• Support clinical aspects of implementation for new clients, plans, plan changes, and other clinical plan set-up requirements. This may include gathering client clinical intent and plan requirements, building/coding plans and formularies, conducting peer-review quality control, and reviewing testing and claims output. • Actively address all clients’ clinical needs including the management and implementation of custom formularies, clinical criteria, and clinical strategies. • Comprehend and effectively explain formulary, benefit, and clinical programs to clients, including intervention components, member and plan experience, book of business experience, and regulatory requirements as it directly pertains to clinical functions. • Meet with clients to discuss clinical trends, review relevant pharmacy data, and provide recommendations with supportive rationale for formulary, clinical and plan management strategies. • Analyze and interpret pharmacy claims data to identify clinical and plan trends and to offer insights for individual clients and across multiple clients. • Communicate drug information to clients and respond to plan-specific clinical inquiries; support resolution of member-specific inquiries. • Collaborate with cross-functional teams to support sales initiatives, requests for information (RFI), requests for proposal (RFP), and prospect presentations. • Actively attend and contribute to sales meetings and client presentations with a focus on clinical operations and clinical account management. • Lead key internal clinical operations initiatives and general business needs/operations, as required. • Identify and contribute to clinical process improvement efforts. • Certain times of year may require meeting participation, testing, claims review, or other requirements outside of standard business hours, including weekends. • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

As a management information advisor, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and adapt management systems based on the organization’s changing needs. You advise and assist clients and partners and develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to: - Analyze needs and requests and respond to common user questions about management information tools - Analyze reports on your unit’s processes, identify impacts and propose solutions - Diagnose issues, challenges and needs to determine target outcomes - Help develop and implement solutions, policies, programs and action plans - Document and update procedures, requests and reports What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - Bachelor's degree in a related field - A minimum of two years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2026-04-20

Emerging Tech is seeking a Sustainment Health IT Advisor to support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) program. This role provides technical expertise and advisory support for sustainment activities, ensuring alignment, standardization, and optimization of electronic health record (EHR) systems across the VA enterprise. The Sustainment Health IT Advisor works collaboratively with cross-functional teams and stakeholders to support system enhancements, manage transition-to-sustainment efforts, and ensure delivery of high-quality, compliant solutions. This role requires strong leadership, analytical skills, and experience in healthcare IT environments. Key Responsibilities: • Provide EHR technical expertise and recommendations for design and development of new software products and enhancements to existing systems • Promote system standardization and alignment with enterprise models and EHRM-IO objectives • Collaborate with EHRM stakeholders, including Solution Experts, VHA Tier 1 experts, Solution Management Administrators, Project Managers, and Deployment, Technology, and Standardization teams • Facilitate cross-functional coordination to ensure alignment across sustainment and operational activities • Support transition-to-sustainment efforts, including oversight and coordination of sustainment project teams • Ensure project deadlines are met and proactively identify, escalate, and mitigate risks and issues in accordance with program processes • Review and provide feedback on task order deliverables submitted by EHR vendor(s) • Conduct research and gather data related to legacy systems and sustainment transition activities across stakeholder groups • Provide technical analysis related to systems integration, interoperability, healthcare informatics, and platform compatibility • Support feasibility analysis and provide recommendations for future enhancements and initiatives Minimum Qualifications: • 5+ years of professional work experience • Experience designing and developing new software products or major enhancements within a healthcare or clinical environment • Demonstrated expertise in systems integration, compatibility, healthcare semantics, informatics, and multi-platform environments • Experience serving as a technical lead or subject matter expert responsible for project delivery • Ability to perform feasibility analysis and provide recommendations to leadership • Bachelor’s degree in Healthcare IT, Computer Science, Engineering, or related technical discipline o An additional 10 years of relevant experience may be substituted in lieu of degree requirements Preferred Qualifications: • Experience supporting the Department of Veterans Affairs (VA) • Experience implementing or supporting Electronic Health Record (EHR) systems

• Lead and mentor a team of analysts; develop skills in study design, coding standards, and best practices for reproducible research • Partner with project managers to scope engagements, recommend analytic approaches, and align study objectives with client needs and timelines • Collaborate closely with analysts and statisticians on protocol design, statistical analysis plans, and advanced methods (e.g., causal inference, survival analysis) • Design and execute studies using reusable code assets and workflows (e.g., R/Python packages, SAS code libraries, Git-based versioning for reproducibility) on administrative claims data and ensure methodological rigor, data quality, and defensibility for peer review and publication • Ensure internal quality documentation requirements • Communicate results clearly to non-technical stakeholders; translate assumptions, methods, and limitations into actionable insights for clients and internal teams • Serve as lead or corresponding author on manuscripts; prepare abstracts, posters, and presentations for peer-reviewed journals and scientific conferences • Evaluate new data sources and emerging methods; recommend tools and standards to elevate practice-wide analytics capability • Support business development by shaping proposals, methods sections, timelines, and level-of-effort estimates; contribute to thought leadership