Job Closed
This listing is no longer active.
Great Place To Work® Philippines Certified | 2024 FT Fast 100 - Ranked 60th
Customer Service Representative
Location
Philippines
Posted
75 days ago
Salary
0
Seniority
Senior
Job Description
Customer Service Representative
Satellite Office
• Answers incoming customer phone calls and chats from multiple accounts • Answers incoming click to chats from multiple accounts • Responds to customer inquiries from email, voicemail, fax and phone, providing excellent customer service • Processes new customer orders from email, voicemail, fax, and phone • Strives for first call resolution to all client inquiries • Provides product information and answers questions regarding existing orders • Handles customer service issues by evaluating customer needs and determining the best course of action to achieve resolution • Impacts incremental sales by offering related or promotional items • Maintain exceptional attendance and punctuality
Job Requirements
- Experience in both sales and service-oriented fields preferred
- Experience in a customer service environment required
- Professional written and verbal communication
- Experience with Click to Chat.
- 3+ years on the job experience
- Retail is a plus
- Chat, email and phone call experience (prefer 3/3 but 2/3 will work)
- Longevity in jobs, not a lot of gaps on resume
- Outlook and Excel knowledge
- Ability to work a full night shift
Benefits
- You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
- You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
- You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
- You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
- You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
German Speaking Customer Service for Consumer Services Company in Greece
Patrique Mercier RecruitmentThe leading recruitment agency for candidates who want to work in their own language. Relocation paid by our clients!
Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.
German Speaking Customer Service for Consumer Services Company in Greece
Patrique Mercier RecruitmentThe leading recruitment agency for candidates who want to work in their own language. Relocation paid by our clients!
Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.
German Speaking Customer Service for Consumer Services Company in Greece
Patrique Mercier RecruitmentThe leading recruitment agency for candidates who want to work in their own language. Relocation paid by our clients!
Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.
German Speaking Customer Service for Consumer Services Company in Greece
Patrique Mercier RecruitmentThe leading recruitment agency for candidates who want to work in their own language. Relocation paid by our clients!
Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently. Responsibilities - Deliver excellent customer service to German-speaking clients via phone, email, and chat. - Assist customers with product information, account management, and service inquiries. - Resolve customer issues promptly and effectively, maintaining high customer satisfaction. - Stay informed about company products, services, and policies to provide accurate information. - Document customer interactions thoroughly and follow company procedures for record keeping. - Collaborate with internal teams to improve customer experience and resolve complex issues.
