• Answers incoming customer phone calls and chats from multiple accounts • Answers incoming click to chats from multiple accounts • Responds to customer inquiries from email, voicemail, fax and phone, providing excellent customer service • Processes new customer orders from email, voicemail, fax, and phone • Strives for first call resolution to all client inquiries • Provides product information and answers questions regarding existing orders • Handles customer service issues by evaluating customer needs and determining the best course of action to achieve resolution • Impacts incremental sales by offering related or promotional items • Maintain exceptional attendance and punctuality

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.