Company Description If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every job! We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward!  To learn more about Skyward’s careers, history, products, and customers, go to www.skyward.com.   Thank you for your interest! Job Description Job Title: Product Owner - Student & Business Suite Location: Stevens Point, WI - Corporate Office *May include remote opportunities in the following states: AZ, FL, IL, IN, KS, MI, MN, PA, TN, TX, UT, WA, WI. No relocation assistance is provided. Starting Salary: $49,352.06 - $54,287.27 (Salary commensurate with experience) Position Description: We’re looking for a Product Owner who is passionate about delivering value to customers and driving innovation. In this role, you’ll work closely with the Product Manager to influence and execute product vision, prioritize requests, and ensure clear requirements for development. Click here for a full job description. What you will own: - Advocate for customer needs and share the user perspective with development teams. - Manage and validate product requests, using insights from customers and data to solve problems. - Prioritize projects on the product backlog and articulate their business value. - Strategically plan and execute the development and release of new features. - Lead a team without direct managerial authority and collaborate across departments.     Requirements: - A two- or four-year degree or equivalent experience. - Excellent interpersonal and communication skills. - Strong analytical, creative, and persuasive writing abilities. - Ability to work collaboratively and build strong relationships.  Skyward’s Benefits: At Skyward, we believe in supporting our team members both personally and professionally. Visit our Employee Benefits page for more information on the following offerings: - Paid time off - 8.5 paid holidays - 401(k) retirement plan with company match - Health, dental, and vision coverage - Company sponsored basic life/AD&D, short-term, and long-term disability - Employee Assistance Program - A robust wellness program Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You'll learn more about our culture, expectations, and even the day-to-day mission of the department you're applying for.  A better working experience starts here!  Additional Information All your information will be kept confidential according to EEO guidelines. Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants have rights under Federal Employment Laws. Click the title to view details about the law. - Family and Medical Leave Act (FMLA) - Equal Employment Opportunity (EEO) - Employee Polygraph Protection Act (EPPA) - Transparency in Coverage - Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward. - Department: Product Management - Starting Salary: $49,352.06 - $54,287.27 - Employment Status: Full-Time - FLSA Status: Hourly Non-Exempt

• Consult with the current campus partners to review current or new business processes to determine how our enterprise applications can support and improve these processes • Analyze existing systems and processes to identify areas for improvement or optimization • Collaborate with cross-functional teams including academic departments and administration, to align systems with organizational goals • Develop and implement data management strategies for efficient and secure handling of academic and administrative data • Ensure compliance with data protection regulations and best practices • Protect and ensure the stability and integrity of the institutional business systems • Evaluate potential risks to the service and applications, develop mitigation plans and recommendations, facilitate decisions. • Respond to and resolve incidents reported by end users regarding our Enterprise Applications • Provide monitoring, troubleshooting and management of enterprise applications • Create and maintain documentation related to services, solutions, and interfaces • Provide training, documentation, communication, and facilitate testing for major projects or releases

Position Overview We are seeking an experienced Business Analyst with a strong foundation in business process engineering to join our team. In this role you will serve as a critical bridge between business stakeholders and technology teams, leveraging your expertise to drive process optimization, requirements gathering, and solution delivery. The ideal candidate combines deep analytical skills with hands-on ERP knowledge to improve end-to-end business operations across sales, purchasing, service, and finance functions. Core Responsibilities Business Process Engineering - Analyze, document, and map current-state (as-is) and future-state (to-be) business processes using standard modeling methodologies such as BPMN, value stream mapping, and swim-lane diagrams. - Identify process bottlenecks, inefficiencies, and redundancies; propose and implement measurable improvement initiatives aligned with organizational goals. - Facilitate cross-functional workshops and stakeholder interviews to elicit business requirements, define scope, and validate process changes. - Develop business cases, feasibility analyses, and cost-benefit assessments for proposed process and system improvements. - Establish and monitor key performance indicators (KPIs) and process metrics to track improvement outcomes and ensure sustained performance gains. Microsoft Dynamics 365 Business Central - Serve as the primary functional analyst for the Sales, Purchasing, Service, and Finance modules within Business Central, ensuring configurations align with business requirements. - Translate business needs into functional specifications for Business Central customizations, extensions, and workflow automations. - Support end-to-end order-to-cash, procure-to-pay, and financial close process design and optimization within Business Central. - Assist with general ledger setup, chart of accounts maintenance, financial reporting configurations, and period-end closing procedures within the Finance module. - Collaborate with developers and implementation partners to test, validate, and deploy Business Central changes, updates, and extensions. - Provide user training, create documentation, and deliver ongoing functional support for Business Central users across the organization. Salesforce – Integration-Focused Support - Understand Salesforce data objects, record types, and business processes that participate in the integration between Salesforce and Business Central (e.g., accounts, contacts, opportunities, and orders). - Collaborate with Salesforce administrators and integration teams to define and validate data mapping, field synchronization, and handoff points between CRM and ERP. - Monitor and troubleshoot integration-related data discrepancies between Salesforce and Business Central, escalating platform-specific issues to the appropriate staff. System Integration & Data Management - Document the integration between Business Central, Salesforce, and other applications. - Collaborate with leadership and integration developers to define data mapping changes, transformation rules, and synchronization logic changes. - Participate in integration testing, data validation, and troubleshooting of API-based data flows. - Maintain data dictionaries, integration specifications, and system interface documentation to ensure organizational knowledge continuity. Required Qualifications - Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field. - 4+ years of experience as a Business Analyst, Business Process Engineer, or in a comparable role with a process improvement focus. - Proficiency in business process modeling and documentation tools and methodologies (BPMN, Visio, Lucidchart, or equivalent). - Foundational understanding of system integration concepts such as REST/SOAP APIs, middleware platforms, ETL processes, and data mapping. - Strong requirements-gathering skills with the ability to translate complex business needs into clear functional specifications and user stories. - Excellent communication, facilitation, and stakeholder management abilities across both technical and non-technical audiences. Preferred Qualifications - Professional certifications such as CBAP (Certified Business Analysis Professional), Lean Six Sigma Green/Black Belt, or Microsoft Dynamics 365 certifications. - Demonstrated hands-on experience with Microsoft Dynamics 365 Business Central, specifically within the Sales, Purchasing, Service, and/or Finance functional areas. - Working knowledge of Salesforce data structures and business processes as they relate to CRM-to-ERP integration workflows. - Familiarity with Agile and Scrum delivery frameworks; experience working within sprint-based project teams. - Background in change management methodologies. - Experience with data visualization and business intelligence tools such as Power BI or Tableau. - Exposure to financial management processes including budgeting, accounts payable/receivable, and financial reporting within an ERP environment.

Position Overview We are seeking an experienced Business Analyst with a strong foundation in business process engineering to join our team. In this role you will serve as a critical bridge between business stakeholders and technology teams, leveraging your expertise to drive process optimization, requirements gathering, and solution delivery. The ideal candidate combines deep analytical skills with hands-on ERP knowledge to improve end-to-end business operations across sales, purchasing, service, and finance functions. Core Responsibilities Business Process Engineering - Analyze, document, and map current-state (as-is) and future-state (to-be) business processes using standard modeling methodologies such as BPMN, value stream mapping, and swim-lane diagrams. - Identify process bottlenecks, inefficiencies, and redundancies; propose and implement measurable improvement initiatives aligned with organizational goals. - Facilitate cross-functional workshops and stakeholder interviews to elicit business requirements, define scope, and validate process changes. - Develop business cases, feasibility analyses, and cost-benefit assessments for proposed process and system improvements. - Establish and monitor key performance indicators (KPIs) and process metrics to track improvement outcomes and ensure sustained performance gains. Microsoft Dynamics 365 Business Central - Serve as the primary functional analyst for the Sales, Purchasing, Service, and Finance modules within Business Central, ensuring configurations align with business requirements. - Translate business needs into functional specifications for Business Central customizations, extensions, and workflow automations. - Support end-to-end order-to-cash, procure-to-pay, and financial close process design and optimization within Business Central. - Assist with general ledger setup, chart of accounts maintenance, financial reporting configurations, and period-end closing procedures within the Finance module. - Collaborate with developers and implementation partners to test, validate, and deploy Business Central changes, updates, and extensions. - Provide user training, create documentation, and deliver ongoing functional support for Business Central users across the organization. Salesforce – Integration-Focused Support - Understand Salesforce data objects, record types, and business processes that participate in the integration between Salesforce and Business Central (e.g., accounts, contacts, opportunities, and orders). - Collaborate with Salesforce administrators and integration teams to define and validate data mapping, field synchronization, and handoff points between CRM and ERP. - Monitor and troubleshoot integration-related data discrepancies between Salesforce and Business Central, escalating platform-specific issues to the appropriate staff. System Integration & Data Management - Document the integration between Business Central, Salesforce, and other applications. - Collaborate with leadership and integration developers to define data mapping changes, transformation rules, and synchronization logic changes. - Participate in integration testing, data validation, and troubleshooting of API-based data flows. - Maintain data dictionaries, integration specifications, and system interface documentation to ensure organizational knowledge continuity. Required Qualifications - Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field. - 4+ years of experience as a Business Analyst, Business Process Engineer, or in a comparable role with a process improvement focus. - Proficiency in business process modeling and documentation tools and methodologies (BPMN, Visio, Lucidchart, or equivalent). - Foundational understanding of system integration concepts such as REST/SOAP APIs, middleware platforms, ETL processes, and data mapping. - Strong requirements-gathering skills with the ability to translate complex business needs into clear functional specifications and user stories. - Excellent communication, facilitation, and stakeholder management abilities across both technical and non-technical audiences. Preferred Qualifications - Professional certifications such as CBAP (Certified Business Analysis Professional), Lean Six Sigma Green/Black Belt, or Microsoft Dynamics 365 certifications. - Demonstrated hands-on experience with Microsoft Dynamics 365 Business Central, specifically within the Sales, Purchasing, Service, and/or Finance functional areas. - Working knowledge of Salesforce data structures and business processes as they relate to CRM-to-ERP integration workflows. - Familiarity with Agile and Scrum delivery frameworks; experience working within sprint-based project teams. - Background in change management methodologies. - Experience with data visualization and business intelligence tools such as Power BI or Tableau. - Exposure to financial management processes including budgeting, accounts payable/receivable, and financial reporting within an ERP environment.