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Financial Operations Representative

Financial Planning and AnalysisFinancial Planning and AnalysisFull TimeRemoteMid LevelTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

69 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Financial Operations Representative

The Cigna Group

• Provide administrative support in response to pharmacy remittance requests • Provide first tier escalation on research and resolutions to exceptions • Manage moderately complex remittance issues with VA providers and Medicaid subrogation providers • Correspond daily with providers and vendors regarding remittance and claim status research • Collaborate with IT, Manual Claims, Account Management, Pharma and Retail Relations • Work cross functionally in the resolution and communication of remittance issues • Identify and research chain affiliation errors • Data entry and QA of adjustments and EFT banking setup • Work with the Secure File Transfer Services (SFTS)/B2B teams • Identify issues with electronic 835 files and request recreation of data • Synchronize the setup of electronic ASCx12N 835 files • Resolve issues for corporate chains and independent pharmacies • Establish good working relationships with assigned electronic third-party vendors • Mentor/assist new employees with all aspects and QA work for accuracy • Compile monthly data of completed tasks for management review • Special projects as requested by management

Job Requirements

  • High school diploma or GED required
  • 2+ years relevant experience preferred
  • Proficient in Excel and Microsoft Word
  • Ability to communicate professionally with all levels of company personnel and outside vendors
  • Strong organizational skills with the ability to meet multiple deadlines
  • Accurate and detail oriented in all aspects of performance
  • Uphold high levels of integrity in all aspects of performance
  • Ability to maintain confidentiality in all aspects of the work including PHI, PII and financials
  • Desire and ability to coach and mentor others
  • Desire and ability to exceed customer expectations
  • Provide exceptional customer service to internal and external customers

Benefits

  • Flexible start time between 7am-8am CST

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