - Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets - Must have technical knowledge of applicable laws, policies, and procedures in defined territory - Strong interpersonal, time management and analytical skills - Great attention to detail and focus on results Requirements - High school diploma or equivalent - Minimum of 1 year office experience - Minimum 1 year as closing analyst - Previous supervisory experience preferred Benefits - A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off Company Description CERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

Data Entry Coordinator Location: Sharonville, Cincinnati, United States Job Description: Champion Windows - Data Entry Coordinator Champion Windows is hiring motivated team players with strong data entry and customer service skills for our Cincinnati corporate office location. The Data Entry Coordinator position is part of the Appointment Support Center team, facilitating sales order generation, sales representative support, and driving excellent customer experience. Location: Sharonville, OH (On-site/Hybrid) Full-time role with rotating schedules that include weekends. Pay Range: $20.00 - $22.00 per hour Responsibilities - Data entry into the CRM - Process customer information and updates - Communicate with customers, sales reps, and managers for prompt and accurate data entry and appointment scheduling - Factory representative and customer support calls - Provide general administrative support Primary Responsibilities - Receive and audit customer contracts for accuracy and completion - Verify that results provided by sales representatives are accurate - Communicate holds and questions to sales reps, then follow up as necessary - Accountable for identifying and resolving data record duplicates and errors - Provide live support for sales representatives and customers, including phone calls, emails, texts, and Teams messages - Monitor and manage factory representative resources and sales schedule board, including updating resource product and appointment availability Qualifications - Proficiency in Microsoft Office Suite - Strong data entry skills - Exceptional attention to detail - Comfortable with multi-tasking - Ability to work independently - Excellent verbal and written communication skills - Works well in a virtual team environment Champion Window is an Equal Employment Opportunity Employer Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Job Overview: Assist with the overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process: which may include safety data collected from clinical trials and/or post marketing setting (i.e., unsolicited reports). Manage and process expeditable adverse events to the required standard and submit them to the client and the regulatory agencies (if required) within the agreed/stated timelines. Responsible for providing this service to clients either as a support function to the client project groups or as stand- alone business. Responsible to provide all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner. He/she will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual. Summary of Responsibilities: - Assist in the processing of Expedited Safety Reports (ESRs), Periodic Safety Reports (PSRs) and submission, including but not limited to: - Maintenance of adverse event tracking systems. - Set-up and maintenance of project files, and central files for documentation. - Assist with the reporting of ESRs and PSRs to clients, Regulatory Authorities, Ethics Committees, investigators and Fortrea project personnel, as required, within study specified timelines. - Ensure all incoming Adverse Event (AE)/ Serious Adverse Event (SAE) reports are appropriately logged into the departmental tracking application and forwarded to the centralized mailbox. - Assist with processing of the adverse events, including but not limited to: - Data entry of safety data onto adverse event tracking systems. - Write patient narratives and code adverse events accurately using MedDRA (for Marketed products, if applicable). - Assist in the listedness assessment against appropriate label (for Marketed products, if applicable). - Generate queries for its collection of missing or discrepant information in consultation with medical staff, if needed. - Submission of expedited SAE reports to clients, Regulatory Authorities, Ethics Committees, investigators, 3rd party vendors, Partners and Fortrea project personnel, as required within the agreed timelines. - Maintenance of adverse event tracking systems - Assist with peer/quality review of processed reports and support with trends and actions as needed. - Assist in the reconciliation of databases, as applicable. - Assist in the maintenance of files regarding adverse event reporting requirements in all countries. - Work within the Quality Management System framework, including but not limited to Standard Operating Procedure (SOP), departmental Work Instructions (WIs) etc. as appropriate. - Prepare and support coordination of safety study files for archiving at completion of projects. - Arrange and schedule internal and/or external meetings/teleconferences. - Train and mentor, the PSS Assistants or peers in their day-to-day activities. - Build and maintain good PSS relationships across functional units. - Ensure compliance of operations with governing regulatory requirements and applicable study/project specific plans. - Assume responsibility for quality of data processed. Provide administrative support to PSS personnel. - All other duties as needed or assigned. Qualifications (Minimum Required): - Non-Degree or 1-2 years of Safety experience* or relevant experience** - Associate degree or 6 months to 1 year of Safety experience* or relevant experience** - BS/BA with 0-6 months to 1 year of Safety experience* or relevant experience** - MS/MA with 0-6 months of Safety experience* or relevant experience** - PharmD with 0-6 months of Safety experience* or relevant experience** - For PharmD, a one-year residency of fellowship can be considered as relevant experience. To be considered in lieu of experience, Degree preferred to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Medical Sciences, Life Sciences, or related area - * Safety experience includes actual experience processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions. - ** Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, working in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitoring, Regulatory Affairs, or Quality Assurance. - Fortrea may consider relevant and equivalent experience in lieu of educational requirements. - Speaking: English and local language. - Writing/Reading: English and local language. Experience (Minimum Required): - Good Team player and offer peer support as needed. - Ability to set priorities and handle multiple tasks. - Attention to detail. - Good written and verbal communication skills. - Logical and spelling skills, preferably with an aptitude for handling and proof-reading numerical data. - Good keyboard skills, preferably with knowledge of MS office and Windows would be beneficial. - Ability to operate standard office equipment. Physical Demands/Work Environment: - Office Environment or remote. Learn more about our EEO & Accommodations request here.