• Acting as the lead clinical expert for leave and disability case management, ensuring accurate claim decisions and effective return-to-work plans • Providing expert clinical consultation on complex, high risk, or escalated claims • Overseeing clinical quality programs, including audits, peer reviews, nurse over reads, and retrospective reviews to ensure consistency and best practices • Leading and facilitating regular clinical roundtables to guide case strategy, functional capacity assessment, and care planning • Managing and evaluating physician consultants and senior clinical staff (RNs) • Overseeing recruitment, credentialing, performance, and quality of physician reviewers, IME providers, and peer review vendors • Reviewing peer review productivity, quality, and compensation for appropriateness • Leading clinical credentialing meetings and ensure adherence to licensure and certification requirements • Designing and delivering ongoing clinical training for case managers, nurses, and physician consultants • Providing guidance and training for sensitive situations, including threats to self or others • Overseeing development of clinical content, including LOA guides, disability reference materials, attending physician forms, and onboarding curricula • Leading continuing medical education initiatives and external clinical lecture programs • Supporting client relationship management through participation in quarterly and annual reviews • Providing clinical expertise during finalist meetings, RFPs, and sales presentations • Developing and presenting materials that articulate the clinical model, peer review approach, and value proposition • Performing targeted clinical data analysis to help clients understand trends, outcomes, and opportunities for improvement • Providing clinical input into technology platforms, diagnostic coding, vendor integrations, and clinical thought design • Designing and reviewing reports, metrics, and analytics demonstrating clinical outcomes, ROI, productivity, and quality

• Lead study start‑up activities by reviewing study requirements and response assessment criteria and collaborating with stakeholders to develop associated plans and documentation • Define and manage project plans, including timelines, milestones, staffing needs, and project constraints • Establish project reporting schedules and provide regular updates to Business Development leadership, Global Services Managing Directors, and sponsor representatives • Communicate timely and appropriate project information to internal teams, investigative sites, and sponsor contacts • Identify critical project success factors and manage tracking, analysis, and reporting activities • Determine required resources and coordinate with departmental managers to support successful project execution • Perform financial management activities, including monthly billing, forecasting, scope reviews, contract amendments, and pass‑through cost management • Maintain a thorough understanding of project contracts and revenue requirements for accurate monthly reporting • Ensure compliance with SOPs and partner with Quality Assurance on deviation documentation and clarification • Train project teams on SOPs, protocol requirements, and project processes; communicate protocol clarifications and revisions as needed • Coordinate site‑level data collection activities with internal and external partners • Lead and develop project teams through training, performance expectations, feedback, and collaboration with departmental managers • Support Business Development efforts by participating in capability presentations, investigator meetings, and professional conferences • Oversee project close‑out activities, including coordination of submissions and final deliverables • Perform supervisory responsibilities, as applicable, including hiring, onboarding, performance management, and approval of time and attendance.

Clinical Operations Specialist – Fluent French Required - Sponsor Dedicated Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities - Responsible for performing activities in compliance with applicable Corporate and Clinical Operations Policies, Standard Operating Procedures and Work Instructions - Assists Clinical Monitoring staff with site management activities, including serving as a Sponsor representative for sites on assigned studies, and communicating with sites to ensure compliance with protocol requirements, study procedures and relevant guidelines - Creates and assists with maintenance of Trial Master File (TMF) and project files, including participation in file audits - Prepares and maintains site manuals, reference tools and other documents - Maintains, updates, and inputs clinical tracking information into databases - Tracks incoming and outgoing clinical and regulatory documents and updates for investigator sites, studies, project team, or client - Manages shared mailbox, processes site requests and routes correspondence appropriately - Coordinates the ordering, packaging, shipping and tracking of site supplies and materials - Assists with coordination of team meetings, attends meetings and prepares accurate meeting minutes and action items - May handle receipt, tracking and disposition of Case Report Forms and Queries - Maintains overall awareness in the field of clinical research by completing all necessary and assigned training Minimum Qualifications: - High School diploma or equivalent - Good communication and interpersonal skills - Ability to embrace new technologies - Minimal travel up to 25% may be required Preferred Qualifications - Bachelor’s degree in life sciences or a related field, or equivalent combination of education and experience in clinical research - Prior experience supporting clinical trials within a CRO, pharmaceutical, or biotechnology environment - Strong organizational skills with the ability to manage multiple priorities and maintain accuracy in a fast-paced setting - Excellent written and verbal communication skills in both French and English, with the ability to interact effectively with global study teams and investigator sites Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

• Identify operational efficiencies for Apogee in partnership with key CROs and vendors and implement solutions to support delivery of Clinical Trial Operations team • Partner with key stakeholders including Clinical Trial Operations, Vendor and Strategic Management to ensure vendor performance aligned with Apogee expectation • Proactively identify and maintain standards to ensure consistency across all programs and studies for operationalizing global clinical trials working with assigned CRO’s • Collaborate with Apogee Process Excellence and QA organizations to ensure that study level operations can be standardized in line with vendor processes to ensure operational efficiency and inspection readiness • Oversee Clinical Operations Resource Planning and Management to ensure efficient utilization of resources across the organization • Support the Clinical Operations Leadership Team (COLT) in establishing and maintaining a defined career ladder to support employee growth and scalability of an expanding organization • Develop, coordinate and maintain operational best practices for key activities for Clinical Operations to support being sponsor of choice for clinical trial sites globally • Collaborate with cross functional Clinical Study Team members to develop end-to-end clinical operations process, tools and resources • Collaborate with Clinical Study Team members and CRO to develop necessary standard practices to meet clinical trial country specific operational requirements • Lead and participate in key process improvement initiatives to ensure continuous process improvement • Lead any assigned departmental activities to support a highly functioning Clin Ops organization