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Inside Sales Representative
Location
Germany
Posted
68 days ago
Salary
0
Seniority
Senior
Job Description
Inside Sales Representative
Novanta Inc.
• Drive lead and opportunity development • Proactively identify, create, and follow up on new business opportunities, ensuring a healthy and dynamic sales pipeline. • Own the sales contract process • Manage contract creation and implementation with precision, ensuring smooth execution and alignment with customer needs. • Build strong customer relationships • Serve as a trusted point of contact through consistent communication, responsiveness, and exceptional service. • Grow existing accounts • Spot and pursue upsell and cross‑sell opportunities that expand revenue and strengthen long‑term partnerships. • Manage the quoting process • Prepare accurate quotes, coordinate internal approvals, and follow up to keep momentum moving toward closure. • Keep sales activity organized and transparent • Maintain detailed records of customer interactions, opportunities, and sales progress. • Maintain CRM data quality • Ensure customer and business master data is accurate, complete, and up to date. • Track performance metrics • Monitor weekly, monthly, and quarterly KPIs to support forecasting and continuous improvement. • Deliver customer and market insights • Provide reporting and analytics that help guide strategic decisions and identify emerging trends. • Collaborate across functions • Contribute to multi‑functional teams working on customer application development and solution innovation. • Own your customer portfolio • Take full sales management responsibility for assigned accounts, driving satisfaction, retention, and growth.
Job Requirements
- Bachelor’s degree in business, marketing, sales, or a related field preferred
- Minimum of 3 years of relevant job experience
- Experience working with CRM systems (e.g., Salesforce, SAP, Microsoft Dynamics) and maintaining high‑quality data
- Background in B2B environments is a plus, especially in technical, industrial, or manufacturing sectors
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred
- Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
- Fluent English and German language capability
- Able to multitask, prioritize, and manage time efficiently
- Tenacity to handle rejection and continue with a positive attitude when reaching next potential client
- Knowledge of sales process from initiation to close
- Ability to work independently or as an active member of a team
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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