Clinical Operations Specialist – Fluent French Required - Sponsor Dedicated Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities - Responsible for performing activities in compliance with applicable Corporate and Clinical Operations Policies, Standard Operating Procedures and Work Instructions - Assists Clinical Monitoring staff with site management activities, including serving as a Sponsor representative for sites on assigned studies, and communicating with sites to ensure compliance with protocol requirements, study procedures and relevant guidelines - Creates and assists with maintenance of Trial Master File (TMF) and project files, including participation in file audits - Prepares and maintains site manuals, reference tools and other documents - Maintains, updates, and inputs clinical tracking information into databases - Tracks incoming and outgoing clinical and regulatory documents and updates for investigator sites, studies, project team, or client - Manages shared mailbox, processes site requests and routes correspondence appropriately - Coordinates the ordering, packaging, shipping and tracking of site supplies and materials - Assists with coordination of team meetings, attends meetings and prepares accurate meeting minutes and action items - May handle receipt, tracking and disposition of Case Report Forms and Queries - Maintains overall awareness in the field of clinical research by completing all necessary and assigned training Minimum Qualifications: - High School diploma or equivalent - Good communication and interpersonal skills - Ability to embrace new technologies - Minimal travel up to 25% may be required Preferred Qualifications - Bachelor’s degree in life sciences or a related field, or equivalent combination of education and experience in clinical research - Prior experience supporting clinical trials within a CRO, pharmaceutical, or biotechnology environment - Strong organizational skills with the ability to manage multiple priorities and maintain accuracy in a fast-paced setting - Excellent written and verbal communication skills in both French and English, with the ability to interact effectively with global study teams and investigator sites Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

• Identify operational efficiencies for Apogee in partnership with key CROs and vendors and implement solutions to support delivery of Clinical Trial Operations team • Partner with key stakeholders including Clinical Trial Operations, Vendor and Strategic Management to ensure vendor performance aligned with Apogee expectation • Proactively identify and maintain standards to ensure consistency across all programs and studies for operationalizing global clinical trials working with assigned CRO’s • Collaborate with Apogee Process Excellence and QA organizations to ensure that study level operations can be standardized in line with vendor processes to ensure operational efficiency and inspection readiness • Oversee Clinical Operations Resource Planning and Management to ensure efficient utilization of resources across the organization • Support the Clinical Operations Leadership Team (COLT) in establishing and maintaining a defined career ladder to support employee growth and scalability of an expanding organization • Develop, coordinate and maintain operational best practices for key activities for Clinical Operations to support being sponsor of choice for clinical trial sites globally • Collaborate with cross functional Clinical Study Team members to develop end-to-end clinical operations process, tools and resources • Collaborate with Clinical Study Team members and CRO to develop necessary standard practices to meet clinical trial country specific operational requirements • Lead and participate in key process improvement initiatives to ensure continuous process improvement • Lead any assigned departmental activities to support a highly functioning Clin Ops organization

At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable. Our Vision: Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential. Our Mission: To be the disruptive force that drives meaningful change within pharmacy services. Summary The Clinical Programs Pharmacist plays a pivotal role in health outcomes improvement and prescription drug optimization. The goal of WellDyne Clinical Programs is to apply up-to-date and advanced clinical knowledge and data-driven strategies to enhance the quality, safety, and cost-effectiveness of medication therapy. Our programs aim to improve the management of chronic conditions through medication therapy and other interventions. The role of the Clinical Programs Pharmacist will involve patient education, monitoring, support, and collaborating with product design teams in the development of programs. Reporting directly to the Manager, Clinical Programs, this position encompasses a range of responsibilities, from medication therapy oversight to participating in pharmacy benefit development, and direct patient support in clinical programs. Essential Duties & Responsibilities - Primary responsibility is the day-to-day management of clinical programs, maintaining database and process to schedule and support patients, and deliver against program design. - Assist with clinical disease management through care plans. - Telephonic patient assessments or health coaching for chronic diseases. - Support patient and prescriber engagement for clinical program initiatives. - Assist with clinical and operational demands of other business units in the company as needed. - Educate providers on claims and benefit procedures. - Assist in the development of reports supporting the work and outcomes on behalf of patients and clients. - Proficiency in literature review and formulating comprehensive responses to drug information questions or needs. - Assist with establishing policies, procedures, and internal processes. - Conduct drug utilization reviews and interventions. - Assist in developing and operationalizing clinical programs as guided by Manager of Clinical Programs - Conduct comprehensive medication reviews and patient consultations on drug therapy. - Collaborate with other clinical program staff (eg nurses, health coaches) to help optimize population management and coordination of care through both pharmacologic and non-pharmacologic patient guidance. - Communicate with patients and providers, including outbound calls. - Perform additional duties as assigned by management. - Operate in accordance and complies with all Federal and State pharmacy rules and regulations, and company policies and procedures. Education and Experience - Doctor of Pharmacy degree obtained from an accredited college or university. - Active pharmacist license in good standing in state of practice. - Active/Clear License to practice in Florida as required by profession. - Proficiency with Microsoft Word, Excel, and Outlook required. - Two years minimum clinical experience preferred. - 2-3 years of experience in a managed care setting preferred. - Experience in providing clinical presentations and/or progress updates preferred. - Experience in formalized projects or improving clinical operational processes preferred. - Exposure to clinical and analytical problem-solving and expertise in drug information - Proficiency with Power Point and Access preferred. Knowledge, Skills, and Abilities - Time management - Excellent customer / patient service skills. - Empathy and understanding of patient needs. - Oral and written communication skills. - Professionalism. - Ability to multi-task and be detail oriented. - Ability to work efficiently without creating distraction or disruption to other employees. - Ability to relate well and communicate effectively with other employees and patients. - Ability to work well with various personalities and work as a team. - Ability to work cross functionally - Ability to work and accomplish goals with little to no supervision. - Able to conduct presentations either to internal departments or external to clients on clinical program initiatives. - Organizational skills - Must be dependable and maintain levels of confidentiality. - Knowledge of scope of clinical services allowed by your profession and law regulation professional practice. - Evaluate drug therapy appropriateness, effectiveness, safety, and adherence. - Communicate with healthcare providers and ensure continuity of care. Work Environment / Physical Demands This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required. EOE M/F/D/V – WellDyne and HealthDyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a NOC Site Operations Manager - REMOTE. In this role, you will have the opportunity to provide operational leadership to multiple IT operations teams across various locations, ensuring effective service delivery and coordination. Your leadership will directly impact the efficiency and performance of IT operations, enabling teams to achieve and exceed contractual service levels. You will manage workforce direction, oversee technical processes, and utilize your extensive experience to drive improvement initiatives. If you have a passion for managing operations in a complex environment and excel in strategic problem-solving, this role may be for you. - Oversee multiple IT operations teams consisting of system admins, cyber security analysts, and network engineers. - Manage and report on operational network statistics including KPIs, SLAs, and EOL configuration. - Resolve issues that affect change scope, schedule, and quality. - Coordinate Tier 2 and Tier 3 support with the Network Integration team. - Participate in operational briefings to provide situational awareness and status. Qualifications - Bachelor’s Degree in a related field or equivalent experience. - 12+ years of experience in managing remote operations centers. - Strong technical knowledge of networks and IT systems. - Excellent troubleshooting and problem-solving skills. - Thorough understanding of ITSM best practices. - Experience with Cisco and Aruba network equipment. - DoD Secret Level Clearance required. - Exceptional communication skills. Benefits - 401K with company match. - Comprehensive health and wellness packages. - Paid education and certification opportunities. - Flexible work weeks to encourage work/life balance. - Generous paid leave and holiday policies. - Cutting-edge technology and resources.