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Trident Consulting Inc logo
Trident Consulting Inc

About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology. Some of our recent awards include: 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area

WMS Super User – Manhattan Active Deployment

User ResearcherUser ResearcherFull TimeRemoteMid LevelTeam 51-200

Location

United States

Posted

55 days ago

Salary

$89K - $112K / year

Seniority

Mid Level

No structured requirement data.

Job Description

WMS Super User – Manhattan Active Deployment

Trident Consulting Inc

Company Description About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology Some of our recent awards include: 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area Job Description Trident Consulting is currently seeking a WMS Super User – Manhattan Active Deployment for one of our industry leading clients. Job Title: WMS Super User – Manhattan Active Deployment Location: Remote Remote / 60 – 75 Travel Required Salary: $89,000-$112,100k/PA + benefits ABOUT Client Client provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management. We are seeking Process-Focused Super Users to support the successful deployment and user adoption of Manhattan and Associates WMS and OMS platforms across our network of 3PL warehouse operations. These roles are critical to ensuring operational readiness, system quality, and hands-on training support for each deployment. YOUR ROLE As a Process-Focused Super User, you will serve as the operational subject matter expert during site deployments of Manhattan and Associates WMS and OMS systems. You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization. WHAT YOU WILL DO Deployment Support & Execution - Act as a liaison between warehouse operations, implementation engineers, and IT teams. - Coordinate Quality Assurance (QA) and User Acceptance Testing (UAT) for site deployments. - Support testing teams with test scripts, defect management, and execution tracking. - Provide insights into operational workflows to guide system configuration and enhancements. Training & Documentation - Collaborate with Implementation Engineers and Trainers to develop process-specific work instructions and SOPs. - Assist in the creation and delivery of site-specific training materials for warehouse staff. - Provide hands-on training and system walk-throughs to site teams. - Act as a key on-site resource during go-live to troubleshoot and escalate issues as needed. Operational Readiness & Stakeholder Engagement - Partner with local operations teams to ensure alignment between system functionality and business processes. - Identify improvement opportunities and lessons learned from each deployment to inform future rollouts. - Support building and optimizing blueprint for repeatable ongoing deployments. - Serve as a key contact for site managers and customer leads during pre- and post-go-live support. WHAT WE ARE LOOKING FOR Education & Experience - Bachelor’s degree preferred; equivalent experience in warehouse operations or logistics will be considered. - 3–5 years of experience in warehouse operations, logistics systems, or deployment roles. - Hands-on experience with Manhattan (Manhattan Active preferred) WMS and/or OMS systems strongly preferred. - Prior involvement in software testing, training, or site deployment efforts is a plus. Skills & Competencies - Strong understanding of distribution center processes and how they map to Manhattan and Associates WMS functionality. - Excellent communication skills with the ability to translate system behavior into operational impact. - Comfortable leading training sessions and supporting users at all levels. - Ability to travel to warehouse locations for deployment support. - Organized, adaptable, and capable of handling multiple priorities during fast-paced implementations. Additional Information All your information will be kept confidential according to EEO guidelines.

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